Shopify survey apps are essential tools for any e-commerce business aiming to understand customer preferences and improve interactions. With the right survey app, you can easily collect valuable feedback, gauge customer satisfaction, and gain insights into purchasing behavior. In this top 20 list, we explore the most efficient and user-friendly survey apps that seamlessly integrate with your Shopify store. These apps not only contribute to enhanced customer relations but also drive improvements in service and product offerings. By optimizing these survey tools, your Shopify store can achieve new heights of customer loyalty and sales. Dive into this curated list and find the perfect survey solution that matches your business needs. Uncover how these top Shopify survey apps can transform feedback into actionable strategies.

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1,495 Reviews
Powerful Contact Form Builder cover

Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with various third-party applications like Mailchimp, Klavio, Ominisend, Sendinblue, and Google Calendar, it allows for easy display of custom forms on any page and offers file and image uploads alongside custom registration fields.

  • Third-Party Integrations: Seamlessly integrates with popular applications like Mailchimp and Google Calendar for enhanced functionality.
  • Ease of Use: User-friendly interface allowing for easy form creation without the need for coding skills.
  • Custom Fields and Uploads: Offers extensive customization options including file and image uploads for registration forms.
  • Versatile Display Options: Easily place custom forms on any page, such as product, collection, cart, or homepage.
  • Responsive Support: Excellent customer support that is highly responsive and helpful in resolving any issues quickly.

Outstanding support and ease of use are highlighted as key advantages in the app's reviews. Users consistently praise Emma and the support team for their prompt, friendly, and efficient assistance. The app is lauded for its extensive customization options and seamless integration, making form creation simple and effective for all users, alongside a stellar customer service experience.

247 Reviews
Reputon Testimonials Slider cover

Reputon Testimonials Slider app enhances site trust, reputation, and social proof by displaying client and product testimonials through varied widgets like photo, video, and feedback tools, integrating seamlessly into websites for a dynamic showcase.

  • Variety of Content Display: Showcases testimonials, photo, and video reviews from platforms like YouTube and TikTok.
  • Comprehensive Import Options: Allows import of reviews from multiple platforms including Yotpo, Aliexpress, Amazon, eBay, Etsy, Google, and Mercado Libre.
  • Customizable Design Options: Offers various styles such as sliders, cards, lists, carousels, and grids to fit your website's aesthetic.
  • User-Friendly Testimonial Collection: Provides customizable review request forms and a dedicated link for easy review gathering.
  • Easy Integration: Quickly embed testimonials using emails, websites, or QR codes.

The app's outstanding advantages include its ease of setup, visually appealing and clean layout for showcasing reviews, alongside efficient customer support, making it a user-friendly and affordable option for enhancing credibility through testimonials.

EVM Customer Testimonials cover

EVM Customer Testimonials app allows you to showcase all your customer testimonials in a stylish grid or slideshow format, enhancing customer trust by presenting feedback about your products and services. It offers easy customization and is supported by a responsive support team if needed.

  • Testimonials Collection: Gather testimonials via website or email submission forms and manage them effectively.
  • Visual Display Options: Display testimonials in grid or slideshow styles with five premade templates.
  • Photo Reviews: Collect and display product photos from customers to enrich your testimonials.
  • Simple Moderation: Easily sort and manage testimonials from a user-friendly admin panel.
  • Customer Support: Access to a dedicated support team for assistance and customization needs.

The app is highly praised for its intuitive interface and seamless integration, making it easy for users to collect and showcase testimonials. Customers appreciate the variety of display options and the ability to customize testimonial presentations. The support team is often commended for their prompt and helpful responses, contributing to a smooth user experience.

558 Reviews
qikify Contact Form Builder cover

Explore the ease of form creation with qikify Contact Form Builder, your no-code form builder solution. Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service. Enjoy efficient in-app submission management, and sync with mail apps for smooth communications. Update your contact us form with qikify, and transform interactions into opportunities.

  • Tailored form creation: Easily create custom forms for various purposes such as contact, wholesale, registration, and more.
  • Versatile form elements: Supports file upload, image choice, and other essential form elements.
  • Flexible display options: Display forms as a popup, bubble, or embedded form effortlessly.
  • Advanced features: Includes reCaptcha, conditional logic, form scheduling, and more for enhanced functionality.
  • Efficient submission tracking: Track form submissions in-app or via email with ease.

The app's outstanding advantages include its user-friendly interface and customizable templates that simplify form creation. It seamlessly integrates with websites, improving customer interaction and contact functionality. Users praise the responsive and helpful customer support, highlighting the app as a great tool for enhancing communication efficiency.

186 Reviews
Fairing: Post Purchase Surveys cover

Fairing: Post Purchase Surveys is a powerful tool that provides you with actionable insights in a rapidly efficient manner. It allows you to deploy attribution survey questions within post-purchase experiences, offering valuable data on customer behavior and preferences. With its robust analytics and integrations, you can gain deeper understanding and improve your return on investment (ROI).

  • Attribution Surveys: Deploy questions within the post-purchase experience and append responses to your customer’s order to track effectiveness across various channels like Meta, TikTok, Snap, and more.
  • Integration Capabilities: Seamlessly integrates with popular tools like Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow, enhancing data management and utilization.
  • Template Library: Offers over 25 pre-built post-purchase survey questions, streamlining the process of gaining insightful feedback from customers.
  • Shopify Compatibility: Certified for Shopify Plus, compatible with Shopify's Order Status & Thank You Page Checkout Extensions for a smooth user experience.
  • Advanced Targeting: Allows targeting of survey questions based on customer behavior such as new versus returning customers, product purchased, etc.

Fairing stands out as an essential tool for businesses looking to deepen their understanding of customer acquisition and behavior. Users praise its ease of use combined with sophisticated features, robust analytics, and constant updates that enhance its capabilities. The excellent customer support and seamless integration with existing systems are frequently highlighted, making it a highly recommended solution for businesses of all sizes.

The SMPS Google Customer Reviews App is a user-friendly tool designed to enhance your store's customer feedback mechanism. It offers a ready-to-use survey opt-in popup code that integrates seamlessly, allowing your customers to choose whether they want to participate in the survey on the thank you page. Once the opt-in is confirmed, Google sends the survey requests after a specified shipping duration, ensuring timely and relevant customer feedback. Additionally, the app helps automatically display a customer review badge on your store, boosting trust and showcasing reliability. For businesses wanting to expand their reach, the app facilitates the display of seller ratings on Google Search and Shopping Ads, and it allows the automatic collection of product ratings with minimal code adjustments. Setup is quick and straightforward, taking no more than 15 minutes, with lifetime support available to assist with any challenges or queries.
63 Reviews
KNO Post Purchase Surveys cover

KNO Post Purchase Surveys offers easy-to-use post-purchase surveys designed to gain valuable insights from customers. The application includes features such as targeted audiences, pre-built templates, and advanced attribution models that help in understanding the revenue impact of various factors. It uses zero-party data for better customer understanding, ensuring deeper engagement and informed marketing decisions.

  • Targeted Audiences: Reach specific customer segments with precision using advanced audience filters.
  • Pre-built Templates: Access a library of customizable survey templates for quick implementation.
  • Advanced Attribution Models: Analyze the revenue impact of different channels and demographics.
  • Zero-party Data Utilization: Harness customer-provided data to understand motivations and drive engagement.
  • Integration Capabilities: Seamlessly connect with top platforms and explore data via REST API.

KNO Post Purchase Surveys is highly praised for its clean, customizable interface, making customer insights easily accessible. Users appreciate the app's ability to demystify purchasing motivations effectively. The exceptional support team is frequently commended for their responsiveness and helpfulness, ensuring smooth implementation and a seamless user experience. Overall, it is an invaluable tool for understanding and leveraging customer feedback.

Hulk NPS Post Purchase Survey cover

The Hulk NPS Post Purchase Survey app enables you to effortlessly create custom surveys like checkout, product, and exit surveys to measure your net promoter score and uncover customer insights. This tool is essential for improving customer satisfaction and loyalty by providing actionable data for informed decision-making.

  • One-click installation: Easily set up the app with a single click, allowing for immediate tracking of customer feedback.
  • Quick insights collection: Gather valuable customer insights in less than 30 seconds, ensuring swift customer satisfaction assessment.
  • Embedded surveys: Integrate post-purchase surveys directly into the Thank You page to significantly boost response rates.
  • Analytics dashboard: Utilize an advanced analytics dashboard to rapidly respond to customer feedback.
  • Conditional Logic surveys: Create dynamic surveys using conditional logic to tailor questions based on previous responses.

Based on app reviews, customers appreciate its intuitive interface and how it seamlessly integrates into their workflow. The standout features like conditional logic and instant insights collection are frequently mentioned as significant advantages, contributing to an overall robust and effective tool for enhancing customer loyalty and satisfaction.

103 Reviews
POWR: Customer Survey | Poll cover

POWR: Customer Survey | Poll helps businesses understand what motivates sales and what deters customers. By gathering post-purchase feedback, users can refine marketing and sales strategies. The app offers satisfaction surveys and polls focused on various aspects like store layout and product selection, backed by integrations and pre-built templates for ease of use.

  • Multiple Survey and Poll Creation: Create unlimited surveys or polls to gather diverse customer insights.
  • Auto-Saved Data: Survey and poll data is automatically saved to the Responses Dashboard for easy access and analysis.
  • Instant Alerts and Sync: Receive immediate email alerts for responses and sync data with Google Sheets for seamless process integration.
  • Diverse Field Options: Utilize options such as dropdowns, multiple choice, email inputs, images, and star ratings for customized surveys.
  • Security Measures: Add reCAPTCHA to prevent spam and safeguard the integrity of your data collection.

The app's outstanding advantages include ease of use, extensive customization options, and exceptional customer service. Users consistently praise the app for its intuitive interface and fast, reliable support that goes the extra mile to resolve issues and aid in customizations, earning high satisfaction ratings.

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.
UserLoop Post Purchase Surveys cover

UserLoop Post Purchase Surveys is an invaluable tool for understanding customer behavior and preferences throughout the shopping journey. This app enables businesses to survey customers at critical points, providing insights to enhance product offerings and customer satisfaction. With AI-driven analytics and multilingual capabilities, UserLoop offers a comprehensive solution to improve business intelligence and customer engagement.

  • AI-Powered Survey Assistance: Utilizes artificial intelligence to help craft effective survey questions and analyze responses for meaningful insights.
  • Multilingual Support: Automatically translates surveys into over 100 languages to accommodate a diverse customer base.
  • Abandoned Cart Recovery: Provides insights into why customers abandon carts and offers strategies to recover them effectively.
  • Incentive Offering: Boosts response rates and sales by generating unique discount codes and gift cards.
  • Export and Analyze Data: Facilitates data export in CSV format for further analysis and reporting.

App reviews highlight its ease of use, with many users praising the comprehensive analytics and translation features, noting that these capabilities significantly enhance their understanding of customer needs. The app’s ability to incentivize responses has also been recognized as a unique advantage, effectively driving engagement and boosting sales conversions.

66 Reviews
Ark ‑ Post Purchase Upsell cover

Ark ‑ Post Purchase Upsell is a powerful tool designed to instantly boost revenue by integrating upsell options directly into your checkout and thank you pages. It leverages conversion-focused funnels for post-purchase upsells and enables features like bundled sales and collecting customer data to maximize your sales potential.

  • One-Click Upsells: Simplifies the upsell process by allowing customers to make additional purchases with a single click, enhancing the shopping experience and increasing average order value (AOV).
  • Customizable Upsell Funnels: Provides tailored funnels focused on post-purchase conversions, helping boost customer conversion rates (CVR) significantly.
  • Recharge Checkout & Thank You Pages: Enhances these critical pages by incorporating features such as birthday collection, surveys, and multiple upsell opportunities.
  • Drag & Drop Editor: Offers an intuitive drag-and-drop interface to easily build and manage an effective checkout upsell strategy, minimizing setup time and complexity.
  • Advanced Segmentation: Utilizes Selleasy segmentation to trigger personalized bundle upsells and cross-sell opportunities effectively.

Reviews for Ark ‑ Post Purchase Upsell highlight its simplicity and effectiveness in enhancing sales strategies. Users commend its powerful one-click upselling features, the intuitive interface of the drag-and-drop editor, and its seamless integration into existing checkout systems, all contributing to increased revenue and improved customer engagement.

46 Reviews
Neowauk ‑ Survey, Quiz, Wheel cover

Neowauk ‑ Survey, Quiz, Wheel is a versatile app designed to enhance customer interaction through gamified popups. It allows you to capture leads, collect feedback, conduct product quizzes, and more, with a range of customizable templates and an intuitive WYSIWYG editor.

  • Gamified Popups: Create engaging popups that can capture leads, gather feedback, and promote interaction.
  • Product Recommendation Quiz: Help customers discover suitable products with tailored quizzes.
  • Interactive Games: Add Spin and Wins, Flip Games, and Scratch and Win to boost customer engagement.
  • Customizable Templates: Access a variety of templates for different popup types, fully customizable through a user-friendly editor.
  • Conditional Logic: Utilize logical paths to personalize survey or quiz questions based on user responses.

According to user reviews, Neowauk stands out for its intuitive ease of use and effectiveness in increasing customer engagement. Users praise the variety of customizable options and report noticeable improvements in lead generation and customer interaction.

12 Reviews
AI Post‑Purchase Surveys, branded as Bestie, transforms the survey creation process, making it effortless and efficient with the help of artificial intelligence. Designed to relieve the hassle of crafting surveys from scratch, Bestie auto-generates surveys tailored to your specific needs, allowing you to engage with your customers seamlessly. With a quick onboarding process, you can have your first survey live in under five minutes. Bestie doesn't just stop at creating surveys; it offers powerful analytics, providing week-over-week performance insights. The app delivers automated insights from your customer data, enabling you to make informed decisions without any specialized expertise. Furthermore, Bestie helps you achieve better audience segmentation to understand your customers like never before, assisting in scaling your brand effectively.
Centous ‑ Testimony Reviews cover

Centous ‑ Testimony Reviews is an essential tool for building trust with your customers by showcasing authentic customer reviews as social proof. The app allows you to effortlessly collect, display, and manage testimonials directly from your website with customizable layouts that align with your brand's style.

  • Modern Layouts: Display customer testimonials with contemporary layouts that match your theme and branding.
  • On-Site Collection: Collect customer testimonials directly from your website to streamline the review gathering process.
  • Unlimited Widgets: Create and display unlimited testimonial widgets across your store for enhanced customer engagement.
  • Versatile Formats: Showcase testimonials in various formats like slider, grid, and list to suit your design preferences.
  • Import/Export Functionality: Easily import and export testimonials in any widget, simplifying testimonial management.

Centous ‑ Testimony Reviews has received high praise from users for its intuitive design and seamless integration with existing store layouts. Users appreciate the app's versatility in displaying testimonials and the ease with which they can gather and manage customer reviews directly from their website, significantly enhancing their online credibility and trustworthiness.

9 Reviews
LoudHippo Post Purchase Survey cover

LoudHippo Post Purchase Survey is an innovative tool designed to provide a full picture of marketing attribution by using post-purchase surveys. It moves beyond traditional pixel-based methods to offer deeper insights into where and who your orders are coming from, enabling strategic investments in challenging-to-track marketing channels.

  • Comprehensive Attribution: Understand exactly where and who each order is coming from with ground truth data collected from customers.
  • Flexible Surveys: Start with pre-built attribution surveys or customize your own to gather precise insights.
  • High Response Rate Design: Utilizes a user-friendly, one-click survey design on your order status page, resulting in high response rates.
  • Versatile Functionality: Conduct surveys both online and in-store through Shopify POS to cover all sales channels.
  • Data Integration: Easily use collected data across platforms like Shopify Flows, Klaviyo, Google Analytics, and Sheets for enhanced analysis.

The app's outstanding advantages lie in its ability to provide a more accurate and comprehensive view of marketing attribution, with users praising its integration capabilities and high response rates. Additionally, its customization features and cross-channel insights are highly valued, making it a preferred choice for marketers seeking in-depth analytics.

HouseParty: Community Feedback cover

HouseParty: Community Feedback is an innovative app designed to integrate customer feedback directly into your store, fostering community engagement and aiding brand innovation by elevating popular insights.

  • Guided Growth: Customer feedback and insights shape your store's roadmap through integrated surveys.
  • Community Integration: Replace traditional social media groups with a built-in forum for ongoing discussions.
  • Upvote Function: Identify and prioritize the most sought-after ideas from your community.
  • Account Growth: Encourage more customers to create accounts by involving them in feedback and idea generation.
  • SEO Growth: Leverage user-generated content to boost organic traffic through improved SEO.

According to app reviews, HouseParty excels in creating a seamless platform for customer interaction. Users praise its ability to transform feedback into actionable insights, thereby enhancing decision-making. The built-in community features effectively replace external forums, while the upvote system simplifies prioritizing ideas, further praised for boosting customer engagement and organic growth.

By HulkApps.com

  • $9.9-$19.9 / Month
1,330 Reviews
Hulk Form Builder cover

Hulk Form Builder is a versatile app that allows users to design simple or complex forms for their online stores. It offers a variety of form types, seamless workflow, compatibility with the latest themes, and features such as Google reCaptcha to protect against spam submissions. The app is user-friendly, visually appealing, and fully mobile responsive, allowing extensive customization and UTM tracking.

  • Variety of Form Types: Offers both basic and complex forms to suit diverse business needs.
  • Seamless Integration: Compatible with the latest store themes, ensuring smooth operation and attractive presentation.
  • Customizable Design: Allows customization of every aspect of the form to match the store’s aesthetic.
  • Advanced Protection: Incorporates Google reCaptcha to prevent fake submissions and enhance security.
  • Mobile Responsiveness: Fully responsive design ensures excellent performance across all devices.

Based on numerous positive reviews, Hulk Form Builder stands out for its exceptional customer service, intuitive interface, and extensive customization options. Users appreciate the app's professional and responsive support team, which provides quick and effective assistance—often with personalized guidance. The app's ability to offer unlimited fields and conditional logic, coupled with seamless integration and superb customization possibilities, makes it a top choice for businesses seeking efficient form-building solutions.

8 Reviews
Nerdy Form Builder cover

Nerdy Form Builder is a powerful tool for e-commerce merchants, providing an effortless way to create engaging and customizable forms. These forms range from detailed customer surveys to simple contact forms, allowing businesses to collect valuable data, improve user interaction, and make informed decisions based on customer needs.

  • Customizable Forms: Easily create engaging and tailored forms that suit your business requirements, enhancing user interaction.
  • Email Notifications: Customize email notifications and set up auto-responder emails for efficient communication when a form is submitted.
  • Multistep Forms: Create multistep forms and utilize conditional logic to improve user experience and gather detailed information.
  • File Uploads: Allow users to upload files and seamlessly attach them to notification emails for better data management.

Outstanding reviews highlight Nerdy Form Builder's excellent support team, who promptly address and resolve any issues, ensuring a perfectly functional and reliable experience. Rated 5/5 for its efficiency and effectiveness, the app is highly recommended by its users.

Simplify Exit Intent Survey cover

A helpful app designed to understand customer behavior by deploying exit intent surveys. It allows customization of pop-ups, collection of valuable customer feedback, and integration of that data to enhance the online shopping experience and increase revenue.

  • Customizable Surveys: Create tailored exit intent surveys with a variety of response options, including an "Other" option for personalized feedback.
  • Intuitive Design Tools: Style your survey pop-ups effortlessly using the intuitive editor and custom CSS options to match your store’s aesthetic.
  • Customer Feedback Integration: Collect insights into customer reasons for leaving and use this data to refine and improve store features and user experience.
  • Improved User Experience: Utilize feedback to enhance store usability and address customer pain points effectively.
  • Revenue Optimization: Analyze exit survey results to identify opportunities for increasing potential sales and customer retention.

According to user reviews, the app excels in delivering insightful feedback that has a direct impact on store improvements and sales growth. Users appreciate its ease of use, customization features, and the actionable insights it provides, resulting in better-informed business decisions and enhanced customer experiences.

In conclusion, leveraging the capabilities of these top Shopify survey apps can profoundly impact your e-commerce success. They offer invaluable insights that help refine marketing strategies, improve customer satisfaction, and ultimately drive increased revenue. Each app in our top 20 list provides unique functionalities designed to cater to diverse business requirements. Selecting the right app will empower you to make informed decisions and foster enhanced customer relationships. Explore your options, and see which of these Shopify survey apps can best support and grow your online business.
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