Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.

• Send auto emails to customers (or third parties) when order status changes
• Have order status change automatically or when order is fulfilled
• Order lookup page allows customers to track their order status
• Update order status via QR code scan on your smartphone
• Set order due dates to help manage your orders

Simplify the order proofing process by enabling customers to provide feedback and approve their custom designs directly. Reduce revisions and eliminate excessive email exchanges! Stay on track with automated reminders and auto-approval, while internal notifications keep your team informed. An external portal ensures seamless collaboration between designers and staff.

• Minimize support requests by managing design approvals outside your inbox
• Reduce revisions with direct customer file uploads and feedback
• Ensure timely approvals with reminders and auto-approval
• Keep your team updated with internal notifications
• Streamline collaboration with an external portal for design uploads