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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (797)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Carema Boutique

Oct 26, 2025  on Shopify

Excellent team work, fast service, super recommend for any of the services they provide. Great job team ..

American Farm and Home

Oct 25, 2025  on Shopify

Started using both the loyalty app and their subscription app recently. Great service! Always there to help with tech support. Responds extremely fast.

Wide Open Brew

Oct 23, 2025  on Shopify

No matter what issue I ran into with the app, the support team was quick to respond and got everything running smoothly. Their communication was excellent — highly recommend!

CloudyTree Tea

Oct 23, 2025  on Shopify

I've had a great experience using Appstle Loyalty so far. The app is powerful yet easy to set up, and it really helps improve customer engagement through the loyalty system. Special thanks to Taylor from the support team — super patient and responsive, helped me solve my issue quickly and even customized a solution for mobile! Highly recommend this app to any Shopify store looking to build customer loyalty.

Britt Sisseck

Oct 22, 2025  on Shopify

Exceptional assistance from a team that works around the clock to help. We have yet to begin the program, but so far the integration has been seamless with the help of their team. If you have specific design requirements like our brand, its a bit of work to get it all together with their assistance but well worth the effort.

Nihilo Audio

Oct 21, 2025  on Shopify

Awesome support team, very robust features for loyalty. Fantastic pricing. Can't recommend this enough.

VRAI cosmetics

Oct 17, 2025  on Shopify

I could NOT be happier with this program. The service is 100% and they are always so fast to respond, help, and even recommend ways to enhance my site. They go WAY above and beyond!

The Ab Chick

Oct 16, 2025  on Shopify

Excellent customer service. I thought the app was glitching, and it was not! It was something I changed. The customer service team helped me fix it, was very friendly, and understanding. Got everything fixed and offered a lot of help I didn't even ask for like extra CSS coding and other things. Highly recommend for their customer service, as the app itself can be confusing, but easy once you get the help to understand how it works. Thanks Brooks!

The Zero Proof

Oct 16, 2025  on Shopify

Uri was very helpful in helping us migrate from another service and getting everything setup. Support is always quick to respond and continues to work on any issues until they are solved.

Eahora DiRally

Oct 16, 2025  on Shopify

It offers such a wide range of features and customization option, which really helps us tailor everything to our brand’s personality. By the way, the customer support team is also incredible. Highly recommend!

Aurganics

Oct 15, 2025  on Shopify

Above and beyond 24/7 service. I had an issue that was quickly taken care off and was even accomadated to my specific needs.

Treatly Subscriptions

Oct 14, 2025  on Shopify

It's a great app which has really helped out business but the best thing about it is the customer service. super responsive and helpful. Special shout out to Brooks for the help today- thank you :)

Splendor Beauty Emporium

Oct 14, 2025  on Shopify

This is a great platform! I highly recommend and suggest for any business. Uri is an awesome resource and so helpful. He really knows his stuff and willing to help you in anyway!

HYDRATION HAUS

Oct 13, 2025  on Shopify

Sam was extremely helpful — they took the time to clearly explain every part of the loyalty rewards system and even helped set up the entire program for me. Their guidance was detailed, patient, and easy to follow, making the whole process simple and stress-free. I left the chat confident and very satisfied with the support I received.

Curtis Family Vineyards

Oct 13, 2025  on Shopify

The team at Appstle are amazing. They have been very accommodating to any changes that need to be made for our site. The app works great and I'm loving it so far.

Boulder City Soap & Candle Co.

Oct 11, 2025  on Shopify

The customer support is really helpful with code. But the design interface is fairly limited and not entirely user-friendly. For someone with zero coding experience, design is impossible. But their customer support with help guide you through it.

Slickhorn Ranch

Oct 10, 2025  on Shopify

We want to create loyalty with our customers and this is the best app we've found! It allows customers to collect points and spend points for discounts, creating long lasting customers! Also their customer support is superb! They are always so quick to respond and help out with anything we need.

Creative By Sanchez

Oct 08, 2025  on Shopify

After being limited by paywalls with Smile.io I decided to make the switch to Appstle Loyalty Reward Program. I was going to import all customer data into whatever app I chose because I was tired of the paywalls, lack of options, and the app wanting me to pay for anything and everything. When I found this app, I was able to import all of my Smile.io data in as little as 5 minutes, had all of my programs set up within a day, and am launching my program for customers to start earning and using their rewards sooner rather than later. After reaching out to support and talking with Uri, I feel confident that my switch is going to benefit both my customers and my small business and I think this will be the best thing I have done this year.

Swelter Coffee

Oct 07, 2025  on Shopify

So far, the most value my business has gotten from Appstle is their customer support! Shopify does not have any live person to chat with, and Appstle engineers/support have helped me so much figure out how to set things up properly and figure out where issues lay. I use Appstle for the subscription management and the loyalty program to offer my customer perks. Very happy with the team, hands down.

Leapfrog Remedies

Oct 02, 2025  on Shopify

Though few people seem to have heard of Appstle - particularly when people seem to flock to the big players - I've had an excellent experience with them since the beginning. The subscription and Loyalty programs are easy to use and there is always someone on hand to help if there's an issue. I highly recommend giving Appstle a try.

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