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Customer reviews: O:Request A Quote & Hide Price

Develop by Quote Snap

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (578)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

Nagosa Jewelry

Aug 11, 2025  on Shopify

The app is great and helped me solve the problem. The customer service was very timely and patient in helping me solve the problem.

House of Hackney

Aug 06, 2025  on Shopify

We’ve been incredibly impressed with the O:Request a Quote app, not only is it a well-built and reliable solution, but the support team behind it has been outstanding. They’ve gone above and beyond to help us, including accommodating requests tailored specifically to our business needs. It’s rare to find such a combination of great functionality and exceptional customer service. Highly recommended!

Michel Atlan

Jul 31, 2025  on Shopify

Vincent the agent came to my help earlier into my site to revert the request a quote and revert all prices pages that were not showing prices as a result i sure how new visitors will come to my site . Vincent was super patient and professional and most definitely knowable . i rally had a good experience with Vincent, def a super technician .thank you vincent

GoGetBattery

Jul 30, 2025  on Shopify

Amazing app and absolutely wonderful support team! Special thanks to Cam for the outstanding support — super quick, friendly, and professional. They understood my request instantly and replaced the "Add to Cart" button with "Request a Quote" exactly how I wanted.

JOYROOM

Jul 27, 2025  on Shopify

Amazing Support! Cam was incredibly helpful and responsive in solving my issue. The service was smooth, efficient, and convenient. Highly recommend!

Innavi

Jul 25, 2025  on Shopify

Fantastic App & Outstanding Support! This app has been a game-changer for our Shopify store...easy to install, intuitive to use, and it delivers exactly what we need. What really sets it apart, though, is the customer service. The support team is incredibly responsive, helpful, and genuinely invested in making sure everything runs smoothly. Highly recommend to anyone looking to streamline their store and get reliable assistance when they need it!

Neo Mark

Jul 09, 2025  on Shopify

This plugin is very useful and can help us solve B2B business problems. I hope the UI of the plugin can be made better.

The Madison Collection

Jul 02, 2025  on Shopify

Great app and easy to customise. Tried the others but this is by far the superior app! Tracy from support has been super duper helpful! Even the Dev team got involved to assist in getting the form to look exactly how I want it to be. Would highly recommend this app :) 10 stars!

MRI Safe Products by MRIaudio Inc.

Jun 26, 2025  on Shopify

The app performs great, and the customer service is exceptional. I was able to quickly resolve some theme customization issues through the chat support, which was both responsive and efficient. Overall, it's an excellent product backed by a fantastic team.

JR SERVICES QLD

Jun 25, 2025  on Shopify

I have just installed tonight and was able to ask questions in the chat box and had instant help! so far, so good! thank you :)

Kodiak Saunas

Jun 19, 2025  on Shopify

"Support was quick to resolve our app integration issue, and the development team promptly recommended an effective solution. Overall, very responsive and helpful.

Good Vibe Digital

Jun 11, 2025  on Shopify

This quote app is very powerful! It covers almost all the needs related to quotes, from quote form development (you can also customize the fields), importing quote forms to different product pages, and confirming quote submission lists. Not only that, the customer service specialist Mabel is also very friendly and professional, and responds to questions very efficiently. It is a great consulting experience!

wp westermann products

Jun 11, 2025  on Shopify

I've been using this app for a while now, and the quote request feature works flawlessly! The support team is incredibly friendly and always quick to respond. Highly recommended!

IT Parts 123

Jun 10, 2025  on Shopify

Ben and the team did a remarkable job assisting me in making everything work for our store. They went above and beyond. They communicate so when and were friendly throughout.

Jewelry by Olivia K

May 30, 2025  on Shopify

Amazing Customer Support. I was having issues where the "hiding the price" was working on the product page but not the collections page. Apparently, it's a known bug on Shopify's side. This team's tech support answered me in under 1 minute and helped me solve the issue immediately. The app is working perfectly now. Highly recommend.

GastroHero

May 28, 2025  on Shopify

We've been using O:Request a Quote and couldn't be happier. The app works flawlessly—it's fast, reliable, and easy to configure to match our needs. But what truly makes it stand out is the exceptional support team. Every time we had a question or needed help, they responded almost immediately with helpful, detailed guidance.

Micromex

May 23, 2025  on Shopify

Awesome app and outstanding customer service! It's met all my needs and played a key role in helping my business grow. Highly recommended.

Amstel Gallery

May 21, 2025  on Shopify

I was helped with hiding price and it was a pleasure, Ben helped me manually and he did a great job. I recommend this app!

GastroHero

May 07, 2025  on Shopify

Great and easy to setup App, with a support team that deserves a special mention. They are responsive, friendly, and always ready to help with any questions or tweaks we needed.

AdelabTest

May 06, 2025  on Shopify

This app and it result are up to the mark. It functionality is smooth and the best part is their support team is the best. They solve all queries on the spot.

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