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Shiprocket: eCommerce Shipping logo

Shiprocket: eCommerce Shipping

$11.68-$35.04

/ Month
Free plan available

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

About Shiprocket: eCommerce Shipping

Built by Shiprocket - Shipping in India

Email :

[email protected]

Address

416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN

Website Support Portal Privacy policy Tutorial FAQ
Synctrack Order Tracking Page logo
(58 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Shiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more. more
  • Courier Recommendation Engine: Let AI pick the best courier for your needs.
  • Real-time Tracking: Keep customers updated at every stage of their orders.
  • Next-day COD Payments: Speed up your cash flow with Instant COD.
  • Same/Next-day Delivery: Get your orders to customers faster than ever.
  • Significant Lower RTOs: Reduce return rates and keep your profits high.

Pros

  • Unified interface to manage shipping with over 25+ courier partners
  • Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
  • Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
  • Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
  • Provides competitive shipping rates

Cons

  • Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
  • Poor customer service and support, requiring multiple follow-ups (7-10 calls)
  • Problems with missed pickups and lack of communication regarding delays
  • Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
  • Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
  • Complaints about inconsistent rate calculations leading to unexpected charges
  • Problems with early COD payments not being processed timely, affecting cash flow for businesses
  • Frequent weight discrepancy issues and arbitrary deductions from wallet balances
  • Customer care often disconnects calls and provides unhelpful responses

Top Helpful Reviews

The derma cosmetics

Sep 25, 2025  on Shopify

I've been using Shiprocket for the past one year, and the experience has been truly seamless and efficient. The platform has simplified my order fulfillment process and made shipping across regions smooth and hassle-free. A special mention to my account manager, Rajesh Rana, who has been incredibly supportive throughout. His prompt responses, professional approach, and deep understanding of the platform have helped me resolve issues quickly and optimize my operations. Really appreciate the consistent support from both Rajesh and the Shiprocket team. Highly recommended!

Divine Season

Sep 25, 2025  on Shopify

I've been using Shiprocket for the past 1 year, and my experience has been nothing short of excellent. The platform has made order fulfillment and shipping seamless and efficient for my business. The interface is user-friendly, and the integration with multiple courier partners helps ensure timely deliveries. What truly sets Shiprocket apart, however, is the exceptional support I’ve received from my Account Manager, Mr. Rajesh Rana. Rajesh has been consistently proactive, responsive, and solution-oriented. Whether it was resolving shipping issues, optimizing my logistics strategy, or simply answering queries, he’s always been just a call or message away. His dedication and professionalism have made a big difference in my overall experience. I highly recommend Shiprocket to any eCommerce business looking for a reliable shipping solution. A big thanks to Rajesh Rana and the Shiprocket team for their continued support!

Evopods

Sep 24, 2025  on Shopify

Issue Resolved – Appreciate the Support, Hoping for Consistency I had faced an issue with overweight shipment charges, even after providing clear proof of the actual weight and dimensions. But I appreciate that Shiprocket’s team contacted me directly, investigated, and fully refunded the excess amount. Their support was responsive and handled the situation professionally.

Planet Herbs Lifesciences

Sep 24, 2025  on Shopify

Collaborating with Shiprocket has been a highly positive experience. Their platform delivers comprehensive support for small businesses, streamlining shipping and logistics with efficiency and ease. The team is dependable, responsive, and consistently provides timely assistance whenever required. Shiprocket plays a pivotal role in enabling business growth and is strongly recommended.

craftandjewel

Sep 23, 2025  on Shopify

It is very good and AWesome service provided by Shiprocket, and the support and KAM team is very responsive and attentive.

Buy Maxima SmartWatches Online

Sep 22, 2025  on Shopify

Outstanding platform for shipping all order in one place. Dedicated support team. we recommend to all ship your order only through shiprocket thanks Paramjeet PA Time Industries Unit-II Dharampur HP

Drazzel(The Dry Fruits Hub)

Sep 22, 2025  on Shopify

Shiprocket has been a game-changer for my business. The platform makes shipping super easy – from generating labels to tracking every order in real time. Their courier partner network is wide, so I always get the best rates and fastest delivery options. COD + prepaid management is smooth, and settlements are on time. The dashboard is simple, clear, and packed with features that save a lot of time. I’ve been able to deliver thousands of orders all over India without hassle, and customer satisfaction has improved because of timely deliveries. Their support team is also quick to respond whenever needed. Highly recommended for anyone running an e-commerce or D2C brand!

KEETA LUXURY

Sep 22, 2025  on Shopify

There may be a lot of issues at times, but there’s one person who always makes things better—Ram. Almost every time, he gets things resolved for us. This review is dedicated to employees like him, who are a real asset to the company. Because of people like Ram, I can count on Shiprocket to do the best possible for me.

Him Arogya

Sep 22, 2025  on Shopify

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics. Our KAM Jagriti and overall Shiprocket support are helpful.

trelle

Sep 22, 2025  on Shopify

Definitely the best shipping partner in India, the add ons are definitely worth it. Customer support is also very responsive.

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