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Customer reviews: SB Simple Bundles & Kits

Reviews (544)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Juthan Chocolate

Sep 12, 2024  on Shopify

The app is five stars because it is very powerful and straightforward to use. I did have to involve the support team to work around an issue I was experiencing with the theme I am using. I notified the team, and they sorted me out within a day. All is working as expected. All up five stars for the app and the support received from this team.

Davin & Adley

Sep 12, 2024  on Shopify

The best bundle app we have found, super easy to use and most importantly makes sense on the fulfillment side. Inventory is tracked correctly. Highly recommend and customer service very helpful!

VIOLETTE_FR

Sep 09, 2024  on Shopify

Technical support is very competent and helped us solve a problem linked to our custom implementation in the theme. The app offers a great deal of flexibility - there's nothing better on the market!

Viridian Candle Co.

Sep 05, 2024  on Shopify

App is relatively straightforward to use. The support team were responsive and helped with some customisation. Orlando and Mateo were a pleasure to work with.

Chief Nutrition

Aug 31, 2024  on Shopify

Great app, great service, highly recommended. We particularly like how this app enables us to split out bundle orders into individual line items which makes it easier for our warehouse

Bambinosandbeyond

Aug 30, 2024  on Shopify

Brilliant! This has helped me manage stock so much better! Once the bundles are made with various sku’s it will do the sale minus each individual sku rather than marking each one less in stock. Way better to manage inventory and not oversell certain lines. Brilliant customer service also!

LATHER

Aug 28, 2024  on Shopify

We were looking for an app that allows for our customers to build their own bundles. Almost every other app was way too costly or didn't offer the solution we needed. I downloaded this app and reached out to support to help me set up the logic correctly (considering I've never used this app before and didn't want to set it up wrong) and they we're fast, detailed, and checked in with me multiple times to ensure everything was working properly. Thank you Freshly Commerce team for this gem of an app and superb service!

Sashi

Aug 28, 2024  on Shopify

I had an issue that I couldn’t resolve for several days, so I contacted the support team. They responded quickly with effective solutions. Shadia and later Mateo were outstanding in guiding me through the steps and explaining the process clearly 10/10 for customer service and effort!

Solotech

Aug 28, 2024  on Shopify

The app works well and makes bundling very simple. With simplicity come some basic limitations (this is inevitable), but I can't think of a better product if one is looking for a scalable, simple, and reliable soft-bundling solution.

Performance Audio

Aug 26, 2024  on Shopify

So far so good, great support and seems to be stable. A few more features are needed for flexibility but a very large improvement over Shopify's bundle app. Thanks!

Parrot Treats

Aug 22, 2024  on Shopify

when I had a use case that was not accounted for, they modified the app and my setup to help me. Excellent service.

NBT Clothing

Aug 21, 2024  on Shopify

Easy to set up and use! CS is quick to respond and help in case of issues. After searching and testing many bundle app options this was the best. Looking forward to improved variant options i.e. being able to see the color options per product. Also hope in the future there is an integration with Tapcart so we can offer bundles on our app.

Revivair

Aug 20, 2024  on Shopify

The staff are so helpful, I had an inquiry and Rosamie created a step by step video on how to resolve my issue. I got help very quickly, and Rosamie was so friendly and thorough. I couldn't recommend this app enough! The service makes using this app a so much more pleasant experience. Thank you!

Mulac Cosmetics

Aug 20, 2024  on Shopify

This app is very user friendly and easy to install, it allowed us to enable different promotions in a short time. The only reason we're giving 4/5 stars is that there's no sales report that can be downloaded so we had to ask the support team (Cherry) that kindly sent us the custom report we wanted and confirmed they're working to implement this feature.

SolarClearout.com

Aug 15, 2024  on Shopify

The app is easy to use, and the support team is always quick to respond and genuinely helpful. They've made the process of building bundles smooth and stress-free. We highly recommend this app

Canvas Store

Aug 15, 2024  on Shopify

Tried a lot of bundle apps and this was the first one I found that worked exactly for our needs. We needed a way to let the customer checkout with a single bundle, but manage the components of the bundle individually within Shopify (ie. route to different fulfillment centers). This is the most clean, transparent way to do that that we could find! Works great!

SafariSA

Aug 15, 2024  on Shopify

Overall, this seems like one of the better apps for bundles. Bulk uploads, syncs inventory, easy to create, can attach to existing variants, works nicely within the existing theme flow, good documentation, and responsive support team. The only downside I found was the price-point for Shopify Advanced plans. If that's not an issue for you, I'd recommend.

Lars Haircare

Aug 14, 2024  on Shopify

Simple to use and integrate into my Shopify store. I had some issues with setting up the infinite bundle, but the team was quick to respond and help me fix the issue. Being able to offer a mix-and-match feature in bundles is amazing, and there's no limit to the number of varieties you can add, unlike other apps.

ebebek-test-magaza

Aug 13, 2024  on Shopify

A flawlessly functioning app backed by an incredible team! It resolved our bundle issues that no other app could. I've tried several apps on Shopify, but this one has given me the most satisfaction. Thank you, Simple Bundle & Kits!

BoozeBud

Aug 12, 2024  on Shopify

Easy to set up and manage bundles. We have 2 warehouses and the logic for available stock is brilliant so bundles always ship from a single warehouse. The updates in v2.0 are welcome as single price bundles now report correct margin.

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