Lisa was amazing. Quick to help out. Gave me trail to test out features so I know if it meets my business needs.

Cole was very helpful and was able to bespoke our plan to our current needs. We have seen our customer's love this app and we look forward to growing alongside this app. Thanks again Cole!

Andrea is so Amazing , very knowledgeable . she is really making me LOVE Smile io , i appreciate all the support , i cant wait to see what this app is going to do for my store . thank you for making it so easy to use

Smile has integrated really nicely with our website and it has been a pretty seamless set up. When required, the support team answered clearly and took the time to ensure that I had all I needed.

Thanks to Smile, we've been able to implement a solid customer loyalty program. The app is stable, reliable, and easy to use, and the customer service is exceptional. Jade helped us a lot with setting up the app.

A Free Plan Gem with Stellar Support! Smile.io has been an absolute lifesaver for my store, even on the free version! It's incredible how much functionality is packed in, allowing me to start building a loyalty program without any upfront costs. But what truly sets Smile.io apart is their exceptional customer service. I recently ran into a tricky issue, and Angie from the support team was an absolute star. She was quick, incredibly helpful, and patiently walked me through the steps to resolve everything. It's rare to find such dedicated support, especially when you're on a free plan. Highly recommend Smile.io for any store looking to boost loyalty, and a huge shout-out to Angie for being so amazing!

The app doesn't feature all the tools we need to start our loyalty program, but the support was really helpful and fast in resolving our problems.

The support we have received from Smile has been outstanding! Any little issue we have come across or question we have has been dealt with in a kind and efficient manner. Shoutout to Shelby & Erin for the awesome help we received recently!

Great app - so many different ways to reward customers and easy to set up. Amazing customer support!!

Review is for Jade's service, not the app yet, as I do not yet have enough experience with it to leave a review. I didn't realize we could now integrate the app into our In store POS, which was my (and my customer's biggest frustration) about the app and why I have not yet upgraded to a paid version. I appreciate Jade sending clear instructions on how to integrate this. Time will tell with how well it works in store!

A great app at a reasonable price point. It was easy to set up and customer service is truly the best I've ever experienced. Incredibly helpful and seems to be available night and day. Amazing!

Excellent customer service—fast, friendly, and always helpful. The loyalty points system is incredibly easy to set up and manage. Highly recommend for anyone looking to boost customer engagement!

The setup was incredibly easy. I was able to implement several features that my customers had requested in a short amount of time. Ezra was also fantastic to work with whenever I needed extra assistance. Thank you so much!

Smile has been great to work with and my customers love the loyalty rewards program. Highly recommend this app.

Amazing customer service from Hannah. Smile works WITH small business - not against which is amazing these days. Appreciate all you guys do!

Cole was so helpful as we had to reset our system due to an update with our loyalty program. He walked me through every step of the way and assisted, which we appreciate as busy small business owners.

Had an issue during setup importing points. Karen, Angie and the service team responded very quickly and helped get it sorted. Thanks!

We've been a Smile and Shopify user for several years. Recently ran into some syncing issues and after working with several support agents, we were connected to Angie. She was kind, patient & responsive and was finally able to resolve the issue for us. Angie gets 5 stars.

I've been using Smile for 9 years. Support is very helpful and easy to contact when needed. Thanks, Erin!

Just getting started with the app in my shop, so far so good. Appreciate a starter level for smaller, small businesses. Leaving a 5-star rating for Shelby a live chat representative. They assistance me with some questions I had before even signing up for the service, and followed up with me a few days later to see how everything was going. It took me a while to reply and then they followed up AGAIN, to make sure things were good. Really appreciated them taking the time to follow up and making sure I was in a good place with the app.