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Customer reviews: O:Request a Quote ‑ Hide Price

Develop by Quote Snap
<h3>What Merchants Think</h3> <p>Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.</p> <h3>Key Strengths</h3> <ul> <li>Remarkable customer support with quick response times and effective resolution of issues.</li> <li>Easy installation and seamless integration with Shopify.</li> <li>Highly customizable and user-friendly interface.</li> <li>Effective for hiding prices and managing quote requests.</li> <li>Enhancement of sales process and customer interaction through personalized quotes.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users experience initial setup difficulties, particularly with advanced features.</li> <li>Support availability can vary during off-peak hours for certain regions.</li> <li>Intermittent technical issues, such as slow updates or errors, occasionally reported by users.</li> <li>Documentation and instructions can sometimes lack clarity and require improvement.</li> </ul> <h3>Final Thoughts</h3> <p>The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.</p>

Reviews (658)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

JosHoppenbrouwers.com

Sep 24, 2024  on Shopify

Since Shopify doesn't have a hide price / request quote option yet, Quote Snap is a very good alternative. The app works great and instructions are easy to follow. And for the questions I coudn't find an answer to the support via chat is perfect. Always somebody there to help you immediately and with solutions to you problem. Thank you team!!

C2 Computer

Sep 23, 2024  on Shopify

perfect app with amazing support , their support solved our problem fast and efficiency. The best and the best support i have ever meet with.

Georgia Land Equipment LLC.

Sep 23, 2024  on Shopify

Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.

Kitchen Depot

Sep 21, 2024  on Shopify

I would definitely recommend using this app They helped me fix my issues right away. They are very helpful.

THATSMYOFFICE

Sep 19, 2024  on Shopify

Installed the app and needed some support, whchc was quick and superbly done within 24 hours. I'd recommend this app and the team developing it. We have the added functionality we needed and it works really well Thank you

Vartan's Fine Jewelry

Sep 11, 2024  on Shopify

I was looking for a way to easily remove the "Buy it now" and "Add to Cart" button for certain items and add a "Request a Quote" button instead. O:Request a Quote ‑ Hide Price is easy to use and when I had a question, their support team was quick to respond and extremely helpful. Thank you again to April for all of your help and guidance. I highly recommend this app!

Sportserve

Sep 11, 2024  on Shopify

It seems to be a very helpful application. However, in my case (inexperienced person trying to create a website:D), 10 queries seem a bit too few to be 100 per cent sure that the application works as expected. Tanya from support team is very nice and helpful :)

PFT Wales

Sep 10, 2024  on Shopify

Dissapointed by the support who couldnt understand English . we had a lengthy conversation which didnt help. The app seems to be fine though

TruHemp

Sep 08, 2024  on Shopify

Great app - does exactly what we required and is super simple to set up. Plus, Niel was so quick and helpful for a minor issue we had around email notifications.

Arocep

Sep 03, 2024  on Shopify

This app is perfect for providing RFQ and hide pricing features. Working with Amelia was a pleasure, she was fast and efficient. Would highly recommend using this app!

SEATONES

Sep 03, 2024  on Shopify

The app is good, the team are amazing, their support is quick and they always get the issue resolved!

AustralianSportSupplies

Sep 01, 2024  on Shopify

The customer support from Tracy was impeccable. Loads of customizable features, overall a great user experience so far.

The Hair Surgeon

Aug 28, 2024  on Shopify

Great app when it comes to hiding pricing and creating quote requests from customers. There are certain countries I am not able to sell my products to due to conflict of interests with certain distributors. With this app I was easily able to hand select certain countries so that way they were not able to see the price of the items nor check out. The settings make it very easy to do this, and only took a few minutes. I did have some questions so I reached out to customer support chat and Cam from request a quote helped answer some questions I had and even went into the backend of the app to make things easier for me. Highly recommend

Solterra Supply

Aug 28, 2024  on Shopify

Tracy did a phenominal job assisting me with questions. Love the design of the app. Great overall experience.

Eco Mart Mexico

Aug 27, 2024  on Shopify

Support of agents in configuration is very helpful, solved in the moment and followed up correctly, Tanya goes the extra mile! Thank you guys!

My Store

Aug 25, 2024  on Shopify

I'm satisfied! They helped me quickly resolve my problem and the app works perfectly. I can definitely recommend it!

JCN Associates

Aug 21, 2024  on Shopify

The app is very user-friendly, and the customer service is excellent. Many thanks to Joyce for helping me with my queries in a very straightforward manner.

SchoolStore.ie

Aug 20, 2024  on Shopify

Very good app with excellent customer service. Does exactly what is says it does. I experiecend a few issues with hiding our prices on our collection page, bur Niel was very quick to sort this issue out for us. Overall we are very pleased with the performance of this app.

SIMFIRE

Aug 19, 2024  on Shopify

Great App, free plan comes with lots of amazing features to get started. Live chat customer support is also amazing with very quick replies for any help :) thank you!!

Apex Materialhantering

Aug 19, 2024  on Shopify

Funkar utmärkt för ändamålet med att ha dolda priser och offertförfrågans funktioner med många olika möjligheter och underlag. Finns många olika inställningar som fyller de flestas behov. Utmärkt, trevlig och serviceinriktad support via chat och mejl.

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