Reviews: UpCart—Cart Drawer Cart Upsell

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating

4.8

5

377
4

10
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2
2

2
1

18

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Concept Clothing

Feb 19, 2025 on Shopify

Perfect customer service by Hailey

Sameo

Feb 19, 2025 on Shopify

Best cart app, makes it easy to increase the AOV, and offers a wide range of customization options. Great support

CLESHY

Feb 17, 2025 on Shopify

Hailey the team are brilliant super supportive and ready to help. I was having an issue with my cart draw. They were support detailed with their investigation and resolved my issue. This happened just before a new product launch too so they saved me going back to the client with disappointing news we would have to delay. 5-stars!!!

CleanShield

Feb 17, 2025 on Shopify

PURPLE ROSE SUPPLY®

Feb 17, 2025 on Shopify

Amazing support team! Their AI support bot is probably the best I've seen on a shopify app. Needed a little more support outside of the bot's capabilities and a support agent named Jacinda helped me work everything out flawlessly. Highly recommend this app

Wello

Feb 16, 2025 on Shopify

I always recommend this app to fellow biz owners because it's the go to cart customization app I've used that delivers great support and results. Michelle has been very helpful in gathering helpful resources and also sometimes give good suggestions that our business could use. Definitely recommend!

3KMarble

Feb 13, 2025 on Shopify

A very successful application, thank you! It was also compatible with my theme.

Esszett Luxury

Feb 10, 2025 on Shopify

Zahir the Label

Feb 01, 2025 on Shopify

This app stood out to me because it had a mark "built for shopify". Truly everything works perfect and the service? top notch. John was very quick to help me out with the few additions I wanted to add to my cart. 10/10 Recommend!

Wilin 9

Jan 31, 2025 on Shopify

Great app.

Starcase

Jan 28, 2025 on Shopify

ty haylie

Leela Paris

Jan 27, 2025 on Shopify

Great help from the live chat

Rua London

Jan 27, 2025 on Shopify

Aina was very helpful. Im very happy with the help I got!

The Heartbeat Brand

Jan 26, 2025 on Shopify

love it and haily was awesome!

Gameday Legends Australia

Jan 24, 2025 on Shopify

Patti has amazing customer service, thank you.

LoveLash

Jan 22, 2025 on Shopify

super fast and clear help, never had such a quick customer service experience! thank you so much! best app ever for shopify!

1775 Coffee

Jan 21, 2025 on Shopify

great service, thanks guys

Kurvenjunkie

Jan 19, 2025 on Shopify

The support is excellent and very quick. The app is easy to understand and set up, and I’m looking forward to hopefully increasing my revenue with it soon.

Dunnes

Jan 16, 2025 on Shopify

Lillian is very quick and efficient! She replied with a video to make it simple and clear! Thank you so much!

Timeloop Visionz

Jan 16, 2025 on Shopify

Amazing service, helped with everything quickly and efficiently. Best customer service!