Smile: Loyalty Program Rewards

Develop by Shopify

$15-$199

/ Month

Built for Shopify

Free plan available

Verified

Loyalty program - points, rewards, referrals, & VIP

App integrations

Multi-language support

Coupons and discounts

Vip tiers

Membership perks

Referral programs

Engagement nudges

Customizable rewards

Guest shopper points

About Smile: Loyalty Program Rewards

Launched Dec 01, 2014

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Launch a loyalty program in minutes — with points, rewards, VIP tiers, referrals and more.

Smile makes it easy to create a fully branded loyalty program that keeps customers coming back. Reward purchases with points, offer exclusive VIP perks, and thank your biggest fans for sharing with friends. Run engaging promotions like 2x points weekends and special VIP pricing to drive conversions, amplified across every channel with Klaviyo. Powerful analytics give you clarity, confidence, and benchmarks against top brands. Join thousands of Shopify merchants growing with Smile today!

Create a powerful loyalty program in minutes — points, VIP, referrals & more
Customize every detail to match your brand's look and feel
Embed loyalty on product pages, at checkout, with a modern loyalty page
Loyalty Hub: Offer the ultimate home for rewards inside customer accounts
Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love

Tutorial Video

Pros

No coding required for setup
Easy integration with various apps
Highly customizable to match brand aesthetics
Supports multiple languages
Offers various types of rewards and programs
Comprehensive support from a responsive team
Positive feedback on customer service and support
Effective at boosting sales and brand loyalty
Good documentation available
Free plan available that works well for some users

Cons

High cost for small businesses
Some features locked behind higher-tier plans
Issues with translating certain elements fully
Complaints about slow response time for support
No live chat support for quick assistance
Difficulty in setup for some users
Not available for Shopify's Starter Pack users

Top Helpful Reviews

The Rag Company Europe

Jan 30, 2026 on Shopify

Service is excellent. They were very helpful and made it perfect to set up the app. It is very easy to customize and if you dont understand anything the live chat is very quick!

The Beachwaver Co.

Jan 29, 2026 on Shopify

Lynn was so helpful and thorough with helping me with questions to build really fun reward incentives!

Willow Wild

Jan 29, 2026 on Shopify

Smile has been great for us! We've been using the app for over a year now (maybe longer?) and I think it's important to support them! Honestly, the features you get for a minimal cost are great and our customers love the features they get! It's very flexible and allows you to setup a variety of plans that your customers will very much love! One more thing - their support has been great for us! They're quick to respond to their chat box and do follow up with requests quickly. These guys are great!

Rustic Strength

Jan 28, 2026 on Shopify

Shelby was very helpful and patient. The issue I was having was not Smile.io's, but a different conflict. They were able to help me trouble-shoot and eliminate Smile.io as the culprit. We have had a great experience with this reward program and customers also find it pretty easy to understand and use.

YUNASENCE

Jan 28, 2026 on Shopify

Awesome customer service. I spent hours trying to figure out where discount code that my customer used came from. In the end I gave up and contacted support. My issue was resolved withing minutes.

Stitch Katonah

Jan 27, 2026 on Shopify

Andrea was great! She was able to target what the issue was and provide me with step-by-step instructions! The issue was resolved via email in less than 10 minutes.

Confetti Boutique

Jan 23, 2026 on Shopify

The Smile team is excellent to work with! They accommodated my small businesses needs which I really appreciate. The program is easy to set up and my customers absolutely love it! Works well between my online store and Shopify POS in store. Makes the process seamless and easy for customers to use. I highly recommend Smile!

Blue Banana Brand

Jan 21, 2026 on Shopify

We are migrating from another platform and so far we're delighted with the change. I think the onboarding process still has room to improve but the assistance and overall features of Smile make the change totally worthy.

Saniderm Tattoo Aftercare

Jan 20, 2026 on Shopify

The wait time was a bit long but once connected they were fast and efficient at helping me solve my issue! They were also kind and welcoming and extremely professional.

Saniderm Tattoo Aftercare

Jan 15, 2026 on Shopify

The wait time was long (over an hour) but once connected they were fast and efficient at helping me solve my issue! They were also kind and welcoming.

View all reviews

Smile: Loyalty Program Rewards

About Smile: Loyalty Program Rewards

Built by Shopify

Related Categories

Zotabox Contact Form Builder

Introduction Video

Description

Launch a loyalty program in minutes — with points, rewards, VIP tiers, referrals and more.

Tutorial Video

Related Video

Pros

Cons

Top Helpful Reviews

The Rag Company Europe

The Beachwaver Co.

Willow Wild

Rustic Strength

YUNASENCE

Stitch Katonah

Confetti Boutique

Blue Banana Brand

Saniderm Tattoo Aftercare

Saniderm Tattoo Aftercare

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