the reason why I got convinced to go with this app was PayPal, Orders with a Paypal tracking number will be sent to Paypal automatically through this app, hopefully, it will meet my need

It is impressed me most was your promptness in responding to my requests. You did not just provide generic solutions but offered tailored advice based on my specific setup. Their patience and willingness to go the extra mile ensured that my issues were resolved efficiently. Overall, I am very satisfied with the level of support I received from 17track. Their customer service is a significant asset to their platform, making it easier for users to get the help they need. I highly recommend their service based on this positive experience.

seemless app for tracking orders, giving your customers a great and simple view of their order progress. highly recommend as I've had a bunch of other options downloaded and find this one the most simple.

Thanks for help. This is a great app for helping my customers track their orders, and the customer service is excellent.

17 track is great, it really helps with branding and keeping everything under your store instead of driving your customers to third party websites to track their orders.

We moved out from another App that was 10x more expensive and we have been having a better user experience and tracking information with 17Track.

This app is free, so I downloaded it. I didn't know much about the app at first, but the customer service was incredibly helpful. Especially Miss Bianca, who assisted me a lot.

Tony was great very patient very helpfull and knowledgeable.He was able to use the training tools and things needed thank you Tony

The app itself is useful in theory, but the function and service are highly problematic. The app requires several small conditions to function correctly, which are not immediately obvious. This often leads to customers contacting you about issues with tracking information, which can be frustrating and time-consuming. Customer service is another major issue. Every time I reached out for help, I was shuffled between different agents, each time having to explain the issue from scratch. Despite their apparent willingness to assist, they struggled to understand the problem, no matter how clearly I communicated it. My most recent experience was particularly frustrating: I was passed between six different agents over 45 minutes and spent two hours in chat without receiving answers to basic questions. I only began to make progress after speaking with the sixth agent. Additionally, I was not notified when my free trial ended or given the option to switch to the basic plan. As a result, my website’s tracking functionality was down for several days without my knowledge.

Great service! Was able to update tracking numbers without a problem, so I can keep customer engaged in the shopping experience. Would definitely recommend over other services.

Loved the functionality of 17track and has been using it for many years now personally and also for my store

This is a great experience and my first time downloading an app for my shipping functionality to my Shopify store.

Very pleased with the speedy service rendered by Bianca. Asked Bianca to assist in removing the 17track text in my tracking page and it was done within 30 secs. The process is very simple and fast, giving me a great first impression and confidence in their customer service.

App is overzichtelijk te installeren en aan te passen. Wil je je klanten goed op de hoogte houden van je verzending? Zeker een aanrader!

Cette application est vraiment très pratique et ca nous aide a accélérer la tache de travail, de ma boutique Gabriel Gallery. Un grand merci pour toutes 17TRACK.

17TRACK is an app that has definitely brought more value to our customers. Many people who place orders utilize the 17TRACK link to track their orders making for a more enjoyable shopping experience.

I always get updated information when I reach out to the team. Their tool has given me a better insight to the status of my oders shipment.

Tony was great with quickly helping me out. I really like 17 Track, it puts all the order status tracking from shipment to delivery right on your shopify store tracking page, so the customer has everything they need from you. This is very helpful since most of us who use 17 Track use suppliers on AliExpress in China and most of us live in other countries such as the US. So the customers and us the dropshippers get the peace of mind of shipping and handling which helps enhance the customer experience and provides full transparency.

This App is awesome and the Customer Service is very quick and soultion delivering. Rebecca was a great help!

Tony went above and beyond to provide me with the resources I needed to fix my issues. He was incredibly helpful and patient, making the whole process a breeze. Highly recommend his assistance!