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Customer reviews: Appstle Loyalty Reward Program

Reviews (507)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Zulees

Apr 09, 2025  on Shopify

Our experience with Appstle has been very very good. The other app that the developer recommended was difficult to use and they wanted us to keep upgrading & paying an additional fee without it working from the start. Appstle has been very easy to install & test. The support is fabulous! They are quick to respond! So happy we are using Appstle!

Jerky in a Box

Apr 07, 2025  on Shopify

Appstle Loyalty & Rewards functions as advertised, and the customer support is excellent. I would recommend to anyone looking to improve long-term customer retention and satisfaction.

SunnyHills Hong Kong

Apr 06, 2025  on Shopify

Excellent customer service. Quite intuitive to set up and most importantly, subscription fee is pretty fair as compared to others

Mode & City

Apr 04, 2025  on Shopify

I needed an app for my POS loyalty points, and I can say Appstle is a great app for it, and they have a great support. Also, thanks to Mona for her great help with my questions while migrating to this new app ;)

Other Reserve

Apr 04, 2025  on Shopify

This app is fantastic. I've been exploring many other rewards/loyalty apps for a few days now and it's been the only one with all the features I need and is very user-friendly. I had a question about a feature and their support team was incredibly quick to respond with thorough, helpful information.

Romantique Books

Apr 01, 2025  on Shopify

Very easy to set up and fairly customizable. I was having trouble finding a setting (that turned out to be right in front of my face, haha) and Taylor got me straightened out in no time flat, as well as fixing something else I hadn't gotten to yet. Would definitely recommend.

The Hair Fuel

Mar 31, 2025  on Shopify

Appstle Loyalty is incredibly easy to setup, and is packed with powerful features. What really sets them apart is their top-notch customer service which is super fast, helpful, and they are so kind and will go above and beyond to help you if you have an issue which is rare. Highly recommend if you're looking for a reliable, flexible app with amazing support!

Brew For Less Edmonton

Mar 29, 2025  on Shopify

Just getting it up and running, but so far seems to work exactly how we need. The support staff are excellent and increased the maximum points in the redemption section for us. Uri was super helpful.

The Family Pet

Mar 26, 2025  on Shopify

I have worked with the App Store team on two different Commerce sites that I have owned, and I highly recommend them. Their apps are intuitive and easy to use, and their customer service is absolutely outstanding. I highly recommend them and would use them for all of my apps if that was possible.

Parfait Lingerie

Mar 25, 2025  on Shopify

So far the support has been great and answered all my questions and provided the needed solutions for us.

Chicago Game & Gourmet

Mar 24, 2025  on Shopify

Appstle is such a great app and all of the features are amazing. Taylor from customer support was so helpful by quickly customizing the appearance of my pages. Their customer service in general is so responsive and makes me feel like I'm in great hands. Thank you guys!

Brownie Heaven

Mar 22, 2025  on Shopify

Good value loyalty app, with fast customer support. I have being using the app and the subscription app for a couple of years, while not perfect they are always trying to improve the offering.

FRIDA

Mar 21, 2025  on Shopify

the app works very good and has the best customer service! we wanted to see what kind of VIP tier someone was is the Shopify POS system but this wasn't an available feature. but when but when I pointed this out to the customer service and they added that! I also think the price is very good for all the functions, features and service. and you can import points from an old system into this one fairly easily. so the overall experience is very good!

Gritty Gear Company

Mar 20, 2025  on Shopify

So far, I am very impressed with the app, the support, and the ease of use. I highly recommend this for anyone looking for a loyalty & rewards app.

Unsound

Mar 19, 2025  on Shopify

Excellent customer service. The dev team was very helpful in making customizations to fit my site's brand aesthetic and responded very quickly.

My Health Oasis

Mar 18, 2025  on Shopify

Great value app, has many features which other apps charge a lot more for. Customer support is quick and efficient and nothing would appear to be too much to ask. Highly recommended. Thank you.

bodyfuel

Mar 16, 2025  on Shopify

Mit Abstand der beste Support den man sich vorstellen kann. War sehr geduldig und hat alle Wünsche umgesetzt.

Pump Station & Nurtury

Mar 15, 2025  on Shopify

I'm still playing around with the back end of launching the app but the support I've been getting has been excellent. Responses have been timely and thorough. Excited to go live soon!

Abebe+Booker

Mar 15, 2025  on Shopify

This app works very well and it is packed with features. The team is available 24*7 and they are very professional. I tried a few rewards apps and this one is by far the best.

Everly Lane

Mar 13, 2025  on Shopify

fast and very patience, when we have an issue problem is fixed straight away where possible. easy to use as well

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