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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (797)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Spinster Sisters Co.

Oct 01, 2025  on Shopify

Very helpful. When the first steps didn't work they continued to troubleshoot to get us the best results possible.

Alfie & Co Coffee Roasters

Sep 26, 2025  on Shopify

Appstle are excellent, with highly customisable apps and the best support I've yet encountered on Shopify. I've been on two separate chats tonight for both the Loyalty and Subscription app, speaking to two separate engineers to make sure both apps were set up right and were working together. It was incredibly fluid, easy, and the team know their products inside out, and are always willing to go that step further to make sure your store offers the very best in presentation and accessibility. Cannot fault!

Mineralissima

Sep 26, 2025  on Shopify

I received excellent support for our Appstle Loyalty app. Uri was incredibly helpful and fast. Truly outstanding service. Five stars from us!

Widgetify Webs LLP

Sep 25, 2025  on Shopify

I’m genuinely impressed with Appstle and their customer support. They’re always quick to respond, extremely helpful, and make the whole experience seamless.

VAAIG

Sep 25, 2025  on Shopify

This app is fantastic! It covers every imaginable activity, discount, and membership setup. The customer service is fast and professional—Taylor helped me with every question I had. I would recommend it to anyone who needs it.

Velvoras

Sep 24, 2025  on Shopify

Customer Support is so promptly, professional and helpful. I would highly recommend this app to others looking to set up Rewards Programs. The user interface is intuitive and the support is amazing!

Kairos Meal Preps

Sep 23, 2025  on Shopify

I couldnt recommend this platform more. They are super helpful and willing to go the extra mile to help you. Highly recommend!

The Fish and Bone

Sep 16, 2025  on Shopify

We're migrating from another loyalty app and another POS, and just about ready to go live. I love the flexibility and functionality of the app - they really seem to have thought of everything - but I love the support even more. The support team has been amazing...super fast, thorough, patient and even downright cheerful. A big shout out to Derek for getting us to the finish line in time to flip the switch tomorrow! and thanks to all the developers for coming up with such a great product and at a really reasonable price too. Very happy customer!

Al3ila Store

Sep 15, 2025  on Shopify

Great app and support! The team is super responsive and helpful. especial Sah, He is very helpful customer support. Thank you so much and very thanks to Appstle app team

Corvive

Sep 15, 2025  on Shopify

Great customer service - they actually answer chat right away and its not a bot! So far have solved any problems I have within a few minutes

Diapointshop

Sep 15, 2025  on Shopify

The app is pretty straightforward, easy to navigate and even if you encounter some issues, they reply quickly and resolve it! Everyone I've spoke to in the team were all super helpful!! :)

iFLO

Sep 12, 2025  on Shopify

Customer Service Experience was great, they are very quick and responsive. I like how they used a video to explain rather than text. Overall very helpful!

Janet's Craft Corner

Sep 12, 2025  on Shopify

Sah was great at answering my question and then doing a couple of things I hadn't even thought of yet to improve my rewards program.

UMX Refacciones

Sep 11, 2025  on Shopify

muy buena aplicacion y economica, para llevar control de puntos de lealtad y control desde un solo sitio

Kenzina

Sep 11, 2025  on Shopify

Top notch app, top notch support. They're fast, they know exactly how to help and never disappoint. Highly recommended!

M&P Direct Limited

Sep 09, 2025  on Shopify

Great app and very intuitive to set up. We needed something that would allow discounts per per spend in our store and this app does that an more. Support is awesome too, very fast and knowledgeable. For us, this app is a winner!

Rockport Candle Company

Sep 08, 2025  on Shopify

Still getting set up with a new-to-us loyalty program, but the support at Appstle Loyalty is unparalleled. It seems someone is ALWAYS available on chat to help, and everyone I have worked with is a wizard! There's a LOT you can tweak behind the scenes and if you can't figure it out, Support is ready to help.

Honey House Honey

Sep 05, 2025  on Shopify

Alan helped me solve a subscription pricing display solution very quickly and clearly. Strong recommendation, amazing support!

Superior Pecans & Gifts

Sep 05, 2025  on Shopify

I already use Appstle Subscriptions program in my store and love it. Costs kept rising with another loyalty app I was using and Appstle was the best for my budget. Uri has been extremely helpful with my onboarding and trouble shooting. Thrilled to have an affordable option for me as a small business and still be able to reward my customers. Appstle is a small team as well, so I love being able to "shop small" as I encourage my customers to. The user interface has been easy to adapt to and I love all of the customization options. It's a bit overwhelming but the support staff is easy to reach out to and quick to respond. Thanks, Uri & Appstle!

Fantasie-Schmiede

Sep 05, 2025  on Shopify

I’ve been working with the Appstle Loyalty app for several hours today, and I have to say their support has been outstanding. The developers were available the whole time, answered every question quickly, and really went the extra mile to help me set everything up. It honestly felt like they were part of my own team. Great app, even better support.

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