Reviews: Zepto Product Personalizer

Customer reviews: Zepto Product Personalizer

Reviews (1,256)

Overall rating

4.8

5

326
4

7
3

2
2

2
1

17

What Merchants Think

Merchants generally have a highly favorable view of the "Zepto Product Personalizer." Many users appreciate its robust functionality and usability, frequently highlighting that the app fulfills their customization needs effectively. The customer support, particularly representatives such as Rakib and Musabbir, has garnered widespread acclaim for their quick response times and problem-solving abilities.

Key Strengths

Exceptional and responsive customer service
User-friendly interface with intuitive navigation
Comprehensive customization options
Reliable performance with flexible features for product personalization
Strong conditional logic capabilities that enhance user experience
Able to integrate seamlessly into existing workflows

Common Concerns

Steep learning curve for new users
Occasional bugs and technical issues, like broken images or complications with shipping profiles
Variability in image upload functionality
Lack of comprehensive tutorials or setup videos
Features not meeting expectations for specific use cases
Concerns over the app's effect on page loading speed

Final Thoughts

Overall, "Zepto Product Personalizer" is highly recommended by merchants for its robust features and excellent customer support. Despite some learning challenges and minor technical issues, the app's capacity to offer detailed product customization makes it a valuable tool for enhancing e-commerce platforms. It is a top choice for those seeking an all-encompassing personalization solution.

RAGTEE - Lifestyle + Design Branding

Apr 13, 2025 on Shopify

Awesome app. Saves a lot of time building products and endless options. Great work!

StyliZe Cases

Apr 12, 2025 on Shopify

CROWDEDHEAVEN

Apr 11, 2025 on Shopify

The app was a little complicated in the beginning, but once you understand how it works, it's great! I also highly recommend the customer service - Sakib did an amazing job. High recommendation!

kris nations

Apr 09, 2025 on Shopify

We have been happy with the app for about a year now. We had some issues with adding the app to our new, updated theme and the support team fixed it quickly for us. They are very responsive and helpful.

My Little Thieves

Apr 09, 2025 on Shopify

their customer service is great! they are very responsive and always helping.highly recommend

Blessing Cases

Apr 07, 2025 on Shopify

Equipe technique réactive et support au top. Je recommande

MoodTiles

Apr 07, 2025 on Shopify

Appen er nem og brugervenlig. Og hvis der er noget som jeg ikke kan finde ud af, er support meget hjælpsomme og hjælper med det samme. Rigtig god service! Jeg kører nu på 5. år med denne app. Det er bare så god. Kan klart anbefales.

Just Refine

Apr 04, 2025 on Shopify

Perfect! Good support

In Season Jewelry

Apr 03, 2025 on Shopify

Great customer support!

Lumini Jewelry

Apr 03, 2025 on Shopify

KC Original Creations

Apr 03, 2025 on Shopify

Great customer service!

305CUSTOM

Apr 02, 2025 on Shopify

This app gave us all the features we required and the team from Zepto were incredibly helpful in adding some custom features for us to make the product meet our design requirements.

American Pickleball League

Apr 02, 2025 on Shopify

GIFTILIYA

Apr 01, 2025 on Shopify

satisfied

Inlet Fab

Apr 01, 2025 on Shopify

Easy to use

Personalized Ornaments

Mar 29, 2025 on Shopify

The customer service that I received from Nazirul and Muhtasim over a span of 3 days was amazing! They responded to my questions in a timely manner and with instructions that were personalized and easy to follow. They created instructional videos, using my products and specific to my challenge, that were extremely helpful. Both were friendly, professional and knowledgeable. I won't hesitate to reach out again!

My Bambou

Mar 28, 2025 on Shopify

Bonne application, Support dynamique, ce qui est dommage c'est que l'application n'est pas traduite

TinyTimberandCo

Mar 27, 2025 on Shopify

Very help & quick to respond

Fantastick

Mar 27, 2025 on Shopify

The app solved Fantastick Wall Decors personalise product needs 100%, the tutorial videos made it very easy to install the app and set up products. I find the app delivered everything I need.

Peppa Penny

Mar 26, 2025 on Shopify

Love this app - makes our website much more professional when customers order personalised items. The customer service is also very fast and efficient :) 10/10