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Customer reviews: Q:Request A Quote & Hide Price

Develop by Quote Snap

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (583)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

Lighting World

Oct 10, 2024  on Shopify

Thank you to the team on Request a Quote. We asked for assistance and they responded immediately and sorted out the issues we were facing. Thank you for your timely response.

dermavenue

Oct 09, 2024  on Shopify

Fast support. The App does exactly what it claims. If it could automatically send Draft Orders to customers, it would get 5/5 starts from us. But for RFQ apps, the app is simple and easy to set up and use.

Heater and Spa Parts

Oct 07, 2024  on Shopify

I needed some customisations that others couldn't do. These guys have been quick to customise, fix bugs, etc. This is the best Quoting & Price Hiding app I've found, and I think I've just about used them all. Thanks again.

Kansa Tools

Sep 30, 2024  on Shopify

This app is useful to hide the price of any product and send customer request quotation. This app works exactly as it says. And their support is excellent and fast, whenever I send a message their support executive replies immediately, and resolves the issue within minutes.

USA.Supply Groups Inc.

Sep 30, 2024  on Shopify

All customer service should be this great! I cannot say enough good things about the "O:Request a Quote - Hide Price" app and the incredible team behind it. As a business owner selling unique, high-value items, I needed a way to offer personalized quotes to my customers. This app has been the perfect solution! Here's what I love: Seamless Integration: The app integrated flawlessly with my Shopify store. It was incredibly easy to set up and customize to match my branding. Clean and Professional: The quote request form looks fantastic! It's clean, professional, and user-friendly, which is important for making a good impression on my clients. Powerful Functionality: The app does exactly what it promises. It allows me to hide prices, offer custom quotes, and manage inquiries efficiently. The "Quote to Order" feature is a game-changer! Outstanding Support: The support team has been absolutely amazing. They are responsive, helpful, and went above and beyond to answer my questions and ensure I was happy with the app. The Result: Since installing this app, I've seen a significant increase in qualified leads and customer engagement. It has streamlined my sales process and allowed me to provide a more personalized experience for my customers. If you're looking for a way to offer custom quotes and enhance your customer interactions, look no further. This app is worth every penny!

CMM Offroad

Sep 26, 2024  on Shopify

Working with Vicky was fantastic. I installed the app., but it was not coded in yet. 15 minutes after I downloaded I sent a message. Vicky was on line immediately. Able to help me out with my questions and assist in the finalize steps of getting my first product up and running with Quote Snap. One of my best experiences with adding an app to my Shopify Store. Thank you for a great app, easy and understandable along. The customer service from Vicky was just the cherry on top.

Castle Cove

Sep 25, 2024  on Shopify

It seems the changes are slow to take place in the app with adding buttons, but once it completes by refreshing, then it seems to work perfectly.

Gymsportz

Sep 24, 2024  on Shopify

Customer service Lynn has been of great help assisting in resolving all the issues I encountered. Highly recommend!

Visaudio

Sep 24, 2024  on Shopify

I've been on quite the hunt for a quote/request app for the last month. Between lack of features and lack of support, it was tough to find something that fit the niche needs of my company. I finally found it with this app and dev team. Would highly recommend!

JosHoppenbrouwers.com

Sep 24, 2024  on Shopify

Since Shopify doesn't have a hide price / request quote option yet, Quote Snap is a very good alternative. The app works great and instructions are easy to follow. And for the questions I coudn't find an answer to the support via chat is perfect. Always somebody there to help you immediately and with solutions to you problem. Thank you team!!

C2 Computer

Sep 23, 2024  on Shopify

perfect app with amazing support , their support solved our problem fast and efficiency. The best and the best support i have ever meet with.

Georgia Land Equipment LLC.

Sep 23, 2024  on Shopify

Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.

Kitchen Depot

Sep 21, 2024  on Shopify

I would definitely recommend using this app They helped me fix my issues right away. They are very helpful.

THATSMYOFFICE

Sep 19, 2024  on Shopify

Installed the app and needed some support, whchc was quick and superbly done within 24 hours. I'd recommend this app and the team developing it. We have the added functionality we needed and it works really well Thank you

Vartan's Fine Jewelry

Sep 11, 2024  on Shopify

I was looking for a way to easily remove the "Buy it now" and "Add to Cart" button for certain items and add a "Request a Quote" button instead. O:Request a Quote ‑ Hide Price is easy to use and when I had a question, their support team was quick to respond and extremely helpful. Thank you again to April for all of your help and guidance. I highly recommend this app!

Sportserve

Sep 11, 2024  on Shopify

It seems to be a very helpful application. However, in my case (inexperienced person trying to create a website:D), 10 queries seem a bit too few to be 100 per cent sure that the application works as expected. Tanya from support team is very nice and helpful :)

PFT Wales

Sep 10, 2024  on Shopify

Dissapointed by the support who couldnt understand English . we had a lengthy conversation which didnt help. The app seems to be fine though

TruHemp

Sep 08, 2024  on Shopify

Great app - does exactly what we required and is super simple to set up. Plus, Niel was so quick and helpful for a minor issue we had around email notifications.

Arocep

Sep 03, 2024  on Shopify

This app is perfect for providing RFQ and hide pricing features. Working with Amelia was a pleasure, she was fast and efficient. Would highly recommend using this app!

SEATONES

Sep 03, 2024  on Shopify

The app is good, the team are amazing, their support is quick and they always get the issue resolved!

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