Very good app! customer service is quickly available, Patti helped me solve all my headache issues very fast! I highly recommend !!

UpCart has the best cart drawer UI and functionality I’ve used so far, very clean and great features. I have used it on many stores over the past 2 years. It's fast too, which is very important. That said, support can be a mixed bag. They use non-technical customer facing support agents that seem to lean heavily on internal docs, which can be frustrating if you're used to apps like JudgeMe or Replo where support are technical and will immediately dive into your code directly. They have to escalate cases to their technical team which can take a while. Recently when I had an issue with the cart not showing on about 20% of loads, it took three days before the technical team confirmed it was a theme issue and not related to the app, something I think could’ve been confirmed faster. This is not to fault the support agents themselves as they are amazing, very kind and helpful and do their best with what they have. Still, the app itself works great and does what I need once set up. Just be ready to be a bit more hands-on, and potentially risk having some bugs for a few days if anything breaks.

So far I’m really impressed with UpCart. The layout is super clean and intuitive, which made setup a breeze. I’ve run into a couple of hiccups, but every time support—whether through the AI or a real person—handled it quickly. My store’s not live yet, so I can’t speak to results just yet, but the experience has been smooth and I’m excited to see how it performs once we launch.

The Cart does not send ATC data over to Klaviyo resulting in thousands of dollars in lost revenue. Still cant get any support from them to fix this issue.

Whoever is deciding whether to add this app to your store, just do it. It’s very functional. In my case, I needed a countdown timer that follows the customer from the collection page to the product page, then to the cart and checkout, showing when a sale would expire. I originally thought this app had that built in, but it didn’t. I tried adding my own code to UpCart, but it didn’t work. Luckily, the team (Brandon, Laura, and the devs) stepped in. After a few back and forth messages, they created a perfectly working custom solution for me. I really hope they add this functionality as a built-in feature in the future. In the meantime, I highly recommend reaching out to their support team. They are fast, responsive, and genuinely helpful. I wish my own customer service was this good. Huge shoutout to Laura and Brandon for making it happen. Cheers!

I installed UpCart to help boost my average order value, and it worked extremely well. The upsell features are super easy to set up and made a noticeable difference right away. I’ve seen a clear bump in AOV since adding it to my store. Definitely worth trying if you're looking to get more out of each order. Patti went out of way to help me resolve my issue and i would HIGHLY recommend this app!

Amazing technical support. I had an issue with my theme's compatibility and I got through to a REAL person from the company. They didn't waste my time and they are actively fixing the issue. We're using a lesser used theme and most companies would have had some off shore support who would just give up after wasting my time with useless unrelated questions. Highly recommend giving ROKT your business. This is how business should be done!

Amazing support system! They are really helpful especially when I am looking a setting and I can't find it. Love it!

I ran into an issue setting up stacking discounts but found a workaround with UpCart's flexible discount rules. The app made it easier to offer tiered deals to customers in a single checkout. Setup was pretty intuitive overall. I wish the stacking options were more obvious, but once I figured it out it worked well. Support was also responsive when I reached out.

Lillian from UpCart support team was the best thing that happened to my life! She was super kind and understanding of my situation and made sure I was set up correctly. She made sure to answer all my questions and provided me with extra information. She also checked my store from her side to make sure everything was working properly. Thank you so much!

Great support! I had some issues with the cart drawer not working properly on the Sense theme, but Michelle quickly helped me get everything resolved. Really happy it's now fully compatible. Thanks again!

I switched to UpCart because I wanted a cleaner, better-looking cart design—and it delivered right away. I started seeing better results on day one compared to the apps I was using before. Setup was smooth, and the support has been perfect. Shoutout to Brandon for being super helpful whenever I had questions. Highly recommend if you're looking to improve your cart experience.

I have just installed and set up this APP and half an hour in I am already obsessed! Wow! So many great functions. This is going to be good. So easy to set up. Customer service so helpful. But I did this mostly myself (which is rare!)

Very good workingly app, the customer service expert John helped very well and made sure that the small problem was solved in a very fast way. You can customize a lot on this app what is perfect!

Top rien à dire d'autre j'utilise que cette app pour mon panier j'ai jamais eu besoin d'aller voir ailleur

I recently discovered the amazing app by this company that offers a side cart option for my website and I couldn't be happier with it! This app has truly revolutionized my online store and has significantly improved my customer's shopping experience. First and foremost, the installation process was a breeze. The instructions were easy to follow and I was able to set up the side cart in just a few minutes. The app seamlessly integrates with my website and looks sleek and professional. The side cart itself is incredibly helpful for my customers. It allows them to easily view and manage their items without having to constantly go back and forth between pages. This has not only saved my customers time but has also increased my sales as they are able to add more items to their cart without any hassle. Overall, I highly recommend this company and their side cart app to anyone looking to enhance their website's functionality. It's user-friendly, customizable, and the customer service is top-notch. Thank you for providing such an excellent app! Five stars all the way!

Absolutly love Upcart, so easy to use! The support is also great, even at 5 am in the morning they will help you! My businesses generated so much more revenue just with upcart

This app increased my Conversion and AOV quickly. The app is very easy to use and it haves so many features that's it's almost guaranteed that you will experience the same results that I did. Their support is fast as well and help with literally anything. I wanted to add something below the add to cart and Aina helped me fix that quickly. Thanks for such a great app!

I was very confused when I start using this app then I reached out to the customer service team for further help Patti was one of the customer service team member she was amazing Teach me every thing step by step even send me video how to fix thing in app highly recommend this app

Brandon was so incredibly helpful and helped me problem solve with intense detail until we figured out the problem!