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Customer reviews: Q:Request A Quote & Hide Price

Develop by Quote Snap

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (583)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

Meubelstoffeerderij.nl

Jun 05, 2024  on Shopify

Awesome app, honestly works like advertised. Ran into some problems but after the support staff assisted us we managed to get through perfectly. Much appreciatiation to them. I highly recommend this app

Asclepius MED

Jun 05, 2024  on Shopify

I am thoroughly impressed with the outstanding service I received. The efficiency and speed were truly remarkable, earning a perfect 10 out of 10 from me. Not only was the service incredibly fast, but it also exceeded all my expectations in terms of quality and professionalism. This experience was nothing short of exceptional, and I highly recommend it to anyone in need of swift and reliable service.

The Satellite Shop

Jun 04, 2024  on Shopify

Great Service, had some bugs as my template was not a shopify template but the technical support fixed it within minutes.

Commwall Supply

Jun 04, 2024  on Shopify

great app, does everything i need it to plus a few extras which were a nice surprise only had a simple issue, Tyler solved it immediately.

Tasbulk Pty Ltd

Jun 03, 2024  on Shopify

This app is absolutely brilliant! I cannot rate it highly enough. I love the shopify platform however it is not really catered towards a "Portfolio" style website. This app fixes that solution by hiding all pricing and "Add to Cart" buttons from product and collection pages. In addition, the support I received from Joy and April was excellent. I needed some assistance with the theme code and they were super efficient and solved my issue quickly. Thanks to the team, I highly recommend this app if you're looking for a portfolio/showcase style website.

TOTALSKIN

Jun 02, 2024  on Shopify

App generally works as intended, doesn't work great if your email address you are wanting to send quotes FROM is a group email in google. I does have to be a singular personal account. Other than that it works very well and the customer support has been very good the many times I have reached out, most recently Vincent was there to get us back up and running quickly with great advice.

BIG SKY SHOP + STUDIO

Jun 02, 2024  on Shopify

The app took some work to make it effective for my particular website, but the customer support team made it happen! Very happy

Ideal Pool & Spa

May 30, 2024  on Shopify

Works great, very customizable and instantly starts working. Product service is also excellent. Highly recommended.

LeHays Shaker Boxes

May 30, 2024  on Shopify

The customer service is awesome! The app works really well "right out of the box" - however there were a couple of items I wanted to change to fit my store a little bit better. I contacted the developer, and I was very surprised how responsive they were and how quickly they took care of my requests. If you download this app and it doesn't seem to be the perfect fit, I would highly recommend you contact the developer prior to removing it to see if they can make a couple of changes for you - they seem happy to do so. My customers seem to be liking this option of contacting me about my products - and it helps me streamline my work - so I expect to keep using it indefinitely. A great app and five-star service, thank you!

Wedding Rentals Are My Forte

May 01, 2024  on Shopify

Five stars without a doubt! If we could give more stars we would. The company is very helpful, knowledgeable, pleasant and professional; incredibly easy to work with. Their response time is spectacular! They are the most committed company, to their customers, that I've ever experienced. They customized our quote form to our needs and also made it look great by adding our business photo as well. Receiving quotes has become so much easier. Working with Alan is like a breath of fresh air! He understands our needs and has always come through for us. He takes customer service to the next level! I highly recommend Quote Snap to anyone!

Safe Rescue

Apr 26, 2024  on Shopify

Customer service here is GREAT! Tyler helped in minutes. Cant say enough good things about them. 5 Stars!

Select Fitness USA

Apr 24, 2024  on Shopify

got his app 5 minutes ago, got a little confused on setup, so i asked for help in the chat and got immediate assistance. now i understand the functionality much better and this is exactly what i needed. perfect.

SASE Controls

Apr 22, 2024  on Shopify

Excelente aplicación, justo a las necesidades de mi negocio, me facilita el trabajo ahorrando mucho tiempo. Facil integración y configuración, muy personalizable. Gran soporte técnico, muy efectivo y amplia cobertura fuera de horarios. Soluciones al momento.

PRYNTY CANADA

Apr 22, 2024  on Shopify

Exceptional App with Outstanding Support! I've been using the "O:Request a Quote ‑ Hide Price" app for a while now, and it has completely transformed how we manage our interactions on Shopify. The ability to hide prices and encourage customers to reach out for a quote has not only streamlined our sales process but also significantly increased our engagement rates. What really sets this plugin apart is the incredible customer service. The support team is available 24/7 and they go above and beyond to ensure any issues are resolved promptly. Their responses are not only quick but also very helpful, showing a deep understanding of their product and a genuine desire to assist their customers. If you're looking to enhance your e-commerce platform with efficient quote management, I cannot recommend this plugin enough. It's easy to install, integrates seamlessly with Shopify, and the user interface is extremely user-friendly. A big thank you to the team behind this great product for their amazing support and dedication!

CMI

Apr 22, 2024  on Shopify

Perfect app for your website, and the best online service, Anna and everyone there are just always available whenever you're facing any problems or you want to make any changes.

Elite Supplies Plus

Apr 22, 2024  on Shopify

Customer support was fast and on point, helped me to fix the issue I have (Not able to select entire collection for the hide price function), everything was resolved it timely manner. Going to continue try out and use the app, so far so good!

World Artisans

Apr 19, 2024  on Shopify

Lots of functions with affordable price. Great customer service helping customize and fix any problems.

Oscar Albums

Apr 12, 2024  on Shopify

Great Support and Effective App I've been using the "Request a Quote" app on my Shopify store to manage how prices are displayed, and it has significantly helped streamline my customer interactions. The app works seamlessly when handling individual collections, providing exactly what I need for my business setup. I recently encountered a hiccup when applying the app's features to multiple collections, but I'm confident in the support team's ability to address and resolve this minor issue promptly. The responsiveness and professionalism of the support staff, especially Tracy, have been outstanding. I highly recommend this app to any Shopify store owner looking for a reliable solution to manage product pricing visibility and enhance customer service. Best regards, Florin

Epoxy Central

Apr 11, 2024  on Shopify

Great support! Was able to troubleshoot an issue I was having with the hide price feature. Support responded within minutes of my inquiry and problem resolved by end of working day. I usually do not leave reviews but feel in this instance this is well deserved.

event2print

Apr 04, 2024  on Shopify

Absolutely a five-star for this must-have app. Have made my handling of quotes so much easier and looks so professional to my customers. Also five-star to the support that is right there with their expertise if you have any questions.

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