Omega Request for Quote App Review for Shopify

Customer reviews: Q:Request A Quote & Hide Price

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (584)

Overall rating

4.9

5

328
4

14
3
2

3
1

6

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

Remarkable customer support with quick response times and effective resolution of issues.
Easy installation and seamless integration with Shopify.
Highly customizable and user-friendly interface.
Effective for hiding prices and managing quote requests.
Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

Some users experience initial setup difficulties, particularly with advanced features.
Support availability can vary during off-peak hours for certain regions.
Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

Laggo

Apr 03, 2024 on Shopify

Very good app, easy to use! The support is really efficient, available for helping the implementation and follow up. Many many thanks to Niel !

Sanna Healthcare

Apr 02, 2024 on Shopify

Clean, clear app with fast and efficient customer support. Does what it says in the name and much more.

Tugboat & The Bird

Apr 01, 2024 on Shopify

Would give 10 stars if possible! This app caters perfectly to our specific needs on our website, and was simple to set up and customize. Most importantly, the support team is quick, communicative, and incredibly helpful every time I have reached out to them for assistance.

Medical Equipment Doctor

Mar 29, 2024 on Shopify

Excellent Product and Outstanding Support! This company truly goes above and beyond to deliver the best possible experience. They have consistently provided fast and effective solutions to any issues that have arisen. What's more, they have even made custom modifications to the code to enhance the products, demonstrating their commitment to customer satisfaction. I would highly recommend this company to everyone. The quality of their products combined with their excellent support makes them a standout provider. Thank you for the truly exceptional level of service and support!

Floor Heating Direct

Mar 26, 2024 on Shopify

Had a issue with the app on my store after contacting the very helpful support team they quickly resolved my issue allowing my store to be up and running.

Laura Kincade

Mar 25, 2024 on Shopify

I haven't launched the website with the app yet, but so far I had an excelent customer service from the team. I had a CSS situation that needed attention and they fixed it within minutes of my first message. Thank you guys.

XponShop

Jan 17, 2024 on Shopify

Snap! Request Quote service support team demonstrates efficiency in resolving issues, ensuring a smooth and hassle-free experience for us. They are incredibly prompt and responsive, clear and easy to communicate, more importantly, address our custom needs and problems very quickly. Because they have a professional dev team to achieve what we want, highly recommended:) Any questions, just reach them:)

Vogue Spas - Bathroom Showroom Gold Coast and Online

Jan 10, 2024 on Shopify

We have a logistically unfriendly business due to the size of the product and catalogue. We have used this app for around 8 months and are happy with it. We are just about to start pealing back add to quote / price on certain product and will update after we have used. Customer service is fantastic!

Norchem Shop

Jan 09, 2024 on Shopify

This app is the ultimate tool with a very easy user interface. It allows for the access points we need to collect quotes online and streamline the process. But above all, the support is excellent. Each time we have asked for support or needed a feature customized to our needs, the support team is prompt and delivers on what they say they will. Very satisfied with the app and the support team, especially Vincent!