I've had Upcart for about a year now and no problem so far. It has definitely helped increase sales.

I am extremely dissatisfied with the service. The team provided no individual assistance for coding or app adjustments, instead directing us to self-help articles. Despite configuring the app correctly for our market's currency, it displayed prices in USD instead of AUD, preventing us from making immediate sales. Unfortunately, the team lacks a development team and suggested we either code the fix ourselves or hire a professional. For a $30 app, this level of support is highly disappointing. Most Shopify apps priced above $12-$15 typically include developer support to resolve issues stemming from the app's programming. would recommend the app for that price!

Really helpful, John helped and sorted our problem within minutes. App works great, especially the upsells to add products on at the end.

Doesn't work- Not a fan of apps that hold my customers ransom in such a way. 5 Days into my Selling Plan trial it disabled all purchases (not just upsells) demanding I get a Selling Plan despite being on the "free" trial for it.

Amazing !!! Patti fixed my problem so quickly, she was really nice and very professionnal. Thank you so much !!!

Hailey was very very helpful. I'm so grateful i found her helping with all my questions and doubts! thanks!!!!

Hailey was great; she was able to fix the issue where nothing would show up in the cart. Very quick support. Thanks Hailey

John from customer service was amazing! He helped me quickly and efficiently, resolving my issue in no time. Very satisfied with the service!

We were experiencing a high volume of customers having issues with their mobile and Ipad purchases because of a Chrome update preventing changes in qtys and not adding upsells. Patti was very helpful and solved the problem efficiently ( and completely!). We're very happy to be able to get back to normal BFCM sales!

This is the best cart drawer app!! Thank you so much Mark, he was very helpful and quick! I highly recommend this app :)

Klantvriendelijk en denk mee naar oplossingen, hebben verstand waar ze overpraten. Het bedrijf maakt gebruikt van AI bots om gewone vragen te beantwoorden, naar mate de ingewikkeldheid springt hier iemand direct bij.

I had originally written a 1-star review because something on my invoice did not add up and I thought UpCart was charging a percentage of my sales. Their team reached out to me and patiently explained to me their pricing model and how that works. They clarified all of my doubts and it's clear that they really care about their product and having happy customers. Because of that experience, I'm amending my review to 4 stars. I don't give 5 stars, because I still don't understand why this tool can't be a one-time subscription model regardless of how many orders I have on my shop. However, if you're looking for a nice cart drawer solution, and don't mind their pricing model, this tool has been a breeze to install and use!

This app is excellent! I was able to set it up perfectly with some custom CSS. Initially, it wasn’t functioning due to interference from other apps, but customer support went above and beyond to help me. It took a bit of time to pinpoint the issue, but I’m glad they resolved it just in time for our Black Friday launch!

We don't have much experience, but it looks really great. If we struggle with anything, John from the support team helps us quickly and straight.

Merci beaucoup à Jacinda. Vous m'avez beaucoup aidé et accompagné pour paramétrer l'application correctement. efficace et très gentille

At first I was very excited to use this app -- it does what it promises! However, in the latest billing statement I got, I got 1 usage charge of 19 euros additional to my monthly subscription fee! When I reached out to them, their bot replied with: "The usage fee of 19 euros for UpCart on your Shopify store is likely based on your store's total order volume for the month. UpCart, like other AfterSell products, uses a pricing model that scales with your store's performance. The fee is determined by the number of orders your entire Shopify store generates in a month, not just the orders processed through UpCart. This means that as your store's order volume increases, the pricing may adjust accordingly." I'm sorry, but that is completely BS. Especially because out of the growth of my shop during that month, there was 1 upsell! So they're getting an extra cut of my profits just for being installed on my store. I don't find that fair at all.

Highly Recommend UpCart! The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store. What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.

Hailey was very quick to respond to me and she was very patient with a complex problem I was having. This app has made me a lot of extra money and is extremely easy to use.

I had an issue with the shipping protection. And Dom help me out within 5 minutes. Thanks Dom. 5 stars for sure. Upcart itself is also really good for the revenue. Recommend it to everyone. The app definately pays for itself. Even if it was double the money!

Great functionallity, good support, easy to customize with CSS. I esp like the free Gift & free shipping functionality. Thanks to Michelle, Dom & Hailey from the support team who helped me to set up everything accoring to my needs.