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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,025)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

DivineAutoAesthetics

Sep 08, 2025  on Shopify

Helen helped to improve the look on our customer cart page quickly and without any issues, thank you!

Steeldogs

Sep 08, 2025  on Shopify

Superb support from Henry! I had a challenging issue with my store, and Globo Options had the perfect solution. Henry guided us through the process step by step and made everything easy. The team at Globo are hands down the best in Shopify app development — highly recommended!

TAKAMITECHNOS 

Sep 08, 2025  on Shopify

とても迅速に解決方法を教えてくれました。 こちらが日本語で問い合わせをしたのですが、対応してくださり、とても解りやすく案内をして頂きました。 ありがとうございました! これからもよろしくお願いします。

Sailfish Creative

Sep 07, 2025  on Shopify

I have been using the app for a while now and love it. I had a little hiccup with it yesterday and contacted support, Helen was so helpful, great customer service I really appreciate it.

knotza

Sep 05, 2025  on Shopify

This app is fantastic—even the free version is packed with powerful features that meet all my needs. I submitted an issue I encountered during use to the support team and received a prompt resolution. I must say, the service team is outstanding.

kitdeco.fr

Sep 05, 2025  on Shopify

The app is great and so many possibilities to make custom products. The customer service is very quick to resolve problems, i recommend this app for your shopify store !

Letizia Antinfortunistica

Sep 04, 2025  on Shopify

It is the best app to increase and customise product options of Shopify. And the Henry and Rosie support was excellent.

Radiant Rebels Official Site

Sep 03, 2025  on Shopify

Very happy with the app and their customer service. Rosie has been a great help to make sure the widget has the exact look and feel of my website!

Magalies Citrus Online

Sep 03, 2025  on Shopify

Globo team is amazing! Rosie helped us out when our product options did not sync. Your team is fast, helpful, and very friendly! Install this app! You won't regret it!

DUCK DUCK GOOSE TEES LLC

Sep 03, 2025  on Shopify

Helen has top tier customer service ever time and solved all of my problems and came up with a solution for what I was looking for!

Coupleofthings

Sep 02, 2025  on Shopify

if you are existing Free user of Globo Product Option, Do not ever try the trial, it does not allow you to switch back to the "Free Version" if you cancel the trial and are forced to pay the subscription fee. The only advise i was given is to uninstall the app and reinstall back but all my options will be removed and refund in App credits. and the new 'free version' does not come with the features which I am having previously.

Plukkers.com

Sep 02, 2025  on Shopify

There was an issue with the pricing of add-ons, but after contacting customer service, Steven provided us with excellent assistance. Thank you!

Letizia Antinfortunistica

Sep 01, 2025  on Shopify

It is the best app to increase and customise product options of Shopify. And the Henry's support was excellent.

Barbara Catillon

Aug 31, 2025  on Shopify

Très bonne application qui permet de personnaliser les fiches produit et d'ajouter beaucoup de variantes facilement et avec un rendu vraiment professionnel. Super service client également, très réactif, efficace et de très bon contact. Merci Helen pour votre aide précieuse!

BlueCut Glasses

Aug 28, 2025  on Shopify

We encountered a UI issue with our form, but the Globo team fixed the problem very quickly and even improved the form’s UI. The solution works great and is helping us sell more and convert more customers. Thank you!

Bossi Bicycles

Aug 28, 2025  on Shopify

Great service and fast repsonse. They've been very helful in answering all my questions and getting me set up.

Mewoozy

Aug 27, 2025  on Shopify

Love the app, does what it is supposed to do, fairly easy to use and free customization from the team. Thanks Henry!

BMF STORE

Aug 27, 2025  on Shopify

I had an excellent experience with the support team. Helen went above and beyond to help me with my request, providing more assistance than I could have expected. She was professional, efficient, and truly made a difference. I’m very grateful for her support!

The Rally Shop

Aug 27, 2025  on Shopify

Great app so far, very easy to use and customizable to shop needs. We have run into a few issues so far but Helen has been extremely prompt and fast at helping us resolve which has been key for us to running a smooth seamless business for our customers

Embellishments by Melissa

Aug 26, 2025  on Shopify

Excellent customer service! Helen was very helpful and provided assistance with things I didnt even know i needed help with!

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