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Customer reviews: Q:Request A Quote & Hide Price

Develop by Quote Snap

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (583)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

AustralianSportSupplies

Sep 01, 2024  on Shopify

The customer support from Tracy was impeccable. Loads of customizable features, overall a great user experience so far.

The Hair Surgeon

Aug 28, 2024  on Shopify

Great app when it comes to hiding pricing and creating quote requests from customers. There are certain countries I am not able to sell my products to due to conflict of interests with certain distributors. With this app I was easily able to hand select certain countries so that way they were not able to see the price of the items nor check out. The settings make it very easy to do this, and only took a few minutes. I did have some questions so I reached out to customer support chat and Cam from request a quote helped answer some questions I had and even went into the backend of the app to make things easier for me. Highly recommend

Solterra Supply

Aug 28, 2024  on Shopify

Tracy did a phenominal job assisting me with questions. Love the design of the app. Great overall experience.

Eco Mart Mexico

Aug 27, 2024  on Shopify

Support of agents in configuration is very helpful, solved in the moment and followed up correctly, Tanya goes the extra mile! Thank you guys!

My Store

Aug 25, 2024  on Shopify

I'm satisfied! They helped me quickly resolve my problem and the app works perfectly. I can definitely recommend it!

JCN Associates

Aug 21, 2024  on Shopify

The app is very user-friendly, and the customer service is excellent. Many thanks to Joyce for helping me with my queries in a very straightforward manner.

SchoolStore.ie

Aug 20, 2024  on Shopify

Very good app with excellent customer service. Does exactly what is says it does. I experiecend a few issues with hiding our prices on our collection page, bur Niel was very quick to sort this issue out for us. Overall we are very pleased with the performance of this app.

SIMFIRE

Aug 19, 2024  on Shopify

Great App, free plan comes with lots of amazing features to get started. Live chat customer support is also amazing with very quick replies for any help :) thank you!!

Apex Materialhantering

Aug 19, 2024  on Shopify

Funkar utmärkt för ändamålet med att ha dolda priser och offertförfrågans funktioner med många olika möjligheter och underlag. Finns många olika inställningar som fyller de flestas behov. Utmärkt, trevlig och serviceinriktad support via chat och mejl.

FM Media Print

Aug 18, 2024  on Shopify

So great, It works very fine and functional. Easy to use. The customer support is highly impressive, prompt reply and prompt solution. Niel a customer support agent is doing great in problem solving. He helps a lot to respond to my enquiries and solve whatever issues I encountered.

DS Refrigeration

Aug 14, 2024  on Shopify

The support is great. I had a couple of things that I didn't know how to do, and the support team of the app, had it all sorted for me, and gave me extra advice!

MM CASES

Aug 13, 2024  on Shopify

This app effectively addresses the issue by removing add to cart buttons and pricing from product. I want to highlight the fantastic support I received from Cam was incredibly helpful and supportive throughout the process. This app truly deserves a 5-star rating! :)

YOLO Luxury Consignment

Aug 12, 2024  on Shopify

Service and states services are all top notch. We are starting with the free plan and the service is better then any paid app has ever been. We will def stick with them if this trend continues!

Heracles Wellness

Aug 06, 2024  on Shopify

I've just started using this app, but so far it seems great and the support I have received from Cam is rapid and effective. Highly recommended so far!

BED MARKET

Aug 05, 2024  on Shopify

Highly Recommended! I found the O a Quote app to be perfect for my needs! My client wanted specific products to be available only as "preorder" and to hide the prices, and this app delivered flawlessly. I tried several other apps, but they all had limitations. This one is by far the best! The support team was amazing—quick to respond, very helpful, and guided me through the configuration process smoothly. I highly recommend this app! Thank you! 

Rotsen

Aug 05, 2024  on Shopify

Muy buena para quitar el precio e los productos (en nuestro caso varia el precio final porque los productos son a medida) y poner consultar precio. El soporte muy rápido y eficaz

Cann-B

Aug 05, 2024  on Shopify

Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.

Pepper Gray Online Store

Aug 04, 2024  on Shopify

I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.

Il Duca

Jul 29, 2024  on Shopify

very useful for entering product requests. The support was super helpful in resolving my requests. 5 stars

S.H.I.F.T. Event Rentals

Jul 28, 2024  on Shopify

This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app. Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.

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