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Customer reviews: Q:Request A Quote & Hide Price

Develop by Shopify

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (621)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

BED MARKET

Aug 05, 2024  on Shopify

Highly Recommended! I found the O a Quote app to be perfect for my needs! My client wanted specific products to be available only as "preorder" and to hide the prices, and this app delivered flawlessly. I tried several other apps, but they all had limitations. This one is by far the best! The support team was amazing—quick to respond, very helpful, and guided me through the configuration process smoothly. I highly recommend this app! Thank you! 

Rotsen

Aug 05, 2024  on Shopify

Muy buena para quitar el precio e los productos (en nuestro caso varia el precio final porque los productos son a medida) y poner consultar precio. El soporte muy rápido y eficaz

Cann-B

Aug 05, 2024  on Shopify

Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.

Pepper Gray Online Store

Aug 04, 2024  on Shopify

I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.

Il Duca

Jul 29, 2024  on Shopify

very useful for entering product requests. The support was super helpful in resolving my requests. 5 stars

S.H.I.F.T. Event Rentals

Jul 28, 2024  on Shopify

This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app. Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.

Totoniks

Jul 28, 2024  on Shopify

Brilliant little app....and really fast, flexible support. Does what it says on the tin! Cam from the Help Centre was especially helpful. Well done

HogLights Australia

Jul 22, 2024  on Shopify

The app seems to perform very well (installed 30 minutes ago) and is doing what it's supposed to; however, the support is 5-star! Tracy walked me through the installation and configuration of the basics, answered all of my questions, and helped me verify the installation. I'm very impressed. Thank you.

Moona Smart

Jul 19, 2024  on Shopify

I love this app and its support team! Their features are very flexible and can help us solve problems immediately when we have them. I will be happy to use this app all the time.

Eden Stone

Jul 19, 2024  on Shopify

I'm a shopify beginner and the support from this app has been incredible. They showed me how to choose which products I wanted to have the add to quote function, and which ones I wanted to allow add to cart. So fast and easy, thank you!

Hankins Heartfelt Creations

Jul 13, 2024  on Shopify

Customer service was great with getting everything set up. Can't wait to start using it. I appreciate you Tyler.

Thermell Refrigeration

Jul 11, 2024  on Shopify

I received excellent customer support from Vincent during setup. Highly recommend their customer support. I'm in the process of checking out the app for Thermell, but so far, it seems to be a seamless solution for websites that operate on a request for quote basis! - Jill

MREL Group of Companies Limited

Jul 09, 2024  on Shopify

The app does what it says it does. More importantly, we had an issue today that was resolved nearly immediately by live chat within the app. Our thanks again to Amelia of the Support Team.

Display Sales

Jul 07, 2024  on Shopify

Niel from Quote Snap was extremely helpful in resolving a syncing issue with the Request a Quote app. The staff there are the best and respond immediately to your requests and get them resolved right away. Plus, the app is doing wonders for our quote pipeline.

Oaks the Wood

Jul 07, 2024  on Shopify

Everything went really super, the only one thing that during the weekend not all experts are available so I had to wait till Monday to get my problem solved, apart form this brilliant job

Bakers Jewelry

Jul 01, 2024  on Shopify

This app is so user-friendly and customizable in all the best ways! The pricing is also very reasonable. Tracy at the Omega Help Center gave very clear instruction that were easy to follow. She helped me, as a beginner, get things set up with ease! I am very excited to have this app as part of our store!

True Form

Jun 19, 2024  on Shopify

If you're going to get an app to hide your prices and provide an option for quotes, this is the one. Great options for the price, and the dev team is prompt and helpful. Everything I needed customized was done exactly like I requested. I contacted the team twice for revisions and everything was handled within hours of getting in touch. 5 star app all around.

Vents.com

Jun 19, 2024  on Shopify

Vents.com loves this quoting app. Very simple and customizable with no coding or development needed.

Stakd

Jun 18, 2024  on Shopify

This app does everything I need it to, I have searched quite a while for a quoting app that functions well across my range of fairly complex products. Absolutely loving it so far and Tracy has been incredible in helping me make further customisations to ensure everything works perfectly for my store. Highly recommend!

My Store

Jun 16, 2024  on Shopify

Excellent service! Highly recommend this app. Niel was able to quickly customize the app for my needs.

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