Great customer service period. I recomend anyone to test the product and contact support for any issues first befor jumping into conclusions. The guys know what they do. They helped me from changing theme to custom colours to correcly setup price updates and Qty in the cart. I have tried many of the top products here, almost all, but Zepto support is second to none. Well done guys!! Good Job

Good app, one of the best that you can find on the store. Amazing customer service. I've had some issues and Sakib done the best to help me out.

I truly appreciated the assistance I received from Zepto today. They took time to search for what was causing the issue I was experiencing and helped me fix them. Included a self help video for me to follow along to.

I never used it, but I was charged for it, it was very bad, I wouldn't recommend it at all, they didn't even help

I can highly recommend the app and am very impressed with the support! Mr. Islam and Mr. Rahaman provided me with very competent advice and were available around the clock until my problem was solved! I thank them for the support and will continue to use and recommend the app!

Great app with lots of potential, I had an issue and the team got to work and solved it for me. Great team and responsive on the emails. they had a live chat system before but its gone now but the quick responses on emails make up for the chat not being available.

I consider myself super picky when choosing apps. I would check out every app in that category before making decision, and Zepto is my final pick. Here are 3 main reasons why I like Zepto after 2 months with them: 1. I like it very intuitive, particularly the tab and preview feature, even my 5-year-old kid can use it well. 2. I like it very flexible, allowing us to improve most aesthetic details. 3. I like it very supportive. The team behind takes my feedback seriously, understands what I want, and replies promptly. Kudos to them!

This has been a great product for my engraved memorial website. Zepto has been reliable, easy to use, and affordable. My customization needs are pretty simple so I don't know if more complex cases will feel the same, but I think it's awesome. For the money, I doubt you can do better than this.

I do POD. I recently revamped my whole website. I feel confident since adding a preview to my POD product. Tech support was fast and excellent. They walked me through fixing my conditional issue. I like the app; it does not charge a per-order fee. It makes a huge difference to the bottom line.

App is literally great and Muhtasim Mahir from Zepto Team helped me so sooo much. The customer support is literally great. Thank you!

This app does exactly what I needed it to do, i.e. create customisable products. Really happy with it. I would suggest 1 update to the app: an easier way to create image sets. One currently needs to add each new item separately. What I would like to do is select a range of images and with one action create a new image set. Similarly for font sets (select a bunch of fonts and create a new font set with all of them)

Our customers love being able to visualise their customised product, it really helps to differentiate our website in a competitive marketplace. Support is often very quick and if required the team will access our site to help fix the issue promptly, great if you’re a small business and lack technical confidence.

I have had the app for a couple of weeks and I am happy with it so far. At the moment I'm building my website and trying apps but I will certainly stick with this app for product personalization. When I have an issue, I email the developers and they are quick to respond and help with the issue. Definitely recommend!

Very Good! Easy to use for customizable products. The customer service is very good, they answer very fast and helps with any issue and question you have. Highly recommend this app!

Amazing Support! Got answers, help and more super fast and honestly was shocked! Highly recommended!!

Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me

Don't recommend Please Don't Use this APK. Poor Support Structure. sometime it's not working and due to this I faced lots of loss. sometime issue in preview, sometime it's take 2,3 minutes for add to cart and you have to wait for they mail. I tried to ask immediate support they don't have any immediate solution option. If you go big for future you may face big loss so I don't recommended this APK.

How do you position your design to accurately reflect your mockup design or canva desgin when the dimension are expressed in % on this app? how do you convert px to %? how does it makes sense for the middle of the design (X axis) to be "50" no matter the template dimension. Are you all placing your design with no reference design in the hopes it aligns good?

Shows incorrect price on other items in other products you might like but the correct price when going into the product. Didn't continue using.

Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.