This app has been an absolute game-changer. Not only is it powerful and easy to use, but the support team is exceptional. They respond quickly, are incredibly knowledgeable about both the app and Shopify, and resolve issues efficiently. What impressed me most is their patience—they genuinely take the time to help and answer all your questions without hesitation. Highly recommended!

Honestly one of the best apps/add-ons I've used in my near 10 years of shopify. Brilliantly versatile, but if there ever has been a question, refinement, adjustment I've been curious about, the customer support from Min has been nothing short of amazing. Very knowledgable, always quick to reply and suggest viable ways of achieving what I'm thinking. Understanding and patient when I perhaps don't describe things very well with my somewhat limited knowledge at the best of times. Just makes the shipping side of things work how it should, and exactly how you want it to work, something very lacking in the basic shopify shipping configurations to say the least. Brilliant app, brilliant service from Min, highly recommend.

Min is an absolute pleasure to work with. He's fast and effective! I would recommend bespoke shipping to anyone with complex shipping rate requirements.

This app has incredible functionality and is perfect for our somewhat complex shipping - nothing was an issue. Min was EXTREMELY helpful in the setup. Highly recommend.

amazing. my company ships out live and perishable food products that require fairly complex shipping rules. Min, from the support team was able to get everything sorted out for us in only a few days. I would highly recommend using Bespoke for your complex shipping needs.

The client support was effective and very fast, and the app works perfectly so far! I'm using it to upload shipping rates by zip code from a CSV table.

We've tried a few different shipping apps and this is hands-down the best. The support is the best I've experienced with any shopify app and the options to use either the Wizard to add shipping rates or the PHP editor to write your own delivery rules make it incredible flexible. Our delivery rates are complex to calculate but this app has made things much easier. Thank you!

I cannot express how truly phenomenal the customer support we've received has been. Any time we've had an issue, even with the custom rates we had set up through the Macro Editor, they've been there to help. We've been using this app for our rates for at least a few years now and would 100% recommend it to anyone needing custom shipping rates for their store.

Who Gives A Crap has been using Bespoke Shipping to handle our shipping globally for about a decade now. I remember Min directly helping with the set up way back then, and I'm glad he's still being such a good steward of this thing. The killer feature is the ability to use PHP to write your shipping rules, which allows you to customize those rules to exactly what you need (but there's still a user interface for those who are less technical and want to use that to set things up). And of course the customer service is excellent, as you see mentioned over and over again in the reviews on this page. This app has done so much heavy lifting for us over the years, thank you so much Min!

Support is great. App does as described and has allowed us configure are shipping costs more than you can with shopify out of the box.