Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.

• Send auto emails to customers (or third parties) when order status changes
• Order status page integration - show your own custom order progress timeline
• Order lookup page allows customers to easily check order progress anytime
• Update order status via QR code scan on your smartphone
• Set order due dates to help manage your orders and set customer expectations

Speed up custom order proofing by letting customers approve designs and leave feedback directly. Cut down on revisions and endless email threads. ApprovePro sends automated reminders and supports auto-approvals to keep projects moving. Internal notifications keep your team updated, while an external portal ensures seamless collaboration between designers and staff. Supports image and PDF file uploads.

• Manage order proofing without email clutter or back-and-forth
• Let customers upload files and give clear feedback
• Stay on schedule with reminders and auto-approvals
• Notify your team instantly with internal alerts
• Let third-party designers work via a secure portal - no Shopify access required