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Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ShipOff : Shipping Discount

Shipping discount based on products, total, and customer tags

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ShipOff : Shipping Discount

Shipping discount based on products, total, and customer tags

Rating

Rating

950 Reviews
3.6
30 Reviews
9.1

Pricing

Pricing

  • $11.68-$35.04 / Month
  • Free Plan Available
  • $5.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Returns management
  • International shipping
  • Branded tracking page
  • Competitive shipping rates
  • Courier recommendation
  • Refund management
  • Instant order updates
  • Automated shipping workflows
  • Buyer communication
  • No coding needed
  • Minimal setup
  • Create discount rules
  • Customer tag discounts
  • Apply at checkout
  • Product-based discounts
  • Total-based discounts

Screenshots

Screenshots

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Pros

Pros

  • Unified interface to manage shipping with over 25+ courier partners
  • Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
  • Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
  • Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
  • Provides competitive shipping rates
  • Enables creation of shipping discount rules without any coding knowledge
  • Allows setting shipping discounts based on product, tags, and total
  • Seamlessly integrates with stores with minimal setup required
  • Enhances customer conversion by providing transparent and affordable shipping options
  • Good customer service with prompt responses and thorough assistance
  • App addresses complex shipping needs effectively
  • Great value for money

Cons

Cons

  • Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
  • Poor customer service and support, requiring multiple follow-ups (7-10 calls)
  • Problems with missed pickups and lack of communication regarding delays
  • Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
  • Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
  • Complaints about inconsistent rate calculations leading to unexpected charges
  • Problems with early COD payments not being processed timely, affecting cash flow for businesses
  • Frequent weight discrepancy issues and arbitrary deductions from wallet balances
  • Customer care often disconnects calls and provides unhelpful responses
  • Limited user reviews available to gather a comprehensive overview
  • No mention of support for international shipping complexities

Launched

Launched

Apr 18, 2025
Apr 18, 2025

Developer

Developer

Apps:

4

Average Rating:

2.6

Reviews:

979

Apps:

8

Average Rating:

4.9

Reviews:

1,198

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