The Request Quote App fulfills all our requirements and the team provides great service and support.

The service was great. I had an issue with the 'hide price' function, and the helpdesk of Quote Snap solved it for me!

** Update ** after the excellent response and ownership that I have received from Omega after reporting these problems, I am updating this review from 2* to 4*. We accept that things may occasionally go wrong, but the most important thing is that the App teams take ownership and ensure that the problems are resolved and do not hit other customers. Omega's response to this has been excellent - which gives me confidence in the wider quality of the product - thank you!! Previous review: Lots of great functionality and good support but I felt mis-led by the app description. It does not automatically create draft orders after a quote is accepted - you will need to do this via a manual step. Also **WARNING** - I was testing on a paid plan and hiding the ATC button for just the test product. I switched back to the free plan and it updated the options in the background to hide ATC for ALL products in our store, resulting in lost revenue. I did not expect this to happen and I did not see any warnings. So IMO, a good product let down by misleading marketing and a pricing plan implementation that puts App revenue before the customers business. Not acceptable.

Lots of great functionality and good support but I felt mis-led by the app description. It does not automatically create draft orders after a quote is accepted - you will need to do this via a manual step. Also **WARNING** - I was testing on a paid plan and hiding the ATC button for just the test product. I switched back to the free plan and it updated the options in the background to hide ATC for ALL products in our store, resulting in lost revenue. I did not expect this to happen and I did not see any warnings. So IMO, a good product let down by misleading marketing and a pricing plan implementation that puts App revenue before the customers business. Not acceptable.

Great app, easy to set up and use. Support team is wonderful, Niel is always available to assist and handles our request perfectly. We are happy with this app!

Thank you with quick support during technical help. I appreciate Cam efforts for quick and guaranteed solutions.

Excellent customer service by Lynn and the developers acted so quickly to fix a glitch that occurred. HIGHLY RECOMMENDED!

Cam has been pleasure to work with , helped out with all setting up and made the app fit my store perfectly

I’d give 6 stars if I could! I subscribed to this app while looking for a quoting solution. The app already had some great features, but it was missing one that I really needed. I reached out to the team to see if they could add it they reviewed my request, confirmed it was possible, and provided a fair quote for the custom work. The entire job was completed within 8 hours, and it works perfectly! Their willingness to collaborate and adapt their app to my specific business needs really sets them apart. It’s refreshing to see a company that genuinely works with its users to deliver what they need. Highly recommend!

Exceptional customer service! When I ran into an issue, the support team stepped in immediately. They were incredibly patient while guiding me and solved the problem right away. A truly five-star experience—highly recommend their dedicated team.