Customer reviews: O:Request a Quote ‑ Hide Price

<h3>What Merchants Think</h3> <p>Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.</p> <h3>Key Strengths</h3> <ul> <li>Remarkable customer support with quick response times and effective resolution of issues.</li> <li>Easy installation and seamless integration with Shopify.</li> <li>Highly customizable and user-friendly interface.</li> <li>Effective for hiding prices and managing quote requests.</li> <li>Enhancement of sales process and customer interaction through personalized quotes.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users experience initial setup difficulties, particularly with advanced features.</li> <li>Support availability can vary during off-peak hours for certain regions.</li> <li>Intermittent technical issues, such as slow updates or errors, occasionally reported by users.</li> <li>Documentation and instructions can sometimes lack clarity and require improvement.</li> </ul> <h3>Final Thoughts</h3> <p>The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.</p>

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Reviews (658)

Overall rating

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What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

Remarkable customer support with quick response times and effective resolution of issues.
Easy installation and seamless integration with Shopify.
Highly customizable and user-friendly interface.
Effective for hiding prices and managing quote requests.
Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

Some users experience initial setup difficulties, particularly with advanced features.
Support availability can vary during off-peak hours for certain regions.
Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

Pepper Gray Online Store

Aug 04, 2024 on Shopify

I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.

S.H.I.F.T. Event Rentals

Jul 28, 2024 on Shopify

This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app. Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.