Taranker.Com Logo
Simple Bundles & Free Gift logo

Customer reviews: Simple Bundles & Free Gift

Develop by Shopify

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (622)

Overall rating
4.8

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Louder Than Liftoff

Sep 23, 2024  on Shopify

Let me start off by saying the support from the Simple Bundles team has been excellent. They respond very quickly with detailed answers. I’ve flirted with using this app with another store in the past but it was never the right fit for what I needed to do. However, I think I’ve found a good application for it. It’s well suited for when you want to present the user with what looks like multiple options for a product, but in reality is multiple items on the back end that need to map to accounting and inventory integrations. For this it’s quite perfect. The customer experience on the product page is fully native to the theme. All the bundling happens in the cart/checkout and is transparent to the user. My only suggestion for improvement would be to improve the bundle setup process so that multiple variants can be configured in bulk. For instance if I know that I want up have Items A and B be children of all bundle variants then it would be nice to be able to do that in one selection as opposed to 50.

Réserve Locale

Sep 23, 2024  on Shopify

This app is perfect. I've tried MANY bundles apps, and this was the only one that was simple to use yet, very complete! Selling bundles on our shop is a game changer, and they made it very simple to use.

Ancestral Cosmetics

Sep 22, 2024  on Shopify

Great app, simple to use and with powerful options other bundle apps don’t have. Support is world class - they are there 24/7 and always ready to help customize or fix issues.

Hanzel Und Gretyl

Sep 20, 2024  on Shopify

I've wanted to bundle my products for a while and when I discovered the Simple Bundles & Kits App I was beyond excited to get started. Set up is fairly simple. The video tutorials are extremely helpful and any questions or problems I had were answered and resolved very quickly with helpful support staff. Definitely an app worth getting!

FEMDAY

Sep 18, 2024  on Shopify

Wir nutzen die App seit einigen Wochen und sind grundsätzlich sehr zufrieden. Hier und da hängen wir noch manchmal bei Anpassungen oder Themen die neu für uns sind, die Hilfe des supports ist hier jedoch 5 Sterne plus, in sehr kurzer Zeit, manchmal nur ein paar Minuten erhält man qualifizierte Antworten. Daher in jedem Fall eine Empfehlung von uns für diese App

fooody4u

Sep 15, 2024  on Shopify

We tried a lot of bundle apps and this is the first one that worked for our needs. The technical support we have received was very competent. Thank you, Simple Bundles & Kits!

Jarvsky

Sep 13, 2024  on Shopify

Good tool to build bundles. The free version is great to understand how it works and test before deciding a monthly paid plan. Support was quick to respond.

Juthan Chocolate

Sep 12, 2024  on Shopify

The app is five stars because it is very powerful and straightforward to use. I did have to involve the support team to work around an issue I was experiencing with the theme I am using. I notified the team, and they sorted me out within a day. All is working as expected. All up five stars for the app and the support received from this team.

Davin & Adley

Sep 12, 2024  on Shopify

The best bundle app we have found, super easy to use and most importantly makes sense on the fulfillment side. Inventory is tracked correctly. Highly recommend and customer service very helpful!

VIOLETTE_FR

Sep 09, 2024  on Shopify

Technical support is very competent and helped us solve a problem linked to our custom implementation in the theme. The app offers a great deal of flexibility - there's nothing better on the market!

Viridian Candle Co.

Sep 05, 2024  on Shopify

App is relatively straightforward to use. The support team were responsive and helped with some customisation. Orlando and Mateo were a pleasure to work with.

Chief Nutrition

Aug 31, 2024  on Shopify

Great app, great service, highly recommended. We particularly like how this app enables us to split out bundle orders into individual line items which makes it easier for our warehouse

Bambinosandbeyond

Aug 30, 2024  on Shopify

Brilliant! This has helped me manage stock so much better! Once the bundles are made with various sku’s it will do the sale minus each individual sku rather than marking each one less in stock. Way better to manage inventory and not oversell certain lines. Brilliant customer service also!

LATHER

Aug 28, 2024  on Shopify

We were looking for an app that allows for our customers to build their own bundles. Almost every other app was way too costly or didn't offer the solution we needed. I downloaded this app and reached out to support to help me set up the logic correctly (considering I've never used this app before and didn't want to set it up wrong) and they we're fast, detailed, and checked in with me multiple times to ensure everything was working properly. Thank you Freshly Commerce team for this gem of an app and superb service!

Sashi

Aug 28, 2024  on Shopify

I had an issue that I couldn’t resolve for several days, so I contacted the support team. They responded quickly with effective solutions. Shadia and later Mateo were outstanding in guiding me through the steps and explaining the process clearly 10/10 for customer service and effort!

Solotech

Aug 28, 2024  on Shopify

The app works well and makes bundling very simple. With simplicity come some basic limitations (this is inevitable), but I can't think of a better product if one is looking for a scalable, simple, and reliable soft-bundling solution.

Performance Audio

Aug 26, 2024  on Shopify

So far so good, great support and seems to be stable. A few more features are needed for flexibility but a very large improvement over Shopify's bundle app. Thanks!

Parrot Treats

Aug 22, 2024  on Shopify

when I had a use case that was not accounted for, they modified the app and my setup to help me. Excellent service.

NBT Clothing

Aug 21, 2024  on Shopify

Easy to set up and use! CS is quick to respond and help in case of issues. After searching and testing many bundle app options this was the best. Looking forward to improved variant options i.e. being able to see the color options per product. Also hope in the future there is an integration with Tapcart so we can offer bundles on our app.

Revivair

Aug 20, 2024  on Shopify

The staff are so helpful, I had an inquiry and Rosamie created a step by step video on how to resolve my issue. I got help very quickly, and Rosamie was so friendly and thorough. I couldn't recommend this app enough! The service makes using this app a so much more pleasant experience. Thank you!

Scroll to Top