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Smile: Loyalty Rewards Program logo

Smile: Loyalty Rewards Program

Develop by Shopify

$49-$999

/ Month
  • Built for Shopify
  • Free plan available
  • Verified
  • Loyalty program - points, rewards, referrals, & VIP

    App integrations
    Multi-language support
    Coupons and discounts
    Vip tiers
    Membership perks
    Referral programs
    Engagement nudges
    Customizable rewards
    Guest shopper points

    About Smile: Loyalty Rewards Program

    Launched Dec 01, 2014

    Categories

    Built by Shopify

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    (27 Reviews)
    • Sponsored

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    Introduction Video

    Description

    Launch a loyalty program in minutes — with points, rewards, VIP tiers, referrals and more.

    Smile makes it easy to create a fully branded loyalty program that keeps customers coming back. Reward purchases with points, offer exclusive VIP perks, and thank your biggest fans for sharing with friends. Run engaging promotions like 2x points weekends and special VIP pricing to drive conversions, amplified across every channel with Klaviyo. Powerful analytics give you clarity, confidence, and benchmarks against top brands. Join thousands of Shopify merchants growing with Smile today!

    Smile makes it easy to create a fully branded loyalty program that keeps customers coming back. Reward purchases with points, offer exclusive VIP perks, and thank your biggest fans for sharing with friends. Run engaging promotions like 2x points weekends and special VIP pricing to drive conversions, amplified across every channel with Klaviyo. Powerful analytics give you clarity, confidence, and benchmarks against top brands. Join thousands of Shopify merchants growing with Smile today! more
    • Create a powerful loyalty program in minutes — points, VIP, referrals & more
    • Customize every detail to match your brand's look and feel
    • Embed loyalty on product pages, at checkout, with a modern loyalty page
    • Loyalty Hub: Offer the ultimate home for rewards inside customer accounts
    • Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love

    Tutorial Video

    Related Video

    Pros

    • No coding required for setup
    • Easy integration with various apps
    • Highly customizable to match brand aesthetics
    • Supports multiple languages
    • Offers various types of rewards and programs
    • Comprehensive support from a responsive team
    • Positive feedback on customer service and support
    • Effective at boosting sales and brand loyalty
    • Good documentation available
    • Free plan available that works well for some users

    Cons

    • High cost for small businesses
    • Some features locked behind higher-tier plans
    • Issues with translating certain elements fully
    • Complaints about slow response time for support
    • No live chat support for quick assistance
    • Difficulty in setup for some users
    • Not available for Shopify's Starter Pack users

    Top Helpful Reviews

    QualDerm Partners

    Oct 24, 2025  on Shopify

    Lisa was incredibly helpful with setting up the account. Not only did she assist, but she went above and beyond, offering documentation for my staff. Great job Smile.io and Lisa! Side note - Lisa is going to mention this to the developers but offering a point multiplier for birthday rewards would be fabulous

    The Paw Haven

    Oct 23, 2025  on Shopify

    I had an amazing experience working with Lisa from Smile.io. She was incredibly knowledgeable, patient, and went above and beyond to make sure all my questions were answered. She not only helped me understand the platform clearly but also walked me through the setup step by step with genuine care and professionalism. Her support made the entire process smooth and stress-free. Truly outstanding service — Lisa is a wonderful representative of Smile.io!

    Factory Direct Hobbies

    Oct 21, 2025  on Shopify

    The team at Smile is amazing to work with. We encountered an issue we couldn't resolve so we reached out looking for a solution. They fixed it quickly. Was amazed at how quickly they resolved it!

    Smileat | Loja Online de Alimentaçao Infantil Biológica

    Oct 21, 2025  on Shopify

    Joana, me ha aclarado todas mis dudas de manera rápida y efectiva, además logro solucionar una incidencia en tiempo record ¡Excelente servicio!

    Gymwearmovement

    Oct 21, 2025  on Shopify

    Joana had been a great help and provided me the assistance that I needed at the most crucial time. She's simply amazing!

    TheAEuniversity

    Oct 20, 2025  on Shopify

    Super Amazing App! Customer service is GREAT! Lynn is a true blessing with helping me solve a minor issue that I was having. She walked me through how to fix it super easily.

    Crafty Planning Shop

    Oct 18, 2025  on Shopify

    I have recently switched to this app from another popular app that bumped the prices up out of my price range. The install was all very simple and easy to follow even for a beginner like me. I came into an issue today where the rewards app wouldn't load on my site. I tried everything on Google but nothing worked and I'm useless with coding. I reached out to their support but thought being a weekend I would be left until Monday with no help but I was wrong. Right away I had a message from Joana and the problem was fixed really quickly and Joana was a pleasure to work with. Really impressed by this experience especially as I only have the free version of the app. Highly recommend.

    NAMAI

    Oct 15, 2025  on Shopify

    Some of the best customer service around - so fast, helpful and goes above and beyond what you would expect. I love Smile just for this type of service - as well as their best in class approach to Loyalty - and will continue to recommend to everyone!

    The Leprosy Mission Shop

    Oct 14, 2025  on Shopify

    Lynn, Shelby, Joanna and Andrea all are great in providing prompt support so far. They are understanding and considerate and we looking forward to having success with Smile. So far so good. Thank you.

    Nolaskinsentials

    Oct 13, 2025  on Shopify

    We've had smile for about 7 years, and we were grandfathered into our plan. Last year we reached out for help and the rep advised us to upgrade to get a specific feature, we did.. but we realize the landing page was not actually functional. We downgraded that same cycle, Once we downgraded I saw that our VIP and many features that we were grandfathered into were gone and they wont let us have it back. After 7 years im so disappointed in their service.

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