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Customer reviews: SB Simple Bundles & Kits

Reviews (571)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

FireFighterBag.com

Nov 15, 2024  on Shopify

Simple Bundles & Kits has been a game-changer for our store! The app is incredibly easy to use and does exactly what it promises. It has made bundling products a breeze and has saved us so much time. But what impressed us the most was the customer support. We had some questions, and the response time was lightning fast. Not only did they reply quickly, but they also provided a solution just as swiftly. Highly recommended!

TheLittleMilkBar

Nov 12, 2024  on Shopify

Love this app! Tried to use the Shopify Bundle Tool & it was unable to add all my variants! I was able to easily add multiple products with a wide range of variants to this app. It was easy to set up & they are quick to respond if you need help.

SIM.AROMAS

Nov 11, 2024  on Shopify

So far so good, easy to use and set up, had a little technical issue, or more so me not understanding and the team were available over the weekend to help me out and it's all up and running now. Easier of the bundle apps I've used in the past.

Balter Brewing Company

Nov 10, 2024  on Shopify

Super easy to use and is reasonably priced. I love how there is a free option which is still great, with the opportunity to pay for a more advanced membership.

The Cloud Makers

Nov 07, 2024  on Shopify

So far so good on implementation and everything is looking good for release of our updated store. Incredible quick support.

Wook Books Coloring

Nov 03, 2024  on Shopify

Finally an app that can create bundles that actually works. Tried several other apps that ultimately didn’t function properly. Not only is the app itself fabulous, but the customer service is A+. I had one issue with set up, sent an email request for support, and the issue was fully resolved in less than 12 hours. Raúl from the support team was amazing, as was Shadia. Highly recommended!

Springer

Nov 03, 2024  on Shopify

Exactly what we've been looking for. We had some issues at the start with our theme not being compatible but found a solution and the team gave us some recommendations.

SimplyFun

Oct 30, 2024  on Shopify

Simple Bundles & Kits has been a lifesaver for setting up a mix-and-match bundle. After trying half a dozen other options, this was the only one that made the process user-friendly, aptly staying true to its name. Moreover, we had a few niche requirements, and the support staff was incredibly quick to assist us both in our development environment and during the production deployment. I highly recommend Simple Bundles & Kits to anyone looking for an easy-to-use app with an outstanding support team.

Fletch

Oct 28, 2024  on Shopify

Stella, Oliver and Alfred were extremely helpful when I had an issue with the quick shop button on our 3p theme. The bundles weren’t properly previewing, but they escalated quickly and provided extremely thorough and detailed service. This app is really a lifesaver for anyone who wants to offer mix and match bundles especially with a high number of variants.

Krank Rocks 1

Oct 27, 2024  on Shopify

Great Product! We have products with 100's of combinations. Simple bundles handled them all. In addition their staff is very knowledgeable and helpful. They respond the same day! With real custom solutions! I would recommend Simple Bundles & Kits to anyone.

Nuuva.de

Oct 21, 2024  on Shopify

Wir brauchen eine App für Produkte, die aus mehreren Teilen mit eigenen SKUs bestehen, ohne Discount. Zunächst hatten wir Shopify Bundles verwendet, aber hier kam es bei uns zu Fehlern. Simple Bundle funktioniert einwandfrei. Wir hatten ein Problem bei der Erstellung eines neuen Bündels - Anwenderfehler ;) Der Support hat superschnell reagiert und das Problem gelöst. Sehr freundlich und effizient.

Pawstie

Oct 19, 2024  on Shopify

it gave me what I needed and without limited variants. I was confused with setting up the bundle and the team was super happy to assist with my concerns and guided me through the process.

Juhlaboksi Oy

Oct 18, 2024  on Shopify

The customer service was absolutely wonderful, quick, and extremely friendly. I was stuck with my problem for too long, and when I asked customer service about it, I received a personalized instructional video within 15 minutes. At least during the construction phase, the app works exactly as it should, and overall, I am very satisfied with everything. It is especially important that customer service works well, and for this, a big thank you and congratulations to the customer service team.

BuggyBix

Oct 14, 2024  on Shopify

Great app, simple to navigate and implement in Shopify. The customer service team is exceptional. They take the time to understand and provide fast and informative assistance. Recommend for any business looking to implement bundles in their e-comm store!

Republic of Happy

Oct 13, 2024  on Shopify

I love this app and how simple it is to use. And when I do run into trouble, (because I always do!), they are incredibly nice and helpful and happy to lend a hand. Recommended!

Owl and Spice Co.

Oct 10, 2024  on Shopify

Fairly easy to set up with minimal prior knowledge required beforehand. I had specific requests I was having issues implementing and the team was more than happy to assist me with making everything work properly.

VIVA CACAO!

Oct 09, 2024  on Shopify

I reached out with an issue with one of the bundles on my website and they responded and fixed the issue. I am happy with the help and the quick response.

Colorfull Store

Oct 08, 2024  on Shopify

This app is a rockstar. It's really able to customise almost sales mechanics you can think of. No matter how complicated, the team will always find ways to simplify it, show you just-recorded tutorials on how to solve your issues (even if they can't, they'll suggest ways to work around it), follow up, and just make sure that you got your queries solved. The best part is they made their interface much like Shopify (not like those apps that overcomplicate the IU/UX) Rosamie, David, and Stella were the ones who assisted me despite me being confused and they were also very patient and kind. Although i won't be needing their app now, I really appreciate their help and kindness and will always recommend them to my fellow business friends who uses Shopify! This is your sign to download the app if you're still contemplating!

ioMerino

Oct 07, 2024  on Shopify

Our store has been using this app for a year now, and it suits our needs very well. Our sales of entry level items (socks and underwear) has increased due to the bundle options, so that we are now developing a greater range of bundles using the Infinite bundling option, so that customers can choose from a range of colours and sizes. Customer support has always been brilliant with going above and beyond with their quick and detailed responses to my enquiries regarding best set up options and how-to's, and have assisted in tweaking some fields to suit our requirements. Overall very happy with the app, and the quick, friendly and efficient service. All the customer has to do is select from the available options and add to cart, the bundle product is separate to the original 'single' product but inventory feeds directly from the original product. So no need to manage a separate inventory for the bundle product - this is perfect for us!

djoon Dattelpralinen

Oct 06, 2024  on Shopify

One of the best customer supports ever! The app does not 100% fulfill our needs but it's still best in the market.

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