I love Zendrop cuz customer service because I had an issue with a double payment and they solve my problem by giving me 3 months of no payments until July that was a great deal they really know how to accommodate with their then drop members :)

Excellent! Great prices, the best customer support I’ve ever dealt with! Honest genuine people running this company here! Recommend Zendrop to anyone!

I had a trouble with variants for one of the product, and Cyril helped me out, even when his was outside of working hours. Great and responsive service, you will not wait long for a response nor for the problem solution!

Sehr guter Support, innerhalb von kürzester Zeit wurde auf alle Fragen eingegangen und im super Umfang geholfen. Mehr als zufrieden mit dem Service!

I had an amazing experience with this app thus far. Their Support is beyond extraordinary and their features are unique

Zendrop is a great app. It is very integrated with Shopify and is very simple to connect your store to your Zendrop account. However you can only connect your account to one Shopify account for some reason but I wish you could connect it to multiple in order to use it for multiple stores. The Customer Support is very quick and efficient with dealing with any problems you may have. From what I saw they had lots and lots of options for any products you may need, including different versions and colours. All in all a great app and great organisation!

Amazing customer support when you need it. Fast and responsive to resolve any issue you may come across. Thank you!

So far no good. I place a sample order to get a feel for shipping times and the overall shipping experience my customers will be having with zendrop handling shipping. TO START -- the shipper sent the product with fraudulent postage and it was seized by USPS - I bought this to the attention of Zendrop and despite me telling them it's not going to arrive - they insisted it's on its way still - while I could see in was stuck in a city only 2 hrs from me for about 5 days.. Customers service then agreed it would NOT be arriving and a new order would be shipped out - It's been over 24 hours and there is no indication any movement has been made to get that reshipped - customer service contact is unavailable -- no idea what the eta on reship is - Keep in mind if this was your customer order it would be you having to explain where their package is or maybe issuing a refund and probably losing that customer.. this would not be a good customer service experience..

Fantastic experience with Zendrop! The platform is user-friendly and the customer service is outstanding. They provide a wide range of products and the shipping times are impressively fast. Highly recommend for anyone looking to streamline their dropshipping business!

Seriously worth it ,a lot of the heavy lifting is done for you ,these guys have streamlined the process to get you from open shop to sales as quick as possible.

Ships my orders with ease. Customer support is fantastic. All my requests were sorted. Not too many problems (far less then other platforms). I had to get evidence for a Paypal case and Zendrop was able to provide everything needed. Overall good experience!

I had an excellent experience with the customer service. Answered every question i had in depth and didn't make me feel like they were trying to brush me off irregardless of the number of questions i was asking.

They were quick to respond via Chat, and directed me to the appropriate contact. They were friendly and helpful - which is exactly what I need in a supplier / partner.

I reached out over the weekend as a product came though email to delete it but it didn't even have a product code or picture "Pet Comb", and I have about couple of different ones on my site so I contact help desk and got Jinky they were very professional and after a couple of emails backwards and source found out the product for me and sent through some pictures for me to delete it from my page. It didn't stop there Jinky aslo followed up asking if there was anything else they could do for me which was great service.

Zendrop is an awesome drop shipping company, they have a lot of products to choose. The help that I receive every time from the staff is really something else, they are always fast at replying to you and to explain the solution to your problem in a clear and simple way! They also have a lot of offers for their different plan which is amazing. If you are just starting out your dropshipping journey, I really suggest you to use Zendrop!

I needed help with my ordering process from Zendrop, their help is fast and they guided me well during the process.

Over all user friendly, lots of good options too. Only sad part is when products randomly are removed from the site, but not auto removed from your store or listed as out of stock. They do send you an email which is helpful. Fast friendly customer service too

New customer. I had an issue and with 2 quick emails it was resolved. Same issue with a Zendrop competitor. After a week, still not resolved. That is good, old fashion customer service!

Zendrop has good support and it has many products to source. You don't have to search for the product on aliexpress, just search it in zendrop. They have almost everything and millions of products to sell. Once a product is trending, they already have it. So it's a win win. Would recommend zendrop, if you want to save time and money.

Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.