Shopify Return management apps 2025

Kibo Order Management

Order Management System Show more

Kibo Order Management App is a powerful tool designed to streamline order orchestration for Shopify users by integrating product and order data directly into the Kibo platform. This app delivers a unified view of real-time inventory data across all locations, significantly enhancing network-wide visibility. Retailers can leverage this capability to optimize their fulfillment strategies, including options like dropshipping or Buy Online Pickup In Store (BOPIS). With the ability to fine-tune routing logic, users can effectively balance customer demands while managing operational costs and efficiently allocating inventory when needed. Additionally, the app supports intelligent sourcing and routing to meet service level agreements (SLAs) while controlling expenses. Customer service representatives (CSRs) can easily view, track, and manage customer orders and returns, ensuring a smooth and comprehensive customer experience.

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Order tracking

Dropship fulfillment

Return management

Fulfillment integration

Real-time inventory visibility

Automate order routing

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Actindo Core1 DOP Connector

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Easily connect your store with Actindo Core1 DOP Show more

Actindo Core1 DOP Connector is a robust Digital Operations Platform designed to empower retailers in enhancing their omni-channel sales strategies. It provides a comprehensive suite of features including Distributed Order Management, Product Information Management (PIM), and Workflow Management, all aimed at streamlining operational processes. As a proud member of the MACH Alliance, Actindo supports Headless Composable Commerce setups, offering the flexibility needed for seamless adjustments and optimizations. This capability ensures a Unified Commerce experience, eliminating any operational hiccups and allowing for a smooth integration of services. The platform goes beyond typical offerings by integrating functionalities like Omni-Channel Orchestration, POS Integration, Customer Management, and sophisticated Warehouse and Fulfillment operations. It also encompasses Purchasing and Supplier Management, along with Accounting, Payment Management, and Business Intelligence solutions, making it a comprehensive tool for modern retail operations.

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Pos integration

Return management

Customer management

Data integration

Warehouse management

Payment management

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DEAGOR WMS Gestione Magazzino

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Spedisci i tuoi ordini più velocemente con Deagor WMS Show more

DEAGOR WMS Gestione Magazzino è una potente piattaforma cloud progettata per ottimizzare l'efficienza del magazzino e la gestione delle spedizioni per le aziende di e-commerce. Questa soluzione semplifica le operazioni di back-office, coprendo l'intero processo logistico: dall'ordine ai fornitori fino alla consegna finale, includendo il posizionamento, il picking e il packing, e la stampa delle etichette di spedizione. Con il supporto di qualsiasi corriere, DEAGOR rende immediate tutte le operazioni legate alla logistica e permette di eliminare i supporti cartacei grazie alla gestione digitale del picking e del packing. Offre la tracciabilità della posizione dei prodotti, gestione delle date di scadenza, lotti e seriali. Inoltre, permette di sincronizzare Shopify con l'inventario del magazzino e di generare etichette multi-corriere con funzionalità track & trace, oltre a offrire immediate resi e gestione RMA attraverso un'interfaccia personalizzabile. In sintesi, DEAGOR rappresenta una soluzione completa per la gestione logistica nell'ambito e-commerce, migliorando significativamente la produttività e l’efficienza operativa.

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Customizable interface

Order processing

Real-time tracking

Label printing

Stock synchronization

Shipment management

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ShopFlex Workflow Automation

$9.99-$139.99 / Month

6.7

10 Reviews

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Drive sales & operation efficiency with automation Show more

ShopFlex Workflow Automation is an innovative tool designed to transform your e-commerce operations through a comprehensive suite of customizable workflows. This app streamlines processes ranging from marketing and inventory management to shipping, fulfillment, and customer service. With features like CRM, auto tagging, and user journey optimization, ShopFlex enhances efficiency and boosts sales. It integrates seamlessly with popular platforms such as Shopify, TikTok, and Amazon, allowing for hassle-free automation. Ready-made templates and unlimited triggers and actions simplify the automation process, while its robust capabilities in managing multiple stores make operations smooth and cohesive. Whether dealing with chargeback disputes, social media posting, or return management, ShopFlex ensures every aspect of your e-commerce business is covered and optimized.

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Customizable workflows

Marketing automation

Multiple store management

Inventory management

Review management

Return management

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Pango Returns & Shipping

$29-$200 / Month

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Reduce return processing costs through instantaneous resale Show more

Pango is an innovative, AI-powered solution designed to optimize the way businesses handle product returns. By enabling quality assessment directly from your desktop, Pango helps you seamlessly resell returned items without incurring additional costs. The app provides valuable insights and analytics to support informed decision-making, boosting both operational efficiency and sustainability. With its revolutionary peer-to-peer return technology, Pango not only enhances the customer experience but also aids in maintaining profitability. The platform facilitates direct connections between returned products and potential buyers, fostering a more profitable sales ecosystem. Additionally, Pango automates quality control with AI-driven evaluations and offers a customizable return portal to elevate user experience. It also empowers businesses to set custom policies for fraud prevention and provides flexible reimbursement options like in-store credit, gift cards, exchanges, and refunds.

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Instant resale connection

Ai quality evaluation

Custom return portal

Detailed insights access

Flexible reimbursements

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FlexReturn Return Center

$6.99-$69.99 / Month

9.1

33 Reviews

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Smart order return app to automate and manage customer returns Show more

FlexReturn Return Center revolutionizes the return process, ensuring a seamless and efficient experience for both businesses and their customers. With its intuitive platform, retailers can establish intelligent return rules that cater to individual customer preferences, enhancing satisfaction and encouraging repeat business. The app’s robust admin backend significantly reduces the time and effort required in managing returns, thanks to features like automatic return approvals and shipping label generation. FlexReturn also boasts a visually appealing and customizable return page that supports 12 languages, accommodating a global customer base. Automated notifications keep customers informed at every step of the return process, fostering transparency and trust. The smart rules system provides customers with optimal return options and the ability to select different product variants or upload proof photos, ensuring a comprehensive return experience. By automating complex tasks such as restocking and return approval, FlexReturn streamlines operations and promotes efficiency in handling returns.

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Email notifications

Smart return rules

Shipping label generation

Fast return process

Automatic approval

Admin backend streamlining

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Accu Easy Return

$15-$50 / Month

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Manage Order Returns Show more

Accu Easy Return is an innovative app designed to streamline and enhance the returns process for businesses and their customers. It features customizable event-based email notifications, ensuring customers are promptly informed about their return status. The app utilizes secure OTP-based email verification to authenticate return requests, adding an extra layer of security. Key features include comprehensive returns management, tracking timelines for returns, and proactive return updates to minimize customer inquiries. Accu Easy Return prioritizes data protection and adheres to GDPR compliance, safeguarding customer information. With a focus on providing excellent support, the app is always ready to assist users with any questions or concerns they might have. By automating returns, businesses can offer a seamless return experience, ultimately improving customer satisfaction and reducing operational effort.

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Returns management

Data protection

Email notification

Otp validation

Track return timeline

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ReturnX: Returns & Exchanges

$39-$169 / Month

9.1

36 Reviews

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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.

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Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

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Keepoala: Returns & rewards

$9 / Month

8.2

4 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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Unified Order Return

$50 / Month

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Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.

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Streamlined management

Shipping label generation

Fast return process

Order history viewing

Initiate return process

Automatic approval

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ClickPost Returns Plus

$49-$199 / Month

8.2

3 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

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ReturnGO Returns & Exchanges

$23-$297 / Month

9.2

329 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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Webkul Order Management

$15 / Month

7.2

4 Reviews

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Reorder | Return | Refund | Exchange | Order Look-up Show more

The Customer Order Management app empowers your customers to have greater control over their shopping experience with your store. It offers a seamless process for customers to send requests for returns, exchanges, or cancellations through the Return Merchandise Authorization (RMA) system, ensuring convenient post-purchase management. Customers can easily reorder any of their past purchases, enjoying a special discount with each reorder, enhancing repeat customer satisfaction. Additionally, the app allows customers to request order invoices and update their shipping addresses effortlessly. Even for customers with disabled accounts, the Order Lookup Functionality provides a straightforward way to reconnect with their order history and details. This app not only enhances customer autonomy but also streamlines administrative tasks, leading to improved customer service and loyalty.

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Order lookup

Order cancellation

Return requests

Order management options

Exchange requests

Reorder with discount

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Return Prime:Return & Exchange

$19.99-$149.99 / Month

8.7

656 Reviews

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Make revenue through returns, send automated labels & refund Show more

Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.

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Automated return labels

In-store returns

Refund alternatives

Logistics integration

Seamless migration

Customizable portal

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AfterShip Returns & Exchanges

$23-$239 / Month

8.2

1,289 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.

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Flexible refund options

Self-service returns

Smart return rules

Exchange encouragement

Automated email updates

Automated return processes

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ESC Size Charts

$4.99 / Month

(4.3/5)

161 Reviews

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Reduce return rates with unlimited size charts and size guides Show more

Size Charts & Size Guide ‑ ESC is a user-friendly app designed to streamline the process of creating accurate and appealing size guides for your online store, helping customers make confident purchasing decisions and reducing the likelihood of returns. With the flexibility to design your own guide or utilize one of the pre-existing templates, this app allows you to seamlessly integrate size guides into product pages using product tags or present them across all products instantly. Easily editable, the guides can be customized to reflect your store's aesthetic, and enhanced with images, custom icons, and text for a more engaging customer experience. Supporting Shopify 2.0 and utilizing app blocks, Size Charts & Size Guide - ESC ensures compatibility and smooth functionality within your store. Additionally, if you feature your products on the Shop app, all size charts will be automatically displayed alongside the associated products, providing a consistent shopping experience across platforms. Save time and enhance your store's capability to assist customers in finding the right fit with this comprehensive size guide solution.

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Shop app integration

Template options

Shopify 2.0 support

Unlimited size charts

Easy guide creation

Product page tags

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AL: Infinity Scroll

8

14 Reviews

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Autoload, Infinite Scroll, Return To Top Show more

AL: Infinity Scroll is an app designed to elevate your online store's browsing experience and drive sales by integrating infinite scrolling functionality into your product listings with just one click. This feature ensures that as customers browse through products, additional items are pre-loaded seamlessly, offering an uninterrupted and smooth shopping experience. The app also includes a convenient one-click option to return to the top of the page. It is highly customizable to fit any store theme, ensuring seamless design integration. Should you encounter any compatibility issues or have suggestions for a better design, the development team is readily available for support. Stay updated with the latest features, with the most recent version released on April 18, 2024.

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Infinite scroll

Return to top

Smooth preloading

Theme customizable

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CheckPop ‑ Terms & Conditions

$1.99 / Month

8.2

1 Reviews

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Add checkbox with popup for terms, return policy on Cart page Show more

CheckPop ‑ Terms & Conditions is a versatile app designed to enhance user interaction by allowing store owners to track when customers have accepted their terms and conditions. With its customizable behavior, you can choose how the terms or refund policy are displayed — either in a new tab or a convenient popup window. Installation is seamless; simply integrate the app through the theme customization page, taking advantage of the latest app blocks feature without any modifications to your theme code. The app ensures easy record-keeping by storing the acceptance date and time directly within the order page. Furthermore, CheckPop supports pop-up display using existing pages or creating new ones, offering flexibility to match your store's design and workflow. Customize the display behavior effortlessly with the app's comprehensive options, ensuring a tailored user experience.

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Theme customization

Terms checkbox popup

Accept terms tracking

Custom behavior options

App blocks compatibility

Popup support

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Narvar Return and Exchange

(3.2/5)

20 Reviews

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Save sales & convert refund requests into exchanges. Show more

Narvar Return & Exchange is a robust application designed specifically for Shopify merchants aiming to optimize their sales and minimize refund-related losses. By providing a wide array of adaptable exchange options, this tool helps convert potential refunds into retained revenue, enhancing the overall customer experience. Merchants can maximize customer lifetime value through highly customizable and convenient return processes, which also utilize advanced reverse logistics to expedite product return handling. Seamless integration with existing business tools ensures a smooth workflow and enhances operational efficiency. Furthermore, Narvar equips businesses with intelligent insights and data-driven strategies to manage the complexities of the return process effectively. This strategic approach not only reduces costs but also strengthens customer relationships and loyalty.

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Store credit

Reverse logistics

Customizable experiences

Save sales

Retain revenue

Adaptable exchanges

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WeSupply Returns & Exchanges

$1125-$78 / Month

9.1

11 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.

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Instant exchanges

Self-service returns

Smart return rules

Gift cards

Carrier integrations

Shop now

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Shopify Return management apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 25 Apps

Kibo Order Management

Actindo Core1 DOP Connector

DEAGOR WMS Gestione Magazzino

ShopFlex Workflow Automation

Pango Returns & Shipping

FlexReturn Return Center

Accu Easy Return

ReturnX: Returns & Exchanges

Keepoala: Returns & rewards

Unified Order Return

ClickPost Returns Plus

ReturnGO Returns & Exchanges

Webkul Order Management

Return Prime:Return & Exchange

AfterShip Returns & Exchanges

ESC Size Charts

AL: Infinity Scroll

CheckPop ‑ Terms & Conditions

Narvar Return and Exchange

WeSupply Returns & Exchanges