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Customer reviews: SB Simple Bundles & Kits

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (580)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Gordon & Li Li

May 07, 2025  on Shopify

Took a few days and 6 different advisor chats to figure this out, but once I did, it worked well.

Onekea Bros. General Store

Mar 28, 2025  on Shopify

Simple Bundles gives me the flexibility I need to offer six-piece bundles that have multiple options AND manage the inventory automatically. It was so hard to try to work around the inventory piece before Simple Bundles.

Necromolds

Feb 24, 2025  on Shopify

5 Star customer service! Even though I'm only on the free plan right now, the support team was fast to respond and help address my issue with a customized code solution. Their communication was clear, and even included screenshots and screen recordings. The app itself is overall easy to navigate for creating bundles, but could offer more visual customization for the user. Right now it just has open CSS and Javascript custom fields, but I'd prefer some of the more common visual customizations to be offered as toggles/sliders/etc. A more robust Block. Here is what I'd like to see in future updates as part of the app's block: - In infinite bundles, the ability to hide/disable the dropdown when there is only one product option for that dropdown. For example, if I have a dropdown with 20 options, and then a dropdown for a single option, the customer doesn't need to see the dropdown for the single option since there is no action for them to take. Showing the dropdown might cause confusion and also adds more clutter to the site. A simple toggle to hide single product options would be helpful. - Color and size options for text and borders (instead of relying on custom CSS). - Also the ability to choose font or weight for the different types of text (again, as a block option and not custom CSS). - Ability to choose between dropdowns and other visual selection types (like swatches)

By Pariah

Nov 20, 2024  on Shopify

Customer support are very attentive and supportive all responses are made within 24hours. We use the simple bundle feature and it is good they have API connection with Google + META. Unfortunately the Infinite bundles didn't serve us as they don't track via the lowest inventory only the highest.

FEMDAY

Sep 18, 2024  on Shopify

Wir nutzen die App seit einigen Wochen und sind grundsätzlich sehr zufrieden. Hier und da hängen wir noch manchmal bei Anpassungen oder Themen die neu für uns sind, die Hilfe des supports ist hier jedoch 5 Sterne plus, in sehr kurzer Zeit, manchmal nur ein paar Minuten erhält man qualifizierte Antworten. Daher in jedem Fall eine Empfehlung von uns für diese App

Jarvsky

Sep 13, 2024  on Shopify

Good tool to build bundles. The free version is great to understand how it works and test before deciding a monthly paid plan. Support was quick to respond.

Mulac Cosmetics

Aug 20, 2024  on Shopify

This app is very user friendly and easy to install, it allowed us to enable different promotions in a short time. The only reason we're giving 4/5 stars is that there's no sales report that can be downloaded so we had to ask the support team (Cherry) that kindly sent us the custom report we wanted and confirmed they're working to implement this feature.

SafariSA

Aug 15, 2024  on Shopify

Overall, this seems like one of the better apps for bundles. Bulk uploads, syncs inventory, easy to create, can attach to existing variants, works nicely within the existing theme flow, good documentation, and responsive support team. The only downside I found was the price-point for Shopify Advanced plans. If that's not an issue for you, I'd recommend.

Inoki Bathhouse

Jul 07, 2024  on Shopify

Proctorski.com

Jun 30, 2024  on Shopify

I am old and not that good with cresting internet product bundles. The staff here have always helped me work though any issues. I wish there wer more videos at the start.

strongarmstrap

Apr 21, 2024  on Shopify

Shonen Society

Apr 13, 2024  on Shopify

Great bundle app! Only issue is we uninstalled it and was still charged for the upcoming month, may just be a mistake. We have contacted support. Other than that, highly recommend the app! Works so well :)

Chester & Co.

Apr 12, 2024  on Shopify

It’s only been one day, but set up was pretty easy and support was very responsive in helping get set up.

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