Top 20 Shopify Customer Order Tracking Apps 2025

Track123 Order Tracking 3D is a comprehensive order tracking solution designed to enhance the user experience through customizable tracking pages and robust real-time features. Offering integration with over 1700 couriers, this app helps businesses minimize customer inquiries, optimize shipping performance, and potentially increase sales through product recommendations.

• Breathtaking Tracking Page: Easily create and customize tracking pages to enhance user experience and brand appearance.
• Shipment Analytics Dashboard: Leverage detailed analytics to evaluate carrier performance for informed decision-making.
• Order Status Notifications: Reduce customer anxiety with real-time updates and notifications, minimizing WISMO queries.
• Dropshipping Mode: Hide sensitive shipment details like Chinese origins to streamline customer interactions.
• Extensive Courier Support: Compatible with more than 1700 couriers globally, offering broad and flexible shipping options.

Track123 Order Tracking 3D receives outstanding reviews for its user-friendly interface, seamless integration with platforms like Shopify, and a rich array of features such as real-time tracking updates and supportive customer service. Users particularly appreciate the ease of setup, customization options, and the effectiveness in reducing customer inquiries, making it a highly recommended solution for improving post-purchase satisfaction.

Parcel Panel Order Tracking is an app designed to streamline order tracking processes for e-commerce businesses by providing real-time updates and resolving potential issues before they escalate. With its multilingual tracking page, customizable design features, and analytics tools, businesses can enhance customer satisfaction and drive sales. It offers easy setup, robust dropshipping support, and reliable customer service available round-the-clock.

• Real-time order tracking: Monitor orders in real-time and address any shipping exceptions promptly to enhance customer experience.
• Customizable tracking pages: Create branded, multilingual tracking pages with abundant custom elements to eliminate "Where is my order?" inquiries.
• Smart upsell system: Increase conversions with built-in upsell functionalities that drive more sales through strategic recommendations.
• Dropshipping support: Ideal for dropshipping with features like one-click origin hiding, specifically made to streamline operations.
• 24/7 customer support: Access comprehensive support via online chat or email anytime for any technical assistance or inquiries.

The app's outstanding advantages include seamless integration with platforms like Shopify, ensuring smooth operations straight from installation. Users consistently praise its customer support for being friendly, efficient, and promptly resolving issues, adding significant value. Parcel Panel also boasts a user-friendly interface making it easy for users to track shipments and keep customers informed, contributing to reduced customer inquiries and improved satisfaction.

The 17TRACK Order Tracking‑PaySync app enhances shopper experience by providing a self-service tracking page, reducing service requests, and offering upsell and cross-sell opportunities. It features status notifications and product highlights to drive sales, supports off-shore fulfillment concealment, and integrates PayPal Push to minimize chargebacks and speed up fund releases.

• Global Tracking: Track international and domestic packages conveniently in one platform.
• Customized Tracking Page: Buyers can look up their orders directly on your site, enhancing user experience.
• Triggered Email Notifications: Automatically inform customers of order status changes to keep them updated.
• Buyer Protection: Provide customers with order protection against loss, damage, or delay.
• Analytical Insights: Gain quick insights into shipment delivery and exception performances.

The app receives outstanding reviews, highlighting its user-friendly and intuitive interface, efficient real-time tracking, and exceptional customer support. Users commend the quick response time and problem-solving ability of the support team. The consolidation of tracking information and automatic notifications are frequently praised for simplifying shipment visibility, saving time, and enhancing customer satisfaction.

AfterShip Order Tracking is an app designed to provide customers with live shipment updates through a branded tracking page and automated notifications. It includes an analytics dashboard for monitoring carrier performance and an AI-driven delivery estimate widget to enhance buyer trust.

• Branded Tracking Pages: Create personalized tracking pages that enhance user experience and offer product recommendations to boost sales.
• Automated Notifications: Reduce customer anxiety with timely email and SMS notifications, minimizing "Where is my order?" (WISMO) inquiries.
• Centralized Shipment Dashboard: Monitor shipment status comprehensively and identify exceptions with ease.
• AI-Powered Delivery Estimates: Reassure customers by providing accurate delivery predictions on product and checkout pages.
• Built-in Analytics: Gain insights into shipment statuses and carrier on-time performance to streamline operations.

The app's outstanding advantages, as highlighted by user reviews, include its user-friendly interface, feature richness, and exceptional customer support. Users consistently praise the real-time tracking capability, efficiency enhancements, and the highly responsive support team, which helps resolve queries quickly and effectively.

Synctrack PayPal Tracking Sync is a robust app designed to streamline the synchronization of order tracking information with PayPal, ensuring faster fund releases and reducing disputes. As an official PayPal partner, it extends its functionality to Stripe and helps automate workflows to maintain business transparency.

• Official PayPal Partner: Approved by PayPal to sync tracking info, enhancing credibility and efficiency in managing transactions.
• Stripe Integration: Automatically syncs tracking info to Stripe, speeding up fund disbursement.
• Dispute Reduction: Helps minimize disputes, limits, and reserves with both PayPal and Stripe.
• Multi-Store Management: Allows synchronization from multiple stores within a single subscription for streamlined management.
• Extensive Carrier Support: Supports multiple shipping carriers with mapping capabilities to meet PayPal standards.

The app receives outstanding reviews, mainly for its exceptional customer service and ease of use. Customers appreciate the app's efficiency in resolving PayPal disputes and limitations. The support team is consistently praised for their prompt assistance and in-depth knowledge, going above and beyond to ensure user satisfaction and compliance with PayPal standards. Users highlight the simplicity of setup and the reliability of the app, often recommending it for any PayPal-related needs.

TrackingMore Order Tracking is a comprehensive shipment tracking solution that integrates seamlessly with various platforms, providing real-time updates and multilingual support. The app automates syncing with over 1,200 carriers globally and enhances customer engagement with notifications and estimated delivery dates.

• Global Carrier Integration: Supports over 1,200 carriers worldwide for seamless order tracking.
• Multilingual Tracking Page: Provides a user-friendly interface in multiple languages, allowing customers to easily track their orders.
• Proactive Notifications: Automates email notifications about shipment status and reduces customer complaints.
• Sales Boosting Features: Offers the ability to feature discounts on tracking pages and emails to boost sales.
• Comprehensive Analytics: Provides detailed insights into shipment and carrier performance, enhancing decision-making.

Reviews highlight the app's ease of use, exceptional customer service, and its seamless integration with e-commerce platforms like Shopify. Customers appreciate the timely and helpful assistance provided by support agents like Asha and Richie, which enhances customer satisfaction. The app's generous free plan and branding capabilities further boost user appeal.

Tracktor Order Tracking is a comprehensive solution that transforms first-time buyers into repeat customers by enhancing satisfaction and reducing support costs. Integrating with over 1,500 carriers, it provides users and customers with detailed visibility of each order's status and location. Fully customizable, Tracktor allows businesses to craft a unique and engaging tracking experience.

• Extensive Carrier Integration: Track orders worldwide with more than 1,500 integrated carriers, ensuring broad coverage and reliable tracking.
• Customer Empowerment: Minimize "Where Is My Order" (WISMO) inquiries by enabling customers to self-serve and access real-time order status updates.
• Custom Notifications: Automatically trigger email and SMS notifications when packages are out for delivery or have been delivered, keeping customers informed.
• Branded Tracking Pages: Manage and customize what customers see with branded tracking pages that enhance brand loyalty and recognition.
• 3D Interactive Map: Gain tracking insights with a 3D interactive map showing the location of all orders, aiding in efficient logistics management.

Based on reviews, Tracktor Order Tracking excels in providing a simple and easy-to-use order status page that empowers customers to track their shipments effectively. The integration into fulfillment emails and mission control insights, like average delivery speeds and exceptions, contribute to its outstanding value and appeal. Users appreciate the reasonable pricing and the app’s ability to streamline order management and enhance customer service.

Rush - Order Tracking & EDD is designed to enhance customer satisfaction and drive repeat sales by offering an efficient delivery tracking experience. The app automates carrier matching for shipments, creates beautiful "Track My Order" pages, and allows for SMS and email shipment notifications. It also presents new revenue opportunities through upsells and cross-sells during the delivery journey.

• Automated Carrier Matching: Streamlines the process of shipment tracking by automatically matching carriers with over 1,300 options, enhancing efficiency.
• Customized Tracking Pages: Enables businesses to create branded "Track My Order" pages with estimated delivery dates for a personalized customer experience.
• Automated Notifications: Keeps customers informed with automated SMS and email notifications regarding their order status, reducing customer anxiety.
• Revenue Opportunities: Opens new channels for sales through strategic upsells and cross-sells throughout the order delivery process.
• 24/7 Support: Provides around-the-clock customer support through private Slack and onboarding assistance, ensuring seamless integration and usage.

According to app reviews, Rush is praised for significantly improving customer satisfaction and reducing anxiety related to order tracking. Users appreciate the seamless integration with other platforms and the increase in customer engagement due to branded tracking pages and delivery notifications. The app's ability to generate additional revenue streams through careful upselling at various customer journey points is highly valued, leading to an increase in repeat purchases.

Synctrack Order Tracking from Omega is designed to enhance post-purchase operations cost-effectively. It offers precise order tracking, especially for China-based couriers like Yanwen and Yunexpress, and simplifies management by consolidating multiple orders. With custom tracking pages and detailed delivery estimates, it keeps customers informed and engaged through email and SMS updates, while leveraging strategic marketing assets to boost sales.

• Custom Tracking Pages: Create branded order tracking pages for a consistent and professional customer experience.
• Real-time Order Tracking: Keep customers informed by tracking orders in real-time.
• Estimated Delivery Dates (EDD): Increase customer satisfaction with accurate delivery timelines and ETAs.
• Keyword Filtering: Enhance the order tracking page by filtering unwanted keywords.
• Automated Courier Matching: Ensure seamless tracking experiences with automated courier matching.

Customers praise Synctrack Order Tracking for its exceptional customer support and efficient, customizable tracking solutions. Users report swift resolutions and seamless integration, highlighting the app's supportive team, particularly appreciating Tracy's assistance in customization and compliance with policies. With top ratings, the app is recognized for its reliability and responsive customer service.

Proveway PayPal Tracking Sync is a robust app that seamlessly integrates Shopify and PayPal, ensuring automatic syncing of tracking numbers to enhance transparency and prevent payment disputes. With features to turn on PayPal Seller Protections instantly and provide significant ROI on your time, it is an essential tool for online merchants looking to streamline operations and avoid financial setbacks.

• Auto-Sync: Enables automatic syncing of tracking numbers to PayPal and Stripe, reducing the risk of disputes and holds.
• Past Order Sync: Allows users to process past three months' orders with a single click, saving valuable time.
• Advanced Courier Mapping: Offers instant digital order sync and matches PayPal with the appropriate courier services.
• Comprehensive Insights: Provides order shipment insights across 900+ couriers in just one click.
• Brand Tracking Page: Includes a branded tracking page, enabling customers to track their order status effortlessly.

The app's outstanding advantages, highlighted by user reviews, include its exceptional and prompt customer support provided by knowledgeable and helpful staff members. Users appreciate the team's quick response times and expertise in resolving issues, which enhances the overall experience and reliability of the app.

Route: Post‑Purchase Platform is designed to connect brands with their customers by enhancing the entire buying journey from order placement to delivery. It provides shipping insurance, immersive package tracking, and personalized recommendations, ensuring a seamless and engaging post-purchase experience.

• Shipping Insurance: Offers protection against loss, theft, or damage, providing peace of mind at checkout.
• Carbon Neutral Shipping: Promotes eco-friendly practices by making all protected orders carbon neutral.
• Immersive Package Tracking: Keeps customers engaged with branded package tracking, enhancing anticipation and experience.
• Revenue-Driving Recommendations: Delivers personalized product suggestions to increase customer lifetime value.
• Instant Claims Resolution: Streamlines the resolution process to save time and reduce support costs.

Based on reviews, Route stands out for its efficient handling of shipping issues, which saves customer service time and company resources. Users appreciate its effective customer support and believe the application offers substantial ROI, making it highly recommended for Shopify stores.

PostShip Order Tracking de-stresses your team and delights your customers with intuitive tracking pages, proactive notifications, and order status updates from over 1400 carriers. This app significantly enhances the post-purchase experience by reducing order tracking support queries and improving customer communication.

• Intuitive Tracking Pages: Create user-friendly and visually appealing tracking pages to enhance customer experience.
• Proactive Notifications: Keep customers informed of potential delays and order statuses, reducing anxiety.
• Comprehensive Order Lookup: Centralized place to manage and analyze all shipping data effortlessly.
• Brand Enhancement: Branded order lookup pages increase customer loyalty and satisfaction.
• Extensive Carrier Support: Supports over 1400 carriers for a global tracking reach.

The PostShip Order Tracking app is highly praised for its ease of use, responsiveness, and reliability. Users find it a lifesaver for managing shipping statuses without manual intervention, appreciate the responsive customer support, and enjoy the app's steady improvements, highlighting its intuitive design and rich features. Customers gain increased satisfaction as their orders are tracked efficiently, enhancing the overall purchase experience.

ReturnGO Returns & Exchanges is a comprehensive platform that simplifies the management of product returns and exchanges. It offers seamless automation with its AI-powered return portal, allowing businesses to automate return policies and provide easy order tracking, enhancing the customer's end-to-end post-purchase experience.

• One-Click Exchanges: Provides an automated, branded return portal for seamless exchanges, improving efficiency in the return process.
• Customizable Policies: Allows customization of return and exchange policy rules, eligibility conditions, and return reasons to automate RMA processes.
• Order Tracking: Offers comprehensive order tracking and notifications for every shipment, ensuring a complete post-purchase experience.
• Automation Tools: Features automation options like auto-exchange, auto-refund, and auto-approval to streamline the return process.
• Seamless Integrations: Integrates with various logistics and helpdesk platforms to enhance operational efficiency.

According to reviews, the app's standout advantages include exceptional customer service, with a supportive and responsive team that promptly addresses issues, facilitating a smoother return process. Users appreciate the app's flexibility and ease of implementation, as well as its continuous development and feature expansion, providing excellent value for money.

TrackiPal is an official PayPal Partner app that automatically synchronizes PayPal tracking information for shipped orders to your PayPal accounts, eliminating the need for manual data entry and expediting fund release. It significantly reduces PayPal disputes by ensuring all tracking info is up-to-date and easily accessible.

• Real-Time Synchronization: TrackiPal syncs new orders instantly and offers a “Back in Time” feature for bulk syncing older orders.
• User-Friendly Dashboard: A powerful dashboard provides easy monitoring of the PayPal tracking sync status.
• Payment Release Optimization: By improving tracking info accuracy, fund release and rolling account reserves are optimized for merchants.
• PayPal Approval: Being approved by PayPal builds trust and accelerates fund disbursement to your accounts.

According to user reviews, TrackiPal excels as a time-saving solution by seamlessly bridging the gap between Shopify and PayPal, saving merchants from manually entering tracking numbers and ensuring all order tracking information is accurately synced. Users have rated its convenience highly, especially praising its efficiency in syncing over 100 orders within minutes, thus enhancing operational efficiency and offering great value for its price.

Shipway Order Tracking is a comprehensive platform for D2C eCommerce that optimizes the post-purchase experience. It offers features like proactive order tracking, multi-channel notifications, and tools to measure and improve buyer satisfaction, fostering repeat purchases and customer loyalty.

• Branded Order Tracking: Provides a personalized tracking page with an estimated delivery date to enhance customer confidence.
• Multi-channel Notifications: Delivers proactive tracking and status updates via SMS, Email, and WhatsApp to keep customers informed.
• Feedback & Review Widget: Collects valuable customer reviews and feedback to help businesses improve their offerings.
• Customer Query Handling: Equips businesses to efficiently manage and respond to customer inquiries, boosting satisfaction.
• Product Recommendations: Encourages repeat purchases by suggesting relevant products to customers based on their purchase behavior.

The app is highly regarded for its ease of use and effectiveness in improving the post-purchase customer experience. Users praise its timely notifications and seamless integrations, leading to increased customer satisfaction and loyalty. It is noted for significantly enhancing communication between buyers and sellers, resulting in improved buyer retention.

Ordertracker ‑ Track & Upsell is an efficient app that adds a customizable order tracking page to your store, enabling smooth and reliable order tracking for your customers. With support from over 1200 couriers, it replaces specific tracking details with clear, generic phrases without losing data integrity, enhancing the customer experience while optimizing delivery times.

• Customizable Tracking Page: Allows you to personalize the order tracking interface with your brand's aesthetics.
• Universal Courier Support: Tracks orders seamlessly across over 1200 international couriers.
• Data Simplification: Replaces complex Chinese tracking events with understandable generic phrases while maintaining data integrity.
• Real-time Updates: Provides accurate, up-to-date information to customers, improving satisfaction and reducing workload.
• Analytics Integration: Offers detailed analytics to help improve delivery times and enhance operational efficiency.

The app’s outstanding advantages, as highlighted in user reviews, include its ease of setup, reliability, real-time update capability, and customer-friendly interface. Users noted significant reductions in tracking inquiries, seamless integration with their stores, and a notable boost in customer trust and satisfaction. Additionally, the app is praised for its comprehensive courier support and fair price point compared to similar services.

The COD King-COD Fees & OTP Verify app is your ultimate solution for managing cash on delivery orders with ease and efficiency. From verifying orders via OTP and SMS links to custom fees and abandoned cart conversions, it’s designed to optimize your COD service and boost sales.

• Order Verification: Verifies COD orders using OTP or links through SMS and WhatsApp to reduce fake orders and save on shipping costs.
• COD Show Hide: Allows you to show or hide the COD payment method based on specific parameters like country, zip code, product, or cart value.
• Additional COD Fees: Automatically adds extra charges for cash on delivery orders, enhancing your revenue.
• Prepaid Conversion: Encourages customers to switch to prepaid by sending abandoned cart messages and offering discounts, increasing your sales success rate.
• Comprehensive Messaging: Sends OTP, order confirmation, and fulfillment messages, supporting branded SMS for better communication.

The app has garnered outstanding reviews highlighting its user-friendly interface, reliable order verification system, and exceptional customer support. Especially noted is the prompt assistance from team members like Pankaj and Sulaj, who ensure seamless onboarding and trouble-free operation. Users have praised its effectiveness in managing COD orders and stopping fraudulent ones, making it a highly recommended tool for Shopify sellers.

Trackr Order Tracking, Tracker is an intuitive order tracking app designed to enhance customer loyalty by providing real-time tracking information from over 2100 carriers. The app supports customization of the tracking page to align with your brand, offers notifications for order status updates, and facilitates returns management with 24/7 support.

• Real-time Tracking: Offers up-to-date tracking information for orders from 2100+ carriers.
• Customizable Tracking Page: Allows personalization of the tracking page to match your brand's aesthetics and supports 40+ languages.
• Real-time Updates: Sends notifications via emails and SMS for order status and package location to keep customers informed.
• Dropshipper Friendly: Hides carrier details for a smooth tracking experience.
• Branded Returns Portal: Streamlines returns and exchanges with an easy-to-use portal.

Trackr's outstanding advantages, as noted by users, include its robust performance and comprehensive features, backed by a responsive customer care team that effectively resolves any issues that arise.

Tap into the potential of order tracking and increase customer satisfaction with our Order Status Tracker App. Customizable shipping status alerts enable you to set your preferred delivery notification while the Google Maps integration provides a visual representation of the shipment journey. The app supports over 1,300+ global carriers, including USPS, Royal Mail, and YunExpress, among others, and features a mobile-friendly order status page that's accessible from anywhere, at any time.

• Customizable Alerts: Set your preferred delivery notification with customizable shipping status alerts.
• Google Maps Integration: Provides a visual representation of the shipment journey for tracking ease.
• Global Carrier Support: Supports over 1,300 global carriers, including major ones like USPS and Royal Mail.
• Mobile-Friendly Access: Access order status updates from anywhere, ensuring convenience on the go.
• SEO Optimized Updates: Auto-translated shipment updates on the tracking page reduce WISMO (Where Is My Order) queries.

Outstanding customer reviews highlight the app's excellent usability and reliable customer service, with users appreciating its integration into mobile applications and potential to enhance customer experience, supported by a strong 5/5 rating.

ShortLinks—Affiliate Marketing is a powerful marketing tool designed for generating trackable links that help enhance your campaigns across email, influencer, affiliate links, and social media. The app offers conversion tracking and detailed traffic insights for each short link, aiding in data-driven decision-making.

• Conversion Tracking: Monitor sales, revenue, orders, and clicks to make informed marketing decisions.
• Trackable Links: Create trackable links for various marketing channels, including bio, SMS, and YouTube links.
• Detailed Analytics: Gain access to traffic insights and conversion tracking to optimize performance.
• Customizable Options: Use features like preloaded checkout links and customizable commissions to boost engagement and incentivize affiliates.
• Seamless Integration: Easily integrate with eCommerce platforms like Shopify for effective affiliate management.

Based on app reviews, ShortLinks stands out for its comprehensive functionality and user-friendly interface that greatly aids affiliate marketing efforts. Users appreciate the detailed analytics that facilitate performance tracking and strategy adjustments. However, the most standout advantage is its exceptional customer support, frequently commended for its responsiveness and effectiveness in resolving inquiries and optimizing user experience.