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Customer reviews: Zepto Product Personalizer

Develop by Shopify

The Shopify Product Personalizer app helps merchants offer customizable products, enhancing customer experience and boosting sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right tool for your store.

Reviews (1,054)

Overall rating
4.9

What Merchants Think

Merchants generally have a highly favorable view of the "Zepto Product Personalizer." Many users appreciate its robust functionality and usability, frequently highlighting that the app fulfills their customization needs effectively. The customer support, particularly representatives such as Rakib and Musabbir, has garnered widespread acclaim for their quick response times and problem-solving abilities.

Key Strengths

  • Exceptional and responsive customer service
  • User-friendly interface with intuitive navigation
  • Comprehensive customization options
  • Reliable performance with flexible features for product personalization
  • Strong conditional logic capabilities that enhance user experience
  • Able to integrate seamlessly into existing workflows

Common Concerns

  • Steep learning curve for new users
  • Occasional bugs and technical issues, like broken images or complications with shipping profiles
  • Variability in image upload functionality
  • Lack of comprehensive tutorials or setup videos
  • Features not meeting expectations for specific use cases
  • Concerns over the app's effect on page loading speed

Final Thoughts

Overall, "Zepto Product Personalizer" is highly recommended by merchants for its robust features and excellent customer support. Despite some learning challenges and minor technical issues, the app's capacity to offer detailed product customization makes it a valuable tool for enhancing e-commerce platforms. It is a top choice for those seeking an all-encompassing personalization solution.

CustomizedBee

Dec 30, 2025  on Shopify

good

MadeForeYou

Dec 27, 2025  on Shopify

Dank der Hilfe via Chat: TOP!

louloudi.nl

Dec 20, 2025  on Shopify

Love the app and the service they provide when you run into (styling) issues. They helped me initially to set it up when I ran into some performance issues and just now with a styling issue. Superfast response and accurate.

COCUMBA COLLECTION

Dec 19, 2025  on Shopify

Desarrollo intuitivo y fácil con gran variedad de posibilidades a un coste asumible. Buen soporte por parte de los desarrolladores.

Scriveiner

Dec 17, 2025  on Shopify

Stride Coastal

Dec 17, 2025  on Shopify

Very responsive customer service! They're nice and helpful. Very clear with instructions.

Whistle & Pop

Dec 16, 2025  on Shopify

Always very responsive with great support. The app works seamlessly for our store. Highly recommend!

Kazoo Sneakers

Dec 16, 2025  on Shopify

It works perfectly fine. And the chat support is more than enough. fast and good anserws.

Rebel Stationery

Dec 16, 2025  on Shopify

CatholicShop.com

Dec 13, 2025  on Shopify

Excellent app with top-notch support, they go above and beyond.

Aspen Woods & Company

Dec 12, 2025  on Shopify

Doubloon

Dec 11, 2025  on Shopify

Really quick service, they handled the issue completely.

Sublime.bg

Dec 11, 2025  on Shopify

Great product and especially customer service. The team responds immediately and they provide you with a solution for even the hardest tasks. Would definitely recommend working with them.

Chanos

Dec 10, 2025  on Shopify

EXCELLENTT

Made To Engrave

Dec 10, 2025  on Shopify

Excellent Service! 5 Star! Super quick! Recommend!

Uni Craft Studio

Dec 09, 2025  on Shopify

Great overall

Made France

Dec 09, 2025  on Shopify

Super outils et équipe très réactive en cas de besoin

HORSEPOWER PERFORMANCE STORE

Dec 08, 2025  on Shopify

AFFans LLC

Dec 07, 2025  on Shopify

The support team quickly resolved my issues on the affans.com website.

JakeDesigns Graphics

Dec 05, 2025  on Shopify

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