Great app! And more than that they really have a super functional and proactive customer service. Recently we experienced a bug in the system and they did everything possible till get it sorted out. Really great communication. Highly reccomended.

I informed them that I don't want to use their plugin anymore and did not receive any reply. I was still charged $165 for a year in advance after some days. They do not bother to reply at all.

Intuitive app, easy to use, and simple to set up. Where there were doubts, the support team was extremely helpful.

We have the 'add to quote' button on the products, which allows the customer to generate a quote straight away, and often helps close deals faster. Great app

Great support! Wanted an amendment done quickly and Joy jumped on it straight away. My request was dealt with within 5 minutes! Thank you!!

So far so good. Customer service has been very responsive to our requests. The app is still developing and looking forward to more functionality.

O:Request a Quote is so easy to use and it merged to our shopping cart easily. We had only one issue which was more than likely on our behalf but Ben and his team quickly fixed it on the same day. Thank you for your great service

We’ve been piloting the O:Request a Quote ‑ Hide Price app on our Shopify site, and it has been working exactly as expected, hiding prices and making the setup process simple and straightforward. What really stood out was the support. I ran into a technical issue, and Ben from their team responded quickly and resolved it right away. Excellent customer service so far!

We would avoid this like the plague. Unfortunately we installed Quote Snap and Pareto. The Pareto app had a problem where it wouldn’t honor the rules and allowed checkout anyway. After contacting support we were advised the problem would be looked into, more than 2 weeks passed without a response. Then all of a sudden the checkout couldn’t be used for any order - it was disabled. This happened from the same time Quote Snap was installed, perhaps a coincidence but it was either a problem with one or the other apps created by Omega - either their Pareto app or Quote Snap. It’s already confusing enough using an app like this with a B2B store as there’s nothing consistent between a B2B and DTC sale, and it complicates things when there’s catalogs in one currency and the address being used is in another market. You have to pay $100 a month as a premium for being on Plus, but markets and currencies are still a mess - and then things go wrong and you end up with quotes in the wrong currency. It’s the not straightforward for a customer to know how this differentiates, let alone the store owner. Support advised that server maintenance at Omega could have caused the checkout to be disabled, which is a real problem that the cart relies on their service being fully functional or it could disable the checkout. The actual cause wasn’t found, but removing and disabling the apps brought the checkout back to life. The problem wasn’t evident and it took to removing apps to find the culprit. Even disabling it didn’t initially help. This unfortunately resulted in a loss of revenue and angry customers. These apps should be designed that if there is any type of issue at the apps servers that there is at least an option to allow checkout to proceed, not to simply disable it or make it unusable. This is simply an app I’d avoid, especially not being able to get support when the issue was occurring - Plus stores are looking for reliability and help when needed, that’s why these devs charge more for a Plus store isn’t it?

Super easy to use app! But most importantly, the customer service was AMAZING. The native settings weren't removing the "Add To Cart" button so I used the chat feature and someone helped me right away. They had a fix for the issue within 5 minutes. Literally unheard of these days. 10/10 would recommend just for the customer service!