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Customer reviews: Appstle℠ Loyalty & Rewards

<div> <h3>What Merchants Think</h3> <p>Merchants generally have a very positive view of "Appstle℠ Loyalty &amp; Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support with quick response times.</li> <li>Comprehensive features for managing loyalty programs, including customizable options.</li> <li>Cost-effective, offering excellent value for the price.</li> <li>Seamless integration with Shopify and other Appstle products.</li> <li>User-friendly interface that allows for easy setup and management of loyalty programs.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users find the app complex and time-consuming to learn.</li> <li>Navigational and customization options require guidance for less tech-savvy users.</li> <li>Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.</li> <li>Occasional issues with email template customization and integration features.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Appstle℠ Loyalty &amp; Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.</p> </div>

Reviews (416)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Good Riddance

Sep 26, 2024  on Shopify

So far, so good! When I was having trouble figuring out minor details support team was super quick to answer and even sent a Loom video walk-through.

Eureka Filaments

Sep 22, 2024  on Shopify

Amazing customer support. Available through live chat and super helpful for any concerns. Uri walked me through my questions. Also very easy to understand as an app, and would recommend.

Fireproof Coffee

Sep 12, 2024  on Shopify

Uri's the best!!! Looking forward to exploring this app with this amazing support team. So far the app looks great and has the best pricing for my coffee shop.

Paradisefold

Sep 10, 2024  on Shopify

I love this app. A couple of years ago I was searching high and low for a Loyalty and Rewards app to replace my Yotpo apps - my store is medium sized, and I wanted something integrated across reviews, rewards and VIP, and that didn't feel they had me over the barrel each tiny change. At the time, this app had just been released as an MVP and was still being developed, and I spoke to the team and backed them - they grew the functionality exactly as promised, and they really listened to feedback. To this day, their customer service remains excellent (thanks Mona for your help today!) - thank you again! So pleased I found them, and I very much recommend them!

Rad Tod

Sep 07, 2024  on Shopify

Amazing app where it works with all major platforms. The best part is the support guys here who dedicatedly help you to get through your problems and you get a free trail THANK YOU APPSTLE

Bioshops

Sep 03, 2024  on Shopify

The communication with the Appstle team during the implementation of the loyalty program was excellent—clear, timely, and always helpful. They were responsive to every query and made sure that all aspects of the implementation were handled smoothly and efficiently.

NCMPRBL

Aug 28, 2024  on Shopify

Great customer service, they answered any questions we had regarding the app and integration with third party apps to enhance our customer experience. We have looked around and had a few loyalty apps in the past and so far everything is good with appstle.

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Aug 27, 2024  on Shopify

We recently had the pleasure of using Appstle℠ Loyalty & Rewards, and we must say that our experience was nothing short of exceptional. One of the standout aspects of this app is the impeccable service provided by Jay. His professionalism, expertise, and prompt responses truly surprise us. The entire team at Appstle℠ demonstrated a remarkable willingness to accept new ideas and swiftly implement improvements to the app. This proactive approach to innovation ensures that the app stays relevant and user-friendly. Overall, we are highly satisfied with using Appstle℠ Loyalty & Rewards. The combination of excellent service, professionalism, and a commitment to continuous improvement makes this app a standout choice for anyone looking to enhance their loyalty and rewards program. We wholeheartedly recommend Appstle℠ to anyone seeking a user-friendly and innovative solution for their loyalty needs.

Shrooly EU

Aug 26, 2024  on Shopify

We've been using this app primarily for the loyalty points feature, and it has been a game changer for our business! The app is incredibly comprehensive, offering everything from loyalty programs and referrals to store credits and VIP tiers. It’s highly customizable, which allowed us to tailor our loyalty program to fit our brand perfectly. The customer service is top-notch—whenever we’ve had questions or needed assistance, their support team has been available 24/7 and extremely helpful. The seamless integration with Shopify and other apps in the Appstle portfolio has made implementation smooth and efficient. Highly recommended for any brand looking to boost customer engagement and retention!

E SECURITY STORE

Aug 22, 2024  on Shopify

I have been dealing with many app developers and found no one matches Taylor from the first to the last minute to help me understand his app. His expertise and the way he explains it so well and the app is so powerful and at a good price. Everyone should give the app a try. The app and the support team should deserve ten stars.

Vicky Cakes

Aug 17, 2024  on Shopify

I am enjoying this app so far! There are a lot of features and settings that come directly out of the box in the free plan, which is very nice. The support team is also very helpful. Uri, specifically, worked with me for an hour to get things set up! I appreciate the time and care put into this app; and as of now, I highly recommend it.

Bear Necessity Deliveries

Aug 16, 2024  on Shopify

I've been with them for a while now. If you are even slightly tech savvy, you'll get it. They are clearly growing and improving. So far, so good. Will update if necessary. Though completely reasonable/feasible for what is offered. Their communications have also improved immensely when it comes to customer service visual help. They create videos to walk you through it, instead of a bunch of typing, which is GREAT!!

Zeotex

Aug 14, 2024  on Shopify

This is absoltly the best APP & Support team across entire Shopify marketplace. Comparing Smile.io, Rivo and Appstle for Loyaly program the decision was easy. Best pricing (no % of sales) no unvisible upsells. This app is amazing and it combines with other apps from same developer, so you have everything developed by one team with amazing support. With such a clear and pricing structure. It is the TOP VALUE FOR MONEY APP. Love it 12/10

cgproducten

Aug 12, 2024  on Shopify

Great app. Setup is fast and easy. Lots op possibilities and the service is also great. Within no time they have done a few adjustments to the widget so is it working great within our theme. Thanks a lot.

Barfaway

Aug 11, 2024  on Shopify

Sehr gute App mit vielen Funktionen und trotzdem gut zu bedienen. Aber noch besser ist das Appstle Team und der Support. Sehr schnelle Reaktionszeiten und immer eine passende Lösung im Sinne des Kunden.

LL Medico

Aug 10, 2024  on Shopify

I'm migrating from BigCommerce and this app came highly recommended by other store owners I know. We are still in the design and migration phase but the features seem to be great and support is extremely helpful. So far, I would definitely recommend this app.

Epic Marks

Aug 08, 2024  on Shopify

Best Rewards app my customers love it and the support team is the best and has always got my issued fixed fast.

Natura&Bontà

Aug 08, 2024  on Shopify

We have just started using this app and we are really enjoying it. The support is very helpful in solving the problems we have presented. Recommended

Soul Inspiration LLC

Aug 07, 2024  on Shopify

I am still new to using Appstle Loyalty app but my experience so far has been amazing. Their support team is quick, attentive, and very helpful. I had several questions that were probably pretty basic but their team didn't make me feel as if I was annoying them with "dumb questions". They even recorded and sent me a video to walk me through how to do one of the items I was asking about. I know that is a lot about their support team, but to me, that is a key feature for any app. In addition to their support team being awesome, the app itself is really nice, once I learned how, it is very easy to navigate and set-up different types of rewards for your customers. I highly recommend Appstle Loyalty and Rewards.

Shop Foodocracy

Aug 06, 2024  on Shopify

I only use this rewards app because I use the subscriptions app and it's the only loyalty program that works with their subscription app. I highly recommend the subscription app. I've had this for maybe a year now and I'm starting to see improvements but you are definitely on the bleeding edge here. The integration with Klaviyo is better than it was a year ago but still not where it needs to be to really drive revenue and customer experience. It's still a bit clunky and not up to par with others. That said the team is very responsive and helpful. You can get them within minutes on chat and they'll write code, work on things and generally get you answers in a very timely manner. I think they'll get there but it's not there yet. That said if you have a a subscription product and want loyalty program this is a very good solution.

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