I recently reached out to Upcart support regarding some translation issues on my Shopify store aimed a certain language speaking customers. I was having trouble changing certain phrases like "discounts" and "your cart is empty." The support team was incredibly responsive and guided me to the Cart Editor's Settings, where I found the Translations option. I really appreciated how friendly and patient they were throughout the process. I felt a bit silly for not noticing the solution myself, but Michelle reassured me that I could always reach out for help. Overall, my experience was fantastic! Thank you, Upcart team, especially Michelle for your exceptional support!

This app is amazing to drive for sales for free. Their support is always the best and faster than any app on shopify. Michelle helped me today and was quick to help and was the best

Launched the app today with not too many challenges - all were able to be sorted our with support very swiftly. Customisation was easy with a little CSS knowledge. Support with Lillian was great too. Hoping to see some AOV increases with the features the are available with Upcart. Nice work

Upcart is the easiest to set up, most functional, most customizable, fastest loading, high converting, and best supported cart apps that we have tested. Highly recommended.

Michelle from customer service has consistently delivered an exceptional experience that goes above and beyond. Her responses are lightning-fast, and she's been incredibly helpful at every stage. A++

the support was extremely fast, and she helped me with what i needed. also a great app to increase cvr.

Amazing help by John , he solved the issue in 5 min. Thank you for the exceptional customer service !

Problem solved in less than one minute, with clarity, a visual demonstration of how to do it, and straight to the point. Thank you, Patti!

Mark was incredibly helpful, instant results and full knowledge base! Great support and incredible API hats off to the developers and hiring staff in charge of Mark - he's a great asset to your team.

The technical support for UpCart is nothing short of incredible. The team is responsive, helpful, and always available to assist with any queries. The app itself works flawlessly across different markets, making it a great tool for global businesses. One of the best features is the ability to set different cart thresholds for offering free shipping gestures, depending on the customer's country. This level of customization is perfect for businesses looking to optimize their checkout experience for a diverse international audience. Highly recommended!

I had a problem during a Sunday, and Mark helped me so quickly and kindly! So happy with this support team :)

Patti helped me with different things I could not change myself, great patience and dedicated her time to help me with everything I needed. TY

The support team is amazing, within a minute I already got a reply and any support you might need will be handled swiftly.

Patti was awesome she solved all of my problems right away! I also would like to note how great this app is because it offers a clean cart page that works smoothly with my theme. Highly recommend this to anyone looking for a smooth fast cart experience to add to their site!

app doesn't 100% synchronize with my store but still, you won't find better app for cart upsells so I fully recommend, try it out on your store. Also big thank you to Jacinda from the support team. She helped me with my problems and was very patient! Great support

Had a chat with Mark regarding some problems i faced. He was very attentive and fixed my issues in no time. Best cart drawer app i have tried personally.

"Disappointing Experience - Lacks Key Features and Poor Support from John" I had high expectations for UpCart, but it ended up being a big letdown. The platform is missing key features that are crucial for a smooth e-commerce experience. To make matters worse, after I uninstalled it, it left behind a lot of code on my website, which caused unnecessary clutter and required manual clean-up. I reached out to support, specifically to John, but he was completely unresponsive, offering no help at all. Overall, UpCart is not worth the trouble. Stay away if you want a reliable and well-supported product!

We’re really happy with this app, it has all the functionality we would ever need. The support has been fantastic, especially thanks to Pierre and Jacinda. We truly appreciate it!

My theme didn't have a nice cart drawer so I downloaded UPcart app and it made my cart drawer 10X better. Also had some issues but customer service was on it and fixed it within 10 minutes

Had an issue with people adding items to their cart, within a few minutes their support agent Patti replied and helped me identify and fix the issue. This is how a Shopify app should run, quality support is super important. Highly recommend!