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Customer reviews: Simple Bundles & Free Gift

Develop by Shopify

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (622)

Overall rating
4.8

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Smith & Truslow

Oct 07, 2025  on Shopify

Great customer experience. I had a question on bundle setup. REached out to customer service and had a response the next morning, which resolved the issue!

Teddy Fresh

Oct 02, 2025  on Shopify

The customer service I receive on the Plus plan has been super fast. The team is dedicated to providing and developing a quality product.

Sana Jardin USA

Oct 02, 2025  on Shopify

Great support team who were super hands on and response to my needs! The app is great too very easy to use, seamlessly build out bundles and tracks inventory accurately too. Would highly recommend!

Prickly Motorsports

Oct 01, 2025  on Shopify

We are still in the trial phase of this app but so far we are absolutely loving it and expect to proceed with full utilization of SB. It integrates seamlessly within Shopify and maintains all the same functions and appearances of a native application. It allows us to perform nested bundles and choose whether the contents of the bundles are displayed or hidden in the customer's cart. The customer support has also been incredible, with individual responses to each question I ask and troubleshooting assistance in real time. I truly am pleased with this application and the team behind it. I recommend it!

Diego dalla Palma

Sep 26, 2025  on Shopify

Questa app è diventata per noi indispensabile. Funziona in modo perfetto e il team di supporto è uno dei più disponibili che abbiamo incontrato, pronto a risolvere qualsiasi problema.

Yarn Folk

Sep 25, 2025  on Shopify

Fantastic support, and this app supports my inventory tracking objectives by transforming the cart to show the individual items. I can track performance of component classes in a way I haven't been able to previously! Did I mention the excellent support?? If I don't know how to structure something, THEY DO, and give clear directions on how to proceed.

NEON eCommerce Packaging

Sep 19, 2025  on Shopify

App has a learning curve but the staff are responsive and very helpful. They got me up and running in no time!

Fireplaces Direct

Sep 17, 2025  on Shopify

This app and their Support has been excellent! We have over 75K Bundles across 4 stores and they helped us implement and addressed any issues quickly in time for site launch!

FitWhip

Sep 09, 2025  on Shopify

The Simple Bundles support team is shockingly responsive and helpful! I can't believe how prompt and hands-on they've been with our questions or issues, and I'm so glad we went with an app that has such great (and real, human) assistance!

Fumum

Sep 08, 2025  on Shopify

We’re a new store launching soon and Simple Bundles has been a lifesaver for setting up flexible bundle options. The app is straightforward to use, and the support team is incredibly responsive and helpful—quick to answer questions and guide us through setup. Highly recommend if you’re looking for a simple but powerful bundling solution!

Bloom to Balm

Sep 05, 2025  on Shopify

Great app! Recieved incredible and prompt assistance from Mariana to ensure it was functional with my shop in the ways I needed. Highly recommend!

Bombs Away Golf Goods

Sep 02, 2025  on Shopify

Great app and the customer support has been outstanding with helping me customise the bundles further.

Go Raw Pet Food NZ

Aug 17, 2025  on Shopify

Amazing app - does everything we need it to do, great support when I needed help with the initial setup.

Contra Footwear

Aug 14, 2025  on Shopify

One of the few tools that allows bundling across products with multiple variants. Support has been quicker than most other apps we use as well.

Alma Kimia

Aug 13, 2025  on Shopify

Very easy to use, haven't experienced any issues with the simple bundle feature. I raised a couple of questions regarding implementation and how to combine this app with subscriptions - prompt & comprehensive responses from support. Thanks.

Gotyu Underwear

Aug 09, 2025  on Shopify

Support is very helpful & reactive even on week-ends. App is great as well. The only app we found that tracks inventory, create complexe bundle and allows us custom css on some parts.

Sunshine Farm

Aug 07, 2025  on Shopify

AMAZING service! They responded to emails incredibly fast and went above and beyond to help resolve my issues. Super helpful and supportive throughout the whole process. I would give them 10 stars, 100% recommend them!!!

Shimano Singapore

Aug 01, 2025  on Shopify

This app is exactly what I needed for my site. Customer support is also very good, fast response and answered my queries. Highly recommended!

Happenstence

Jul 31, 2025  on Shopify

Customer support fixed my issue while I was on vacation, very helpful. They make sure that the problem is fixed!

DOGS-HEART

Jul 28, 2025  on Shopify

Alles wunderbar. Sehr gute und schnelle Hilfe bei Problemen. Nette, hilfsbereite Mitarbeiter . Vielen Dank!

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