Been with shiprocket since > 1.5 years. pivotal in our growth since first day. Starting with 5 orders a day to 5 digit orders a month. All I can say is extremely supportive team and all issues get resolved promptly Shailendra and Priyank initially and then Rag, Gaurav, sahil and Abhinav later on. Thank you so much guys. Keep rocking and keep supporting

pathetic service. support is good for nothing. High RTO as delivery partner do not connect with customer and return back the product

Absolutely recommended..Shipped more than 30 thousand parcels with SR over the last 5 years+. Absolutely user friendly portal and support team members..

Good shipping company. Faster in solving issues. Helpful account manager prakash anand. Cod Remitance is very fast. Good company overall.

Overall experience has been good. Kudos to our KAM Preeti Goel for always being available to help and resolve.

The customer support team at Shiprocket is outstanding. Prompt responses, proactive issue resolution, and a customer-centric approach make them a valued partner,Shiprocket's dedicated account management has been instrumental in tailoring solutions to our unique needs. Their flexibility and willingness to adapt are truly appreciated." – Anil Hamercop

Shiprocket has been instrumental in the success of Chembys Herbals Safe delivery to our customers is a top priority. Shiprocket’s reliable logistics network has made it possible for us to reach customers across India, even in remote locations. Their user-friendly platform, affordable rates, and real-time tracking have enhanced our customer experience and helped us build trust. Thanks to Shiprocket,

0 star, 0 star, 0 star, 0 star Extremely Disappointed with COD Charges Initially the COD charges were ranging between ₹70 to ₹90. However, over time, these charges have been inexplicably increased to ₹150, and now they’ve skyrocketed to ₹250! This pricing is absurd, especially for businesses like ours where the product price is ₹199. How are we supposed to sustain operations with such inflated charges? It makes no sense to pay more for COD than the product itself. This is not just inconvenient—it’s outright exploitative. Shiprocket’s practices feel unfair and lack transparency. Absolutely not worth even 0.1 stars. Disappointed beyond words.

I have tried multiple aggregators, they lure you with new features etc but fail to do timely deliveries. It is best to use industry leading shiprocket and have an amazing KAM like Mr Ravi Rana to help you out with any problems if you face any

Working with Shiprocket has been a fantastic experience, good customer support , account key manager Jeetendra is very friendly and helpful

This is the best shipping app available in India . Trust me i have used many shipping apps but this is the best tat there is. The best feature is their customer support. Go for premium plans as you get dedicated account managers and NDR support. Another great feature is NDR panel where you can track the not delivered shipments and you can give instructions to the couriers from the panel itself.

Efficient and Reliable Shipping Partner We have been using Shiprocket Logistics for our Shopify store, and the experience has been seamless. The integration with Shopify is smooth, making order fulfillment quick and hassle-free. The platform offers multiple courier options, enabling us to choose the best partner based on cost, delivery time, and reliability. What sets Shiprocket apart is their excellent tracking system and user-friendly dashboard, which allow us to monitor shipments and provide real-time updates to our customers. Their customer support team is responsive and helpful, addressing any concerns promptly. Additionally, the COD remittance process is efficient, ensuring smooth cash flow management for our business. Shiprocket has truly streamlined our logistics, saving us time and effort, and helping us deliver a great experience to our customers. Highly recommend it to other Shopify store owners looking for a reliable shipping solution!

I am very much happy with my current manager drishti, shes very much supportive and promt in answering my calls and queries. Till date she has solved all my issues on priority basis. Kuddos to her!

over all service is great from beginner to pro level everyone can use this. pricing and customer service is best

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics. Our KAM Mangesh and overall Shiprocket support is helpful.

Outstanding shipping experience..We have been using this platform since last 4 months and getting amazing support from the shiprocket team. Everything is perfect....

Shiprocket offers easy integration, multiple courier options, real-time tracking, and competitive pricing. Highly recommended!

Awesome support and service. Best Account Managers , Manika and Kaushal . They understand the issues and prompt resolution. Have tried with multiple aggregators , but shiprocket solution provided by them is best as they understand the problems and issues and give prompt resolution

User friendly interface which is easy to use and super helpful support team for any technical or delivery issues

Shiprocket is an amazing for all your shipping requirements. Great UI/UX with easy functionalities and tech which helps you seamlessly manage all your shipments. I am personally connected to Shiva as my KAM, and his support and dedication is fantastic. Looking forward to growing my business leaps and bounds with Shiprocket being our complete logistic solution.