Shiprocket vs Shipoff: Best Shopify Shipping Apps

Name: ShipOff : Shipping Discount
Brand: Cirkle Studio LLC

Are you exploring shipping solutions to enhance your Shopify store's efficiency and trying to decide between Shiprocket Ecommerce Shipping and the ShipOff Shipping Discount apps? This comprehensive comparison will walk you through the key features of both options, focusing on pricing, integration capabilities, shipping rates, and customer support. Designed to help you make an informed decision, this analysis will consider how each app can impact your store’s operations and profitability. Whether you're just starting out or looking for ways to optimize your shipping processes, this guide will steer you toward the app that best aligns with your business goals.

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ShipOff : Shipping Discount

Shipping discount based on products, total, and customer tags

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ShipOff : Shipping Discount

Shipping discount based on products, total, and customer tags

Overview

What is Shiprocket: eCommerce Shipping?

Shiprocket is a leading ecommerce shipping aggregator that helps businesses automate logistics, reduce costs, and improve delivery efficiency. It integrates with multiple courier partners and offers real-time tracking.

Key Strengths:

Multi-courier integration for competitive shipping rates
Automated order processing and tracking
AI-driven recommendations for optimal shipping

What is ShipOff : Shipping Discount?

ShipOff Shipping Discount is a Shopify app designed to help merchants reduce shipping costs by offering discounted rates from major carriers like USPS, UPS, and FedEx.

Key Strengths:

Discounted shipping rates from top carriers
Easy integration with Shopify
No monthly fees, pay-as-you-go pricing

Rating

573 Reviews

2.8

30 Reviews

9.1

Pricing

Install App More info

Features

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

No coding needed
Minimal setup
Create discount rules
Customer tag discounts
Apply at checkout
Product-based discounts
Total-based discounts

Screenshots

Shiprocket: eCommerce Shipping screenshot

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Pros

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Enables creation of shipping discount rules without any coding knowledge
Allows setting shipping discounts based on product, tags, and total
Seamlessly integrates with stores with minimal setup required
Enhances customer conversion by providing transparent and affordable shipping options
Good customer service with prompt responses and thorough assistance
App addresses complex shipping needs effectively
Great value for money

Cons

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Limited user reviews available to gather a comprehensive overview
No mention of support for international shipping complexities

Launched

Jul 05, 2017

Jan 08, 2024

Developer

Built by Shiprocket - Shipping in India

Apps:

Average Rating:

2.3

Reviews:

595

Built by Cirkle Studio LLC

Apps:

Average Rating:

4.9

Reviews:

1,026

Make Your Choice

Install App More info View alternatives

Install App More info

Shiprocket vs Shipoff: Best Shopify Shipping Apps

Shiprocket: eCommerce Shipping

ShipOff : Shipping Discount

Shiprocket: eCommerce Shipping