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Customer reviews: SB Simple Bundles & Kits

Reviews (571)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

KHAIZEN

Jul 09, 2024  on Shopify

100% recommend this app for pairing your single unit products into bundles! Very good customer service, which replies in less than an hour. Thank for making our store easier to manage

Hilde and Phil

Jul 05, 2024  on Shopify

Simple Bundles is super intuitive and easy to use. I reached out with a few questions and received immediate support. 10/10 would recommend.

Sketchy Pet

Jul 03, 2024  on Shopify

I tried so many apps to create the bundles for my website, and this one made everything so simple! The customization is great - adapts very easily to any store visuals (and the team is very helpful in making it look as good as possible). I had a couple of issues with setting up my bundles (I was making a mistake on my end), and the support team was very patient with me. Recommend 100%!

Soule Socks

Jul 02, 2024  on Shopify

Simple Bundles and kits was a game-changer for our company. While other apps either don’t offer any kind of free plan, or don’t offer infinite bundles on a free plan, Simple Bundles allowed us as a self-funded side business, the chance to increase our average order value, and it has been really effective. Simple bundles and kits is aesthetically pleasing, clean, and easy to use. They also have clearly invested in a great customer support team - shout out to Shadia, who has never taken longer than 30m to answer a question of mine effectively.

Better Sunday

Jun 30, 2024  on Shopify

This app is really great at helping to build bundles and mix and match bundles with infinite options. Great customer service!

Proctorski.com

Jun 30, 2024  on Shopify

I am old and not that good with cresting internet product bundles. The staff here have always helped me work though any issues. I wish there wer more videos at the start.

Paws by the Valley

Jun 26, 2024  on Shopify

Customer support is great. The set up of the bundles is not very easy but with the tutorials and customer support it can be fixed. Be prepared to pay a monthly membership fee as only few bundles can use the free plan. I’m happy with the features and it does the job for me.

Bamboa

Apr 30, 2024  on Shopify

Great App. Solves our backend inventory issues. The user interface makes sense. Customer support is excellent, they respond within a few hours if not less.

Angler's Choice

Apr 17, 2024  on Shopify

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products. Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous. 100% DO NOT recommend. Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Shonen Society

Apr 13, 2024  on Shopify

Great bundle app! Only issue is we uninstalled it and was still charged for the upcoming month, may just be a mistake. We have contacted support. Other than that, highly recommend the app! Works so well :)

Chester & Co.

Apr 12, 2024  on Shopify

It’s only been one day, but set up was pretty easy and support was very responsive in helping get set up.

goodfood2u

Apr 12, 2024  on Shopify

A great app for doing bundles! We tried a lot of different apps and I found the UI, functionality and support the best with the Simple Bundles & Kit team. If you're looking to do fixed price bundles we synced inventory this is the app for you.

Butcher Baker Grocer

Apr 08, 2024  on Shopify

This app has been excellent for simplifying our fulfilment process when it comes to bundles. Our model has some complexity, drop-shipping across several suppliers in a single bundle, but the service and technical teams have been really proactive and supportive in helping us get the ideal configuration that works with our theme and our model. Highly recommend!

SWATI Cosmetics

Apr 05, 2024  on Shopify

Implemented the new Shopify bundles API really well, Only app that have solved infinite variant options really well and in the best possible way.

Aura Maya

Apr 05, 2024  on Shopify

It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!

Fins and Foam Freediving

Apr 04, 2024  on Shopify

Simple Bundles is the best bundles app I have tried (and I think I tried them all). In particular, it is way better than Shopify's own recently released Bundles app, which is buggy and (perhaps deliberately) lacks key functionality. The best bundle type that Simple Bundles allows you to make is the "Infinite Options" bundle. This is what it sounds like - no restrictions on the number of variants, the number of products, etc. What a blessing for shops that want to build complex bundles for their customers. It also works seamlessly with Product Options apps (like Easify), so customers can enter custom info like their measurements, and Simple Bundles keeps this information for you (unlike Shopify's Bundles app, which loses it). Thankyou Simple Bundles!

All Fresh Seafood

Apr 03, 2024  on Shopify

All I can say is WOW! Been looking for a company to solve an ongoing issue for more than 2 years and voila!. Cherry and David from Simple Bundles were very patient and informative with me and figured out a solution.I'm now off to the races. Thank you Simple Bundles!

Barbell Standard

Apr 02, 2024  on Shopify

In a world of unkept promises and unhelpful support, Simple Bundles & Kits stands out for OVER delivering on what they say the app can do and providing TOP NOTCH support. Simple Bundles is a new staple in our long-term operations toolkit.

Angler's Choice

Mar 28, 2024  on Shopify

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products. Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous. 100% DO NOT recommend.

Steal Street

Mar 27, 2024  on Shopify

Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!

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