Aina is fantastic—she's helped me resolve so many issues. She's the best customer service representative I've ever encountered. The software is incredibly user-friendly, and I'll definitely keep renewing my subscription.

the cart feels more modern now. Before it was just basic, now it actually encourages people to add more items.

We are using Upcart Cart Drawer and have generally been very satisfied with the app. It is stable, easy to configure, and has contributed positively to our conversion rate through effective in-cart upselling. That said, it is important to be aware of the app’s pricing model. Upcart Cart Drawer charges based on the total number of orders during a given period, not only the orders that are directly influenced or generated through the cart drawer itself. In our view, this is a somewhat creative interpretation of what should form the basis for billing and may come as a surprise if you expect to pay only for the value the app directly delivers. Overall, it is a strong app with solid performance, but we recommend reviewing the billing model carefully before scaling its usage.

Upcart is a fantastic app that gives us lots of tools to improve customer experience on-site. Support is always fast and helpful, shout-out to Aina who quickly fixed an issue we recently had with the up-sells. Would recommend for any store

This app is very inconsistent. ive been using it since 2024 and the new 2.0 update has ruined everything. Certain users are not able to edit carts properly depending on device which means this app is no longer compatible for all users. Buttons you press to do something simple as changing the design (Color) or personalized cart messages, do not work constantly. I could not get any help from a team member because they couldn't even identify their own issue. as well as the other users complaining about this problem.

Great app, easy to customize the cart and customer service is great! Had help by Lilllian who was swift to answer and help me, nothing at fault there! But I do fint the monthly subscription expensive which is why im giving it 4 stars. Looking for a cheaper alternative for this reason.

My experience with UpCart has been great so far. Jam made the whole process easy. I really appreciate the fast and friendly support!

Good app but does not work in my multi-market, multi-language and multi-TLD setup. Support is AI bot.

Always a great service to help and solve issues right away! Very happy with the service of Upcart. Thanks!

great! she's really helpful and friendly nice to help me with my concern. also made sure everything went smoothly