Excellent service from Sam this evening. I downloaded an app for reviews from another provider and could not get it to work, so I uninstalled it. I downloaded Tydal, and straight away, Sam was there on chat asking if I needed any help. I struggle with the background stuff so this was perfect assistance for me. Sam is very attentive and knows exactly what needs to be done for the App to run smoothly. Thank you.

The app is very nice and easy to use. Sam from the support team helped me a lot! Definitely recommend.

Great app for publishing reviews! Sam is a star! He solved my queries instantly and made changes for me when I couldn't!

Jamie is amazing! She helped me with my request and gave help with something I didn't even know I could do! Awesome customer service! I can't wait to fully use their products!

Thank you I really enjoyed the customer service. They are very kind and helpful. The setup process was quick and easy. The customer rep Adrian really was informative and made sure my page was working well with the app.

Really quick and easy to set up and when i needed support their chat (with Sam) was super helpful and quick to help out

Great app with even greater features. Sam from customer service was very nice and polite while finishing the setup. Would definitely recommend this app to everyone who sells products and services

Excellent Support and Seamless Experience! I recently started using this app to collect reviews, and I’m impressed! The support team is top-notch—they respond quickly and are incredibly helpful. They pinpoint exactly what needs to be done and take care of it efficiently, making the whole process seamless. The app itself works perfectly, and it's been a great addition to my store. I highly recommend it to anyone looking to enhance their review system!

so far so good, working with support was easy and they were very helpful. as a custom products vendor reviews are a key item to our being successful and I can't wait to see how this app performs

Amazing App and Incredible Support! I’ve been using the TYDAL Reviews app on my Shopify website, and I couldn’t be happier! It’s a fantastic free app for managing product reviews, and it integrates seamlessly with my site. What truly stood out was the exceptional support I received. I requested the branding on the TYDAL widget to be removed, and Jamie from their team assisted me. She was amazing—quick, professional, and incredibly helpful! Jamie even went above and beyond by suggesting changes to enhance the overall look and feel of my website and provided detailed guides, all free of charge. This level of customer service is rare and deeply appreciated. TYDAL Reviews is not just a great tool for reviews; it’s backed by a team that genuinely cares about their users. Highly recommend this app to anyone looking to boost their Shopify store’s credibility and aesthetics.

Tydal makes collecting reviews simple. We ran into an issue and Sam from the support team was super friendly, quick, and helpful all while using the chat function at 11:30pm. Very nice to know that we can get help at any time!

Soporte las 24 horas, responden y ayudan muy rápido, el asistente Adrian y los demás me ayudaron mucho, simplemente la mejor aplicación. Recomiendo. Muchas gracias.

100/100 points. Very pleasant about the service, especially Sam, a dedicated supporter, who responds quickly.

Be careful about the import. The template if formatted wrong. I did a lot of work to just have it not WORK. Annoyed! Its free so I guess I should not complain. You get what you pay for.

Sam was great with helping me remove the Tydal branding as well as answering a few questions about customization.

Sam was incredibly helpful in setting up the app! He provided clear guidance, answered all my questions, and ensured everything was running smoothly. Great support and a seamless experience!

I personally am technically challenged when it comes to apps and computer work but with TYDAL the process was simple. The offer a 24/7 chat line which puts me more at ease knowing that there is always someone on the other end to assist me. They are so quick and efficient with their responses. I'd definitely recommend TYDAL to those who need an easy set up and on the go staff. Thank you

Tydal has been a great addition to our store. It’s free to use, super user-friendly, and makes managing reviews a breeze. The customer support is top-notch—fast, helpful, and always on point. If you’re looking for a reliable reviews app, this one’s a no-brainer. Highly recommend!

awesome customer service, i just installed the app, they sorted everything for me for example they quickly verified my account and removed powered by tydal branding, i basically had to do nothing, great help

I love the app so far, it has everything I need, high customizability and the best part - it's free. would totally recommend