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Customer reviews: Q:Request A Quote & Hide Price

Develop by Shopify

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (599)

Overall rating
4.8

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

Kinwork

Oct 21, 2025  on Shopify

Amazing service - had only just downloaded the app, and needed a small tweak - Vincent had it fixed in 20 mins. Thank you. App is easy to use and looks straight forward. Am looking forward to using and am really appreciative of the great support. Thank you

RB2B.pl

Oct 21, 2025  on Shopify

The best quote app on the market! The live support team is excellent — they answered all our questions and quickly resolved the few technical issues we had. The app offers plenty of features and covers all our needs!

Direct Chairs USA

Oct 10, 2025  on Shopify

We’ve just started integrating Quote Snap into our Shopify website, and we’re very happy with the support team and developer. They’ve been quick to respond and have resolved many small details efficiently. So far, it’s been a great experience — both the app and the team are excellent. Highly recommended!

MONTAGÉ Andaman Gourmet Salt - EAP Trading LLC

Oct 10, 2025  on Shopify

I am just getting started. Support was great. Finally found a solution to my my wholesale side of things.

Supreme Spa & Pool Online

Oct 10, 2025  on Shopify

The Request a Quote part of the app works as expected and does exactly what we need it to do but could never get simple SMTP email notifications to work which is a must have feature. As is the customer requests a quote and it generates a draft order but our big ticket sales team doesn't watch or have access to the online store so they never see the orders. We need a way to notify them along with the information in the quote using simple a standard SMTP relay. Contacted support but we're talking to the after hours guy, who relays to someone, who relays to someone, who says they'll pass the information onto the developer. They mostly just request the same information over and over again e.g. screenshots of the error, proof that smtp works outside the app which it all does and we've provided. Wait a day for info to relay back and they ask for the same stuff again.

KOUOH BRODERIE

Oct 09, 2025  on Shopify

Great customer service and great app. A lot of functionnalities available and easy to use. I chose this app over an other because they are able to get line items properties in their quote : Perfect for business that offer custom products. Moreover I had a question their customer service agent answered in 30 seconds.

Gym Gear

Oct 06, 2025  on Shopify

Excellent App, Great support. Very helpful and polite and with the help of the support team I have customised the app just how I want it on my store. Recommended.

Office Furniture Company

Sep 30, 2025  on Shopify

Not one to leave reviews normally, but the team behind this app have impressed me so many times, I need to share. I paid for some customisation for my use case, and they exceeded on deliverables and timeline. Super responsive to suggestions and questions (even the silly ones) and for more complex stuff they bring in their tech advisors and a client facing team to ensure all people are on the same page. Nothing is a problem, and even after my custom project was signed off as completed, I found something I needed to have adjusted and they happily did this at no charge. Yes, the functionality of the app needs to do what you want, but if you are considering these guys and another, I assure you, the help and support make choosing them well worth it. This developer has a few apps, and I've left a similar review for their sister company. If you are considering quote + discounts, speak to them about their other apps as I was able to get a near custom solution and the team got both speaking together seamlessly,

Cleanflow

Sep 30, 2025  on Shopify

The app works great and the support team is very responsive. They quickly fixed an issue we reported and followed up to make sure everything was resolved. Highly recommended!

Sinocmp

Sep 24, 2025  on Shopify

This app is useful for my Shopify store! Hiding prices and adding the "Request a Quote" button was super straightforward—no complicated setup, and it works seamlessly with my store’s theme. As for the service, the support team was incredible. 5 stars are worthy!

Easts at Makaraka

Sep 17, 2025  on Shopify

This app does what I need it too and whenever I have had questions, the developers have been so helpful and responsive. Great to deal with.

Mabrook Hotel Supplies

Sep 10, 2025  on Shopify

In apps like this where functionality is critical to the business, what matters more than the ease of use of the app itself is the communication of the team behind it. We had rebuilt our store recintly and needed urgent support help to fix a few stylization issues, the team from Quote Snap answered and fixed the issue all within 15 minutes. That gives me confidance and trust!

Albert Gonzales Art

Sep 05, 2025  on Shopify

Great app! I had one problem I needed help with and Joyce help me figure out what to do right away. I was a little nervous at first, but glad I made the investment for my site.

Niche

Sep 04, 2025  on Shopify

Their live chat is very responsive and elevates the issue to the respective teams when necessary to resolve complex issues with their dev team. Happy with this app!

Worktops.net

Aug 21, 2025  on Shopify

Excellent app, does what it says. Any issues and the customer support are very quick to assist. Very impressed.

DJ's Furniture

Aug 19, 2025  on Shopify

Great customer service! They helped us set everything up and are always quick to respond to questions!

Nagosa Jewelry

Aug 11, 2025  on Shopify

The app is great and helped me solve the problem. The customer service was very timely and patient in helping me solve the problem.

House of Hackney

Aug 06, 2025  on Shopify

We’ve been incredibly impressed with the O:Request a Quote app, not only is it a well-built and reliable solution, but the support team behind it has been outstanding. They’ve gone above and beyond to help us, including accommodating requests tailored specifically to our business needs. It’s rare to find such a combination of great functionality and exceptional customer service. Highly recommended!

Michel Atlan

Jul 31, 2025  on Shopify

Vincent the agent came to my help earlier into my site to revert the request a quote and revert all prices pages that were not showing prices as a result i sure how new visitors will come to my site . Vincent was super patient and professional and most definitely knowable . i rally had a good experience with Vincent, def a super technician .thank you vincent

GoGetBattery

Jul 30, 2025  on Shopify

Amazing app and absolutely wonderful support team! Special thanks to Cam for the outstanding support — super quick, friendly, and professional. They understood my request instantly and replaced the "Add to Cart" button with "Request a Quote" exactly how I wanted.

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