Zendrop App Review: Features, Pros & Cons for Shopify

Customer reviews: Zendrop ‑ Dropshipping & POD

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating

4.7

5

1,766
4

174
3

28
2

9
1

73

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

Exceptional customer support, with knowledgeable and responsive service agents.
User-friendly interface suitable for both beginners and experienced users.
Seamless integration with platforms like Shopify.
Vast product catalog with easy syncing and fulfillment.
Automated order handling, saving time and reducing manual tasks.

Common Concerns

Issues with billing transparency and unexpected charges.
Technical problems, such as website bugs and error messages.
Reports of subpar product quality and insufficient product information.
Delays in product delivery and handling.
Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

The-gadgetshop.store

Apr 07, 2024 on Shopify

Hi, I have just started out with my shopify store, and it is linked to Zendrop fulfilment centre, I use them to fill my store with their products and I am enjoying the useful training they supply, I have had other shopify store owners already complimenting how great my store looks, I can highly recommend anyone to do this, I love my store. Thank you Zendrop.

BestBuy

Apr 07, 2024 on Shopify

Muy buena atención al cliente, muy útil si tienes un problema y necesitas solucionarlo al momento. Muy contenta Sobre todo Ali, muy atento y resolutivo. Amable y eficiente

NordiskPetShop

Apr 06, 2024 on Shopify

This platform is a must and the perfect one for dropshipping. Everything is automated and easy. Zendrop offers everything I need. The customer support are also great, always happy, kind and helpful. I recommend this app for everyone that does dropshipping!

Mini Printer Official

Apr 06, 2024 on Shopify

The support team was amazing. They were really helpful and solved any issue that came up. I highly recommend to everyone

Global Express Co.

Apr 05, 2024 on Shopify

It's super easy to navigate, it gives you products which you can upload to your store with a introduction to the product and a price, and there's no hassle which I appreciate

Brick Racer Champions

Feb 02, 2024 on Shopify

Honestly, they're great!..but a bit pricey for a starting business. It's awesome that you can link / import AliExpress Items BUT you need a paid subscription for that. I wish I could get another free trial hahahaha...BUT overall, I think it's worth it...just, again, a bit pricey. And customer Service really is AMAZING by the way!

Poly Nail Lab

Jan 30, 2024 on Shopify

It has been more that one year that we have been working with Zendrop, during low-medium-high peek moments, it never failed to surprise us. The interface is user-friendly, the access at managing account, orders, products linked, and tax statements, is pretty convenient. It works perfectly with Shopify, and the product listings available are enough to start with your ecom. Would definitely recommend for everyone who is just starting out.

ZYRAYNE COLLECTION

Jan 24, 2024 on Shopify

Zendrop is a great drop shipping company to start with, they have a wide selection of trendy products for you to choose from. Their customer services is amazing , quick response time to resolve any issues you have. Abigael is amazing! They always send out updates on products and events too. You can check out their Academy, lots of resources to help you get started. I would highly recommend Zendrop as your first choice!!