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Customer reviews: Simple Bundles & Kits

Develop by Shopify

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (661)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

FreshCut Paper

Jan 27, 2026  on Shopify

This app allows us to easily provide customized bundle options for our customers. Simple Bundles also has amazing customer service that actually helps you solve issues and debug problems that may occur.

CLUB Members Only

Jan 21, 2026  on Shopify

Second website I am using this app for and it is great! Customer service is fast and helpful. Can't thank them enough.

Kings & Crooks

Jan 20, 2026  on Shopify

Bundles works great and simple to set up. I'm only using some simple bundles, and ran into an issue which was ultimately my fault (just incase anyone faces similar issue, a product wasn't included in a shipping profile and so checkout kept issuing out of stock notices as the product was in a bundle too, which made it look like the bundle was out of stock too.) I requested support help to look into this and had immediate assistance from Mariana, then Ellie, the George, who ran tests, kept me updated and tried their best to help me figure this issue out. Fantastic support, fast and extremely attentive, I highly recommend the app and team, and hope it will bring some great product options for my supporters to enjoy. Thanks everyone.

Hundben.se

Jan 15, 2026  on Shopify

Probably the best support you'll ever get from an app developer. Raul is AMAZING!

Sacramento Furniture Store

Jan 12, 2026  on Shopify

Wonderful App, takes out so much manual labor on applying discounts & inventory. We are a furniture store; so for bedroom sets compromised of individual items, its so much easier to hit one item, and the inventory adjusts for all items . SO much simpler for discounts auto applied and removing the items from our inventory. It is also great to see live stock if for example a certain piece on a modular sectional is not on hand, I can see what configurations I am able to build vs what I am missing, making orders easier or to answer customers stock questions right away. I can easily see what piece I don't have and what to order. This separates stores that stay stuck with the ones that can scale/grow operations. Customer service is very responsible at all hours .

Tiger Medical

Jan 12, 2026  on Shopify

Good Boy

Jan 11, 2026  on Shopify

I'm a big fan of this app. It helped me enable a really particular product assortment while keeping my inventory accurate. The support experience is some of the best I've had—super quick responses and it feels like they're actually invested in resolving any issues you may have. It's refreshing in a world of AI chatbots and Big Tech slop.

Raised

Jan 07, 2026  on Shopify

Great product and excellent customer service

WoodenCrew

Jan 02, 2026  on Shopify

Great app and very good support team. I recommend it for using!

Limeberry

Dec 22, 2025  on Shopify

super Support.

BBQ LAB

Dec 20, 2025  on Shopify

Super helpful and very responsive

Pattes Vertes

Dec 15, 2025  on Shopify

PARFUMOIR

Dec 15, 2025  on Shopify

My Store

Dec 12, 2025  on Shopify

Excellent Shopify bundled product app with powerful features and seamless integration. Creating and managing bundles is easy and flexible. What truly stands out is the support—fast, professional, and complete. The team resolves issues quickly and ensures everything works perfectly. Highly recommended for any Shopify store.

Mylk Labs

Dec 11, 2025  on Shopify

Really helpful team and app does the job!

KCSportsTesting store

Dec 11, 2025  on Shopify

Great experience with the team helping us to implement the app on our store. No request was left unsolved. Highly recommend. App is very easy to use and it does what is says on the tin! Looking forward to working more with it.

DiscountPaintball.com

Dec 09, 2025  on Shopify

This app has worked great for us over the last year. Recently we found some new features that we love. However, there was something we needed a little different. I submitted a request and they solved our issue immediately! We highly recommend this app for helping with bundles and their support is excellent!

KIRAKUCO

Dec 09, 2025  on Shopify

Excellent app and one of the best cs team from a shopify app!

CASABLANCA HONG KONG LIMITED 卡撒天嬌⾹港有限公司

Dec 09, 2025  on Shopify

fast responce, helpful staff

Celleste Boutique

Dec 09, 2025  on Shopify

This company has one of the best customer support departments I've ever dealt with. No matter who answered my emails (and there were several people), I never had to re-explain my case, they all knew exactly what was going on. The replies were lighting fast, always same-day and often within a few hours. If the question was ever slightly complicated, they would come back with a walk-through screen capture video, made specifically for my case. Everything was crystal clear, and very well-explained, and everyone was extremely polite and knowledgable. Every email I recieved back answered my question perfectly... and some of my questions were quite elaborate. I'm not sure who does their hiring, but they can certainly coach other companies on customer-support how-to's. The app itself works extremely well. If you're new to the concept like we were, it takes a bit of time to wrap your head around how to set things up. But once it clicks, it makes perfect sense. Shopify's back end makes it a bit challenging to keep things organized, but that's on them and not Simple Bundles. Big thank-you to their team, and I highly recommend them along with their app, for anyone who needs to track products in all kinds of bundles!

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