Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.

• Send auto emails to customers (or third parties) when order status changes
• Have order status change automatically or when order is fulfilled
• Order lookup page allows customers to track their order status
• Update order status via QR code scan on your smartphone
• Set order due dates to help manage your orders

Speed up your custom order workflow by letting customers approve designs and leave feedback directly. Cut down on revisions and endless email threads. ApprovePro sends automated reminders and supports auto-approvals to keep projects moving. Internal notifications keep your team aligned, while an external portal ensures seamless collaboration between designers and staff.

• Manage design approvals without email clutter or back-and-forth
• Let customers upload files and give clear feedback
• Stay on schedule with reminders and auto-approvals
• Notify your team instantly with internal alerts
• Let third-party designers work via a secure portal - no Shopify access required