Shopify Returns handling apps 2025

Order Tracking & Chatbot

Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.

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Real-time order tracking

Chat widget integration

Return requests handling

Dispute management

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oloround micromile fulfillment

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Unmatched doorstep returns & fulfillment, saving money & time. Show more

Oloround Micromile Fulfillment is a cutting-edge app transforming e-commerce by providing efficient micro-mile fulfillment services tailored for brands focused on optimizing returns handling. The app streamlines the post-purchase process, significantly boosting customer loyalty and satisfaction by offering seamless doorstep pickups, instant product inspections, and prompt local re-fulfillment. This efficient system reduces both operational costs and environmental impact, presenting businesses with an eco-friendly logistics solution that minimizes travel and waste. Oloround empowers brands to turn returns into a strategic advantage, offering easy and cost-effective solutions with no need for boxes or labels for returns. Additionally, it enhances convenience and customer experience through rapid inventory checks and refund processes. With services like brand-guided disposition, the app provides the flexibility to store, reship, aggregate, or liquidate returned items, making it a perfect tool for businesses aiming to innovate their return strategies.

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Doorstep pickups

Instant product checks

Local re-fulfillment

Rapid refunds

Eco-friendly logistics

Brand guided disposition

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Navidium Returns & Exchanges

$29-$499 / Month

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Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.

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Automated returns portal

Rule-based exchanges

Shipping claims management

Instant order redo

Return label printing

Incentivized store credit

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Returns Plus ‑ Australia Post

(1/5)

1 Reviews

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Offer easy returns, with printer-less returns & dynamic rules. Show more

Returns Plus ‑ Australia Post is an efficient, customizable platform designed to streamline the return process for businesses and their customers. It offers automation features that allow businesses to set specific rules for non-returnable items, return windows, return locations, and approvals, removing the hassle from the return process. Customers benefit from a user-friendly interface, enabling them to initiate returns with just a few clicks and choose from a vast network of drop-off points. For businesses with an Australia Post parcel contract handling over 5,000 return parcels annually, the setup can be completed in two straightforward steps. The platform enhances brand identity by being fully customizable and integrates seamlessly with existing systems to track return intentions. Additionally, Returns Plus supports printer-less returns, making it convenient for customers to return items at post offices or retail partners without needing return labels.

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Order integration

Automate returns

Dynamic rules

Drop-off points

Customisable platform

Printer-less returns

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Order Handling Fees

$10 / Month

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Only app that supports taxable variable fees for POS (eg PIF) Show more

Order Handling Fees is a specialized app designed exclusively for POS systems, aimed at capturing additional fees like the Public Improvement Fee (PIF) that are levied by local governments. These fees, often applicable to point-of-sale transactions, can be easily configured as either fixed amounts or as a percentage of the total cart value. Once installed, users can add an intuitive tile to their POS handheld devices, facilitating quick access to these fee settings. Upon adding items to a cart, a simple press of the tile displays and applies the configured fees, seamlessly integrating them into the order total. Additionally, the app allows for the categorization of fees as taxable or non-taxable, providing flexibility for various jurisdictions. Users can also customize their reporting by naming or assigning SKUs to the fees being collected, ensuring comprehensive downstream financial tracking and compliance.

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Configurable fees

Taxable options

Pos tile integration

Fixed/variable fees

Custom fee naming

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RX Cart Upload Pro

$29.99 / Month

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Streamline RX Handling for Medical & Healthcare Stores

Admin management

Prescription upload

Format flexibility

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RX Cart Upload Pro

$29.99 / Month

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Streamline RX Handling for Medical & Healthcare Stores Show more

RX Cart Upload Pro is a must-have app for pharmacy and healthcare merchants using Shopify, designed to revolutionize prescription management. By allowing customers to upload their prescriptions directly from the cart page, it significantly enhances the shopping experience and ensures a seamless transaction process. For merchants, this app simplifies order processing by seamlessly integrating prescription handling into the Shopify admin section, thereby addressing the crucial need for secure and efficient prescription management. Its user-friendly interface allows customers to effortlessly upload their prescriptions in various formats such as images or PDFs. Additionally, the app enables merchants to manage and view all uploaded prescriptions conveniently from the admin panel. With RX Cart Upload Pro, healthcare commerce is made more efficient and adaptable to modern online shopping needs.

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Admin panel management

Easy prescription upload

Flexible upload formats

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Synctrack: Returns & Exchanges

$6.99-$25.99 / Month

8.1

134 Reviews

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Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.

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Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

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ReturnGO Returns & Exchanges

$23-$417 / Month

8

298 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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Final Returns & Order Exchange

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Order returns, refunds and exchanges is now easy and unlimited

Effortless returns

Exchange simplified

Simplified communication

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ReturnPostage Automate Returns

$7-$99 / Month

7.8

1 Reviews

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Save time with an automated returns process for your store Show more

ReturnPostage Automate Returns is designed to streamline the e-commerce returns process for retailers. This app provides an automated system to generate return labels and emails, making returns management efficient from start to finish. Customers can enjoy a hassle-free experience with a returns widget on your site, allowing them to initiate returns with ease. With ReturnPostage, you can monitor all return requests in real-time through convenient email notifications. The app enhances customer satisfaction by keeping track of returns and ensuring prompt handling. By automating returns and refunds, businesses can save valuable time and resources. Additionally, the app supports seamless integration with various sales platforms, ensuring you stay organized and responsive.

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Email notifications

Generate return labels

Automated returns process

Send return emails

Manage e-commerce returns

Tracking returns

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PostCo: Returns & Exchanges

$49-$479 / Month

7.9

71 Reviews

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Automate returns from store credit, exchanges to labels & more Show more

PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.

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Store credit options

Automate returns

Shipping label automation

Revenue retention

Offer exchanges

Custom portal design

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Postship Returns & Exchanges

8

35 Reviews

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Turn Returns to Revenue with Exchanges & Store credits Show more

Postship Returns & Exchanges is a comprehensive app designed to streamline your returns, exchanges, and refunds management in one convenient location. It offers a customer-friendly yet fully customizable portal, allowing businesses to enhance their brand's return experience. The app simplifies logistics by automatically sending return labels and facilitating in-store returns, while also enabling refunds via store credit or discount coupons. Seamlessly integrate with your chosen logistics and WMS for efficient operation, ensuring smooth handling of returns. For Shopify users, Postship Returns automatically creates replacement orders, optimizing the entire returns process. It also features swift order status updates, a beautiful tracking page, and reliable customer notifications to minimize "Where Is My Order" (WISMO) queries. Special features tailored for dropshippers ensure that your business remains efficient and customer-focused.

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Logistics integration

Customizable portal

Custom tracking page

Store credit refunds

Wms integration

Automate process

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Win‑Win Returns

$49.99-$499.99 / Month

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Stop returns and retain revenue with Cashback Offers. Show more

Win-Win Returns is an innovative app designed to transform the typically negative experience of product returns into a positive interaction for both businesses and customers. By offering a special Cashback Offer when a return is requested, this app helps businesses retain revenue and reduce the volume of returns, all while keeping the customer relationship alive. The easy setup ensures that businesses can quickly start seeing immediate value with minimal hassle. Win-Win Returns goes beyond solving the issue of returns by enhancing customer happiness and loyalty through unique cashback incentives. Additionally, the app streamlines the returns process with features like automated request approvals and customizable rules, saving time and reducing the costs associated with returned inventory. Transform the way you handle returns today and create a truly win-win scenario for your brand and customers.

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Easy setup

Cashback offers

Automate returns

Create rules

Auto-approvals

Install App

nShift Checkout

$49 / Month

7.8

3 Reviews

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Simplify the handling of multiple carriers and order documents Show more

nShift Checkout is a powerful tool designed to optimize your shipping and order management process. With its seamless integration, it displays over 100 popular carriers, diverse shipping methods, and convenient pick-up locations with distance information directly in your checkout interface. The app simplifies your logistics through comprehensive order automation that facilitates the creation of shipping labels, including essential customs documents such as CN22/23, Proforma, and Commercial invoices. You can effortlessly manage your orders and track them from the admin dashboard, ensuring every shipment and return is efficiently monitored. Additionally, nShift Checkout offers the flexibility to create unique shipping rules, allowing you to use different carriers for outgoing orders and returns. Users can print labels either individually or side-by-side, making the process fast and efficient. Overall, nShift Checkout streamlines the entire shipping process, providing a robust solution for businesses seeking to enhance their logistics workflow.

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Order automation

Label printing

Tracking numbers

Shipping rules

Manage returns

Shipping methods

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Parcel Panel Returns &Exchange

$20-$59 / Month

9.7

572 Reviews

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Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.

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Real-time updates

Shopify integration

Self-service returns

Customized refunds

Custom return solutions

Branded return experience

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AfterShip Returns & Exchanges

$23-$239 / Month

8.9

2,307 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.

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Flexible refund options

Self-service returns

Smart return rules

Exchange encouragement

Automated email updates

Automated return processes

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Loop Returns & Exchanges

$29-$373 / Month

7.4

155 Reviews

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Manage returns, exchanges, return labels, store credit & more! Show more

Loop Returns & Exchanges is an innovative app designed to enhance the returns process for retailers, ensuring each return contributes positively to customer lifetime value. This automated platform transforms the typical returns experience into an opportunity for increased sales, offering a seamless shopping journey amid returns. Trusted by over 3,500 brands such as Princess Polly, Allbirds, and Marine Layer, Loop helps boost customer retention and upsell values while minimizing the hassle of returns. Key features include optimizing return costs through advanced workflows, logistics, and POS integrations. The app also incentivizes exchanges with features like Bonus Credit and Instant Exchanges, protects against return fraud, and offers premium experiences with at-home pickup and user-friendly self-serve returns. With robust tracking and insightful analytics, Loop Returns & Exchanges empowers retailers to build confidence and understanding of shopper behavior, leading to better business outcomes.

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Instant exchanges

Tracking

Customer insights

Logistics integration

Fraud protection

Custom rules

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Order Returns | easyReturns

$9-$79 / Month

7.6

48 Reviews

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Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.

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Automated return labels

Workflow customization

Custom returns portal

Return label creation

Own return reasons

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ReturnZap Returns & Exchanges

$29-$95 / Month

7.9

67 Reviews

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Advanced returns policy, exchange, credit, and shipping labels Show more

ReturnZap Returns & Exchanges offers a streamlined solution for managing returns with its comprehensive, automated platform. The app provides businesses with a branded self-service returns portal that integrates refunds, store credit, and exchanges, along with deep integration into Shopify for a seamless experience. Users can automate the generation of return labels with support for carriers across the globe, including the US, Canada, Australia, the UK, and the EU. Flexible return management options allow for automatic or manual approval of returns, along with the enforcement of custom returns policies—ideal for handling special cases like final sale items. Additionally, the app helps reduce refunds through integrated exchange options and offers the ability to issue store credit in the form of gift cards or discount codes. With an easy setup process, cost-effective operation, and outstanding customer support, ReturnZap is a practical choice for businesses looking to enhance their returns management.

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Store credit options

Automated returns management

Self-serve returns portal

Integrated refunds

Exchange facilitation

Shopify deep integration

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Shopify Returns handling apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Order Tracking & Chatbot

oloround micromile fulfillment

Navidium Returns & Exchanges

Returns Plus ‑ Australia Post

Order Handling Fees

RX Cart Upload Pro

RX Cart Upload Pro

Synctrack: Returns & Exchanges

ReturnGO Returns & Exchanges

Final Returns & Order Exchange

ReturnPostage Automate Returns

PostCo: Returns & Exchanges

Postship Returns & Exchanges

Win‑Win Returns

nShift Checkout

Parcel Panel Returns &Exchange

AfterShip Returns & Exchanges

Loop Returns & Exchanges

Order Returns | easyReturns

ReturnZap Returns & Exchanges