We’ve been piloting the O:Request a Quote ‑ Hide Price app on our Shopify site, and it has been working exactly as expected, hiding prices and making the setup process simple and straightforward. What really stood out was the support. I ran into a technical issue, and Ben from their team responded quickly and resolved it right away. Excellent customer service so far!

We would avoid this like the plague. Unfortunately we installed Quote Snap and Pareto. The Pareto app had a problem where it wouldn’t honor the rules and allowed checkout anyway. After contacting support we were advised the problem would be looked into, more than 2 weeks passed without a response. Then all of a sudden the checkout couldn’t be used for any order - it was disabled. This happened from the same time Quote Snap was installed, perhaps a coincidence but it was either a problem with one or the other apps created by Omega - either their Pareto app or Quote Snap. It’s already confusing enough using an app like this with a B2B store as there’s nothing consistent between a B2B and DTC sale, and it complicates things when there’s catalogs in one currency and the address being used is in another market. You have to pay $100 a month as a premium for being on Plus, but markets and currencies are still a mess - and then things go wrong and you end up with quotes in the wrong currency. It’s the not straightforward for a customer to know how this differentiates, let alone the store owner. Support advised that server maintenance at Omega could have caused the checkout to be disabled, which is a real problem that the cart relies on their service being fully functional or it could disable the checkout. The actual cause wasn’t found, but removing and disabling the apps brought the checkout back to life. The problem wasn’t evident and it took to removing apps to find the culprit. Even disabling it didn’t initially help. This unfortunately resulted in a loss of revenue and angry customers. These apps should be designed that if there is any type of issue at the apps servers that there is at least an option to allow checkout to proceed, not to simply disable it or make it unusable. This is simply an app I’d avoid, especially not being able to get support when the issue was occurring - Plus stores are looking for reliability and help when needed, that’s why these devs charge more for a Plus store isn’t it?

Super easy to use app! But most importantly, the customer service was AMAZING. The native settings weren't removing the "Add To Cart" button so I used the chat feature and someone helped me right away. They had a fix for the issue within 5 minutes. Literally unheard of these days. 10/10 would recommend just for the customer service!

Très bon service de Ben qui m'a réparé un bogue rapidement. Mes prix s'affichaient (alors que je veux les cacher), mais il a été efficace!

I am new to Shopify and started using Omega Request a Quote. So far so good and the customer service is excellent. I needed a bit of help at the start and Ben was helpful and efficient. All my questions were answered quickly, and I can't wait to launch my website www.furnify.co.uk.

After struggling for weeks and to no avail, to find a way to customize the Privilege theme in order to simply manage to hide the price of a product that is no longer available but still needs to be shown in the store I finally found The App you need for that: O:Request a Quote from Quote Snap. Easy to install with a great help desk that answers pretty much 24/7 and solves your issues while you're asleep. Really impressed by that team. Highly recommended for a very reasonable monthly price!

Great quote app that support our business needs with amazing support. Must have quote app if you need a quotation on your website.

Within the first week of install, I incurred issues with the app. The most notable and disastrous issue of all was in January 2025. This app was identified by the Shopify Dev team as being the primary reason my website has been ruined. Pictures on the homepage were deleted, now product collections are suddenly gone. Alan N. the developer here was not helpful and unresponsive when I stated what was going on. He didn't bother to respond to my email. Customer support can't fix a developers mistakes.

This application is excellent. It is very easy to use, and there is also a responsive support team that replies within 2 to 3 minutes! Great job.

The app functionality and purpose is one of the best along with the customer service. Lynn was instrumental in facilitating a change with their development team to accommodate fluidity for our Client's website experience. The result of this was great. Communication is excellent and the app works perfectly. Super stoked on this implementation and use of the app for our business needs. Check them out!

I installed this to trial but it didn't have all the functionality we needed but seemed like a nice app - used for a few hours and uninstalled but was charged $16.99 - so I'd be careful before using the "free trial" - it isn't free!

I installed this app in seconds - super easy. I had an issue with the price showing so used their 24x7 chat and someone was available within minutes and solved my problem quickly. Excellent customer service - thank you!

Needed to upgrade quickly (which is a good thing offcourse) and got good help from Ben. So far so good!

Great app, offered the solution we needed. Slight problem with buttons on product and Hana in support was very helpful & resolved the issue for us. Would recommend.

EDIT 1/16/25: Lately, it's been incredibly hit or miss when trying to use this app. I've been getting a lot of 404 errors when I click on the app to edit. The latest is an upstream connect error, which is new to me. I don't even have the option to chat with their support. EDIT 1/21/25: The issue has been resolved, and I can now use the app again. I admit that their tech support has done a fantastic job keeping me up-to-date with any issues I have had, past or present. Thank you to the Omega Team.

Request a Quote offers excellent support! They went above and beyond to help with app set up and optimization. Highly recommend!

Cam helped me out and was so helpful and fast I was really impressed with Cam and the App functionality. I would certainly recommend integrating this service! Ash

Great support and knowledgable staff, they helped me get set up and allowed me a trial to test the app. So far working great.

This is a super powerful app once you know how to use all the functions. I had Ben with me and guided me through every step of the way, Even helped me to make it my form beautiful. Thank you so much.

App has worked well so far. Even works with my "Upload Files" app. Anna helped my make a custom adjustment quickly and easily. Recommend!