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Customer reviews: Q:Request A Quote & Hide Price

Develop by Quote Snap

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (583)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

GAPS Water Treatment

Feb 26, 2025  on Shopify

I installed this to trial but it didn't have all the functionality we needed but seemed like a nice app - used for a few hours and uninstalled but was charged $16.99 - so I'd be careful before using the "free trial" - it isn't free!

Birth Supplies Canada

Feb 09, 2025  on Shopify

I installed this app in seconds - super easy. I had an issue with the price showing so used their 24x7 chat and someone was available within minutes and solved my problem quickly. Excellent customer service - thank you!

Rental.fitness

Jan 31, 2025  on Shopify

Needed to upgrade quickly (which is a good thing offcourse) and got good help from Ben. So far so good!

Crua Carpentry

Jan 21, 2025  on Shopify

Great app, offered the solution we needed. Slight problem with buttons on product and Hana in support was very helpful & resolved the issue for us. Would recommend.

The Oak Country Peddler

Jan 20, 2025  on Shopify

EDIT 1/16/25: Lately, it's been incredibly hit or miss when trying to use this app. I've been getting a lot of 404 errors when I click on the app to edit. The latest is an upstream connect error, which is new to me. I don't even have the option to chat with their support. EDIT 1/21/25: The issue has been resolved, and I can now use the app again. I admit that their tech support has done a fantastic job keeping me up-to-date with any issues I have had, past or present. Thank you to the Omega Team.

Modixusa

Jan 12, 2025  on Shopify

Request a Quote offers excellent support! They went above and beyond to help with app set up and optimization. Highly recommend!

Mondiale1984

Jan 09, 2025  on Shopify

Cam helped me out and was so helpful and fast I was really impressed with Cam and the App functionality. I would certainly recommend integrating this service! Ash

1TAPDONE

Dec 25, 2024  on Shopify

Great support and knowledgable staff, they helped me get set up and allowed me a trial to test the app. So far working great.

SUNLU

Dec 25, 2024  on Shopify

This is a super powerful app once you know how to use all the functions. I had Ben with me and guided me through every step of the way, Even helped me to make it my form beautiful. Thank you so much.

Shirts + Merch

Dec 21, 2024  on Shopify

App has worked well so far. Even works with my "Upload Files" app. Anna helped my make a custom adjustment quickly and easily. Recommend!

DKshop

Dec 15, 2024  on Shopify

I encountered a minor issue and reached out for help through the live chat. They resolved it immediately with speed and clarity. Excellent service! Thank you Anna :)

ShopDecor

Nov 06, 2024  on Shopify

We couldn’t be happier with the quote request app we've integrated into our e-commerce platform. It’s been an absolute game-changer in helping us manage customer inquiries effectively. First off, the customer support is stellar – they respond incredibly quickly, addressing any questions or issues in a matter of minutes. This kind of service is rare and much appreciated. The email templates are extremely customizable, allowing us to maintain our brand voice and tailor communication to each client. Managing the quotes is a breeze, with the app offering an intuitive interface that makes it easy to track and respond to requests efficiently. One of our favorite features is the automation capability: we can automatically assign quote requests to the right team members based on predefined criteria, which has significantly sped up our response times. This app has truly optimized our workflow and enhanced the customer experience. Highly recommended for any business looking to simplify and professionalize their quote management process!

Mede outdoor

Nov 05, 2024  on Shopify

wow really liked it , great app and fast , kind , professional support service, thank you a lot Vicky you were very helpful

NIDO HOME

Nov 04, 2024  on Shopify

This is the best App I have installed on Shopify. Easily customizable/configurable and if you get stuck, the support team is the best resolving the question/issue quickly. This solution is clean and easy to use. It integrates easily with Zappier and Flow to enable the quotes to be viewed with Zoho CRM.

Triple Star Fencing Supplies

Oct 31, 2024  on Shopify

Top notch, works a treat for my website and their troubleshooting service is quick, and very helpful.

Cdm Inc.

Oct 30, 2024  on Shopify

Thank you so much to Vicky for all your help!! She was quick and helped with all my issues!! Greatly appreciate her!!!

MOOSASILWADI ART&DESIGN

Oct 30, 2024  on Shopify

IT IS NOT ONLY THE APP IS COOL, BUT THE PEOPLE BEHIND THE APP ARE COOL TOO, AND THAT IS THE MOST IMPORTANTTTHING, THANK YOU, GREAT HELP/SUPPORT.

RedKarpet Store

Oct 24, 2024  on Shopify

The App is very good, I used it for hiding prices on some collections and its very seamless to us. But whats really awesome is their support. I dont even see this kind of support from major players like Facebook or Meta, but these folks are very good. Highly recommended.

Metalinspec MX

Oct 16, 2024  on Shopify

Recomiendo esta aplicación, ayuda a solicitar cotizaciones igual que ocultar ciertos aspectos en temas de precios.

Woodrichpa

Oct 10, 2024  on Shopify

The customer service was great! Not only did they respond instantly, they were able to change the CSS code to resolve my request!

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