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Upcart—Cart Drawer Cart Upsell logo

Customer reviews: Upcart—Cart Drawer Cart Upsell

Develop by Shopify

UpCart is a Shopify app designed to enhance cart functionality and boost conversions. This review covers its features, pros, cons, and real user feedback to help merchants decide if it’s the right fit for their store.

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Reviews (661)

Overall rating
4.7

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

  • Exceptional customer support, often described as prompt and helpful.
  • Effectively increases conversion rates and average order value (AOV).
  • Easy to integrate and customize with existing Shopify themes.
  • Provides a wide range of upsell features and functionalities.
  • User-friendly interface and ease of setup.

Common Concerns

  • Issues with pricing model, including unexpected "usage fees".
  • Some technical bugs, such as synchronization issues and app freezing.
  • Customer support occasionally perceived as slow or unsatisfactory.
  • Leftover code on websites after uninstallation.
  • Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Natulim PT

Nov 13, 2025  on Shopify

Amazing service

Curly'N'Covered

Nov 12, 2025  on Shopify

Amazing support. I had problems to find the correct fields in the Dashboard. Michelle helped me very quickly. I really recommend Upcart.

Forty-Six Ten Apparel Co.

Nov 11, 2025  on Shopify

Mijn leren tassen

Nov 10, 2025  on Shopify

Very good explanation and I got helped very well!

Tribeca Noir

Nov 07, 2025  on Shopify

Great app and great customer service. Infinitely customizable and easy to use. Highly recommended.

Vitday

Nov 07, 2025  on Shopify

Shirley Jane

Nov 06, 2025  on Shopify

Quick, easy responses!

Lioriana

Nov 05, 2025  on Shopify

Jeswin provided excellent support, very responsive, patient, and thorough in troubleshooting my issue. He took the time to explain every step clearly and made sure I understood the setup process. Even though the issue turned out to be on my end, his guidance helped me find the right solution quickly. Great customer service experience!

Melanth

Nov 03, 2025  on Shopify

That's the best support representative I been talking to. Everything went so smooth and my Cart Drawer is awesome now. Thank you Laura :)

Bullseye Sneaker Boutique

Oct 29, 2025  on Shopify

Great features and experiences. Support team goes above and beyond!

Mingle

Oct 28, 2025  on Shopify

Occulto

Oct 27, 2025  on Shopify

Great app. I love that I can add custom code and CSS wherever I want.

Nora Zurich

Oct 26, 2025  on Shopify

YOUAREJUST

Oct 23, 2025  on Shopify

great service

Opulent Vogue

Oct 21, 2025  on Shopify

Cherish - Co.

Oct 21, 2025  on Shopify

I had some questions due to my ATC, but they helped me very quick and even did some overdelivery, very happy! Happy customer!

B.L

Oct 17, 2025  on Shopify

The team was super helpful! Laura helped me fix my cart issue so quickly really appreciate her support, everything’s working perfectly now!

Smartvac

Oct 08, 2025  on Shopify

Very good service helped me with exactly what I needed

ModernFoyer

Oct 06, 2025  on Shopify

App muito bom atendimento tambem Excelente

ZoaZen

Oct 03, 2025  on Shopify

Alles super!

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