Customer reviews: O:Request a Quote ‑ Hide Price

<h3>What Merchants Think</h3> <p>Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.</p> <h3>Key Strengths</h3> <ul> <li>Remarkable customer support with quick response times and effective resolution of issues.</li> <li>Easy installation and seamless integration with Shopify.</li> <li>Highly customizable and user-friendly interface.</li> <li>Effective for hiding prices and managing quote requests.</li> <li>Enhancement of sales process and customer interaction through personalized quotes.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users experience initial setup difficulties, particularly with advanced features.</li> <li>Support availability can vary during off-peak hours for certain regions.</li> <li>Intermittent technical issues, such as slow updates or errors, occasionally reported by users.</li> <li>Documentation and instructions can sometimes lack clarity and require improvement.</li> </ul> <h3>Final Thoughts</h3> <p>The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.</p>

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Reviews (658)

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What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

Remarkable customer support with quick response times and effective resolution of issues.
Easy installation and seamless integration with Shopify.
Highly customizable and user-friendly interface.
Effective for hiding prices and managing quote requests.
Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

Some users experience initial setup difficulties, particularly with advanced features.
Support availability can vary during off-peak hours for certain regions.
Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

Trustico® Online Security

Mar 21, 2025 on Shopify

We would avoid this like the plague. Unfortunately we installed Quote Snap and Pareto. The Pareto app had a problem where it wouldn’t honor the rules and allowed checkout anyway. After contacting support we were advised the problem would be looked into, more than 2 weeks passed without a response. Then all of a sudden the checkout couldn’t be used for any order - it was disabled. This happened from the same time Quote Snap was installed, perhaps a coincidence but it was either a problem with one or the other apps created by Omega - either their Pareto app or Quote Snap. It’s already confusing enough using an app like this with a B2B store as there’s nothing consistent between a B2B and DTC sale, and it complicates things when there’s catalogs in one currency and the address being used is in another market. You have to pay $100 a month as a premium for being on Plus, but markets and currencies are still a mess - and then things go wrong and you end up with quotes in the wrong currency. It’s the not straightforward for a customer to know how this differentiates, let alone the store owner. Support advised that server maintenance at Omega could have caused the checkout to be disabled, which is a real problem that the cart relies on their service being fully functional or it could disable the checkout. The actual cause wasn’t found, but removing and disabling the apps brought the checkout back to life. The problem wasn’t evident and it took to removing apps to find the culprit. Even disabling it didn’t initially help. This unfortunately resulted in a loss of revenue and angry customers. These apps should be designed that if there is any type of issue at the apps servers that there is at least an option to allow checkout to proceed, not to simply disable it or make it unusable. This is simply an app I’d avoid, especially not being able to get support when the issue was occurring - Plus stores are looking for reliability and help when needed, that’s why these devs charge more for a Plus store isn’t it?

Noteworthy Selections

Feb 27, 2025 on Shopify

Within the first week of install, I incurred issues with the app. The most notable and disastrous issue of all was in January 2025. This app was identified by the Shopify Dev team as being the primary reason my website has been ruined. Pictures on the homepage were deleted, now product collections are suddenly gone. Alan N. the developer here was not helpful and unresponsive when I stated what was going on. He didn't bother to respond to my email. Customer support can't fix a developers mistakes.

GAPS Water Treatment

Feb 26, 2025 on Shopify

I installed this to trial but it didn't have all the functionality we needed but seemed like a nice app - used for a few hours and uninstalled but was charged $16.99 - so I'd be careful before using the "free trial" - it isn't free!

CRUZ LABEL

Jan 01, 2025 on Shopify

The app has not been working and we keep getting a "500 Server Error" message.

Georgia Land Equipment LLC.

Sep 23, 2024 on Shopify

Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.