Soporte extremadamente lento. No tienen claro que en la experiencia de cliente hay paginas que no se pueden personalizar y están en Ingles. Muchos bugs y problemas que no sabian que existían. No tienen soporte eficiente para horario americano, cada cosa que se solicita tiene que esperar una respuesta al dia siguiente. Llevo 1 mes tratando de resolver problemas que no habian descubierto. Parece que ellos no usan su propia aplicacion. Muy mala experiencia. Ademas por resolver sus propios bugs, me piden pagar $400!

Ran into some trouble with the app (the quantity button was still visible so customers could still add to cart) and the support team was very responsive. They fixed my issue over the weekend and let me know, and everything is working as intended now!

I encountered a few issues during the setup while enabling cross-functionality with another app for my B2B store. The customer support team was extremely helpful and always available whenever I had questions or ran into problems. Highly recommended.

I am new to App, so just had my 1st question so I am rating the CSR who helped me and not the App itself. The CSR named Ben was quick and efficient in helping me setup my 1st quote sheet, it was easy. Thanks!

the app works well and the team is very responsive for support requests. The main issue I see with this and the other similar apps is that the load time of the widgets is long which means the product prices stay exposed for seconds which is not so good.

This app offers some of the best solutions for quote based orders. It offers robust solutions that streamline the sales process. I highly recommend this app to anyone looking to streamline their quote process.

This app has been really easy to set up and the support team, especially Enola has been fantastic. They are very quick to respond and so far we're really impressed with this app. We're using it to tailor the experience from our DTC vs. B2B customers and this app is a huge upgrade for our user experience.

One of the WORST apps ever! They have so many glitches and no customization in the way the quotes are presented to clients. Their developer team and customer service team is so arrogant and defensive towards any client request. We highly DO NOT RECOMMEND using this app!

The Request Quote App fulfills all our requirements and the team provides great service and support.

The service was great. I had an issue with the 'hide price' function, and the helpdesk of Quote Snap solved it for me!

** Update ** after the excellent response and ownership that I have received from Omega after reporting these problems, I am updating this review from 2* to 4*. We accept that things may occasionally go wrong, but the most important thing is that the App teams take ownership and ensure that the problems are resolved and do not hit other customers. Omega's response to this has been excellent - which gives me confidence in the wider quality of the product - thank you!! Previous review: Lots of great functionality and good support but I felt mis-led by the app description. It does not automatically create draft orders after a quote is accepted - you will need to do this via a manual step. Also **WARNING** - I was testing on a paid plan and hiding the ATC button for just the test product. I switched back to the free plan and it updated the options in the background to hide ATC for ALL products in our store, resulting in lost revenue. I did not expect this to happen and I did not see any warnings. So IMO, a good product let down by misleading marketing and a pricing plan implementation that puts App revenue before the customers business. Not acceptable.

Lots of great functionality and good support but I felt mis-led by the app description. It does not automatically create draft orders after a quote is accepted - you will need to do this via a manual step. Also **WARNING** - I was testing on a paid plan and hiding the ATC button for just the test product. I switched back to the free plan and it updated the options in the background to hide ATC for ALL products in our store, resulting in lost revenue. I did not expect this to happen and I did not see any warnings. So IMO, a good product let down by misleading marketing and a pricing plan implementation that puts App revenue before the customers business. Not acceptable.

Great app, easy to set up and use. Support team is wonderful, Niel is always available to assist and handles our request perfectly. We are happy with this app!

Thank you with quick support during technical help. I appreciate Cam efforts for quick and guaranteed solutions.

Excellent customer service by Lynn and the developers acted so quickly to fix a glitch that occurred. HIGHLY RECOMMENDED!

Cam has been pleasure to work with , helped out with all setting up and made the app fit my store perfectly

I’d give 6 stars if I could! I subscribed to this app while looking for a quoting solution. The app already had some great features, but it was missing one that I really needed. I reached out to the team to see if they could add it they reviewed my request, confirmed it was possible, and provided a fair quote for the custom work. The entire job was completed within 8 hours, and it works perfectly! Their willingness to collaborate and adapt their app to my specific business needs really sets them apart. It’s refreshing to see a company that genuinely works with its users to deliver what they need. Highly recommend!

Exceptional customer service! When I ran into an issue, the support team stepped in immediately. They were incredibly patient while guiding me and solved the problem right away. A truly five-star experience—highly recommend their dedicated team.

Amazing work and support from Cam the live support member, made my product landing page and product page look amazing. This is a great service and app. Thank you Cam and your team

Amazing service - had only just downloaded the app, and needed a small tweak - Vincent had it fixed in 20 mins. Thank you. App is easy to use and looks straight forward. Am looking forward to using and am really appreciative of the great support. Thank you