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Customer reviews: SB Simple Bundles & Kits

Reviews (544)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Beeline

Dec 02, 2024  on Shopify

We used Simple Bundles and Kits for our Black Friday campaign this year. It was perfect for what we needed and we received excellent support from the Simple Bundles and Kits team when we had questions. Thanks so much to Camila and David for your kind support!

Smoky Mountain Beard Co.

Dec 01, 2024  on Shopify

The app works smoothly. It really helps us with our bundle products. We can easily track the inventories of the products included in our bundle. Such a great help!

Les Laines Biscotte Yarns

Dec 01, 2024  on Shopify

This app is the best! We communicated with support several times regarding a special need, and they customized our theme to help us achieve our goal. Their service is amazing and their help will have a huge positive impact on our business!

Hella Cocktail Co.

Nov 26, 2024  on Shopify

We leveraged them to create build-your-own cocktail kits using our Bitters and Mixers and our experience has been great! The software has served all of our needs — the building process is super easy and seamless and the functionality works great! Their customer service is fantastic — if you have any questions or issues, they'll always willing to help troubleshoot.

Briarwick

Nov 24, 2024  on Shopify

This apps functionality is exactly what we needed to create bundles while taking the items out of inventory individually - which is incredibly helpful for our shipping team. The support team is fast and knowledgable, any question I had was answered within an hour or two.

Shoresh Shuk

Nov 21, 2024  on Shopify

I'm not kidding when I say I contact the app's support team once a week. They are so responsive and kind and knowledgeable. This app is very powerful and does everything we need it to.

By Pariah

Nov 20, 2024  on Shopify

Customer support are very attentive and supportive all responses are made within 24hours. We use the simple bundle feature and it is good they have API connection with Google + META. Unfortunately the Infinite bundles didn't serve us as they don't track via the lowest inventory only the highest.

Lunali Nail Supply

Nov 19, 2024  on Shopify

If you sell the same product in bundles or cases like me, this make it extremely simple to keep track of your inventory. I love it. Its also perfect to push other type of sales.

Lane's BBQ

Nov 19, 2024  on Shopify

This app has been amazing! It solved several of the problems we were experiencing with bundles within Shopify. We reached out to support a couple of times to make a few tweaks to our packing slip and layout and let me say their support team is top-notch! Some of the best customer service I have experienced. I highly recommend this app and company.

Noble Otter

Nov 17, 2024  on Shopify

excellent customer service. I needed some adjustments made to bring it on brand to our website out and they quickly helped get it taken care of.

FireFighterBag.com

Nov 15, 2024  on Shopify

Simple Bundles & Kits has been a game-changer for our store! The app is incredibly easy to use and does exactly what it promises. It has made bundling products a breeze and has saved us so much time. But what impressed us the most was the customer support. We had some questions, and the response time was lightning fast. Not only did they reply quickly, but they also provided a solution just as swiftly. Highly recommended!

TheLittleMilkBar

Nov 12, 2024  on Shopify

Love this app! Tried to use the Shopify Bundle Tool & it was unable to add all my variants! I was able to easily add multiple products with a wide range of variants to this app. It was easy to set up & they are quick to respond if you need help.

SIM.AROMAS

Nov 11, 2024  on Shopify

So far so good, easy to use and set up, had a little technical issue, or more so me not understanding and the team were available over the weekend to help me out and it's all up and running now. Easier of the bundle apps I've used in the past.

Balter Brewing Company

Nov 10, 2024  on Shopify

Super easy to use and is reasonably priced. I love how there is a free option which is still great, with the opportunity to pay for a more advanced membership.

The Cloud Makers

Nov 07, 2024  on Shopify

So far so good on implementation and everything is looking good for release of our updated store. Incredible quick support.

Wook Books Coloring

Nov 03, 2024  on Shopify

Finally an app that can create bundles that actually works. Tried several other apps that ultimately didn’t function properly. Not only is the app itself fabulous, but the customer service is A+. I had one issue with set up, sent an email request for support, and the issue was fully resolved in less than 12 hours. Raúl from the support team was amazing, as was Shadia. Highly recommended!

Springer

Nov 03, 2024  on Shopify

Exactly what we've been looking for. We had some issues at the start with our theme not being compatible but found a solution and the team gave us some recommendations.

SimplyFun

Oct 30, 2024  on Shopify

Simple Bundles & Kits has been a lifesaver for setting up a mix-and-match bundle. After trying half a dozen other options, this was the only one that made the process user-friendly, aptly staying true to its name. Moreover, we had a few niche requirements, and the support staff was incredibly quick to assist us both in our development environment and during the production deployment. I highly recommend Simple Bundles & Kits to anyone looking for an easy-to-use app with an outstanding support team.

Fletch

Oct 28, 2024  on Shopify

Stella, Oliver and Alfred were extremely helpful when I had an issue with the quick shop button on our 3p theme. The bundles weren’t properly previewing, but they escalated quickly and provided extremely thorough and detailed service. This app is really a lifesaver for anyone who wants to offer mix and match bundles especially with a high number of variants.

Krank Rocks 1

Oct 27, 2024  on Shopify

Great Product! We have products with 100's of combinations. Simple bundles handled them all. In addition their staff is very knowledgeable and helpful. They respond the same day! With real custom solutions! I would recommend Simple Bundles & Kits to anyone.

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