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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,243)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

nerune

Oct 24, 2025  on Shopify

とても迅速に解決してくれて、画像のサイズの変更も作成してくれるなどの対応をしてくれた。ヘンリックさんに感謝します。

Gentle Moose

Oct 23, 2025  on Shopify

Pretty awful. Things were going okay in the beginning and then ll of a sudden, the selections were not being sent to us. Our customers were selecting their scents but the Globo app was not operating properly and we were getting no selections. We thought our customers wanted us to pick so we randomly sent them selections. Oops! Now we are having to refund people. Not good. They claim it's because of another app we use but it was working fine for 6 months. We will be deleting this ASAP.

tela wãve

Oct 23, 2025  on Shopify

The support team (big thanks to Helen!) helped me super quickly to get the app working properly with my theme.

shopsekabikes

Oct 23, 2025  on Shopify

我遇到了一些小问题,发送邮件寻求帮助后。Helen非常快速的为我解决了问题。非常感谢GPO团队和Helen对我的帮助。

Quark Gear

Oct 23, 2025  on Shopify

The app is amazing,the UI looks incredible,the features are very intuitive,and Their Support team is Incredible! With their member Helen helping me through an issue my store had,I couldn't recommend this app more!

Flor Dorada

Oct 22, 2025  on Shopify

Rosie was a BIG help. I was having trouble getting it to work. She was able to do in less than a minute.

Sweet Violet

Oct 22, 2025  on Shopify

I am not easily impressed and I've been very impressed with the customer service for both this app and the Globo Color Swatch app. I have been working with Helen to do some customization to integrate the app into my site and she has really done everything she can to help, even answering my many questions. I would highly recommend.

KJB Graphix

Oct 22, 2025  on Shopify

Has certainly worked as expected and hoped for on a new site. Plenty of documentation available and when I did run into an issue, support was quick and responsive.

Global Amore Mall

Oct 22, 2025  on Shopify

This app fully supports the optional features I wanted. While there were some issues after initial installation, they were quickly resolved with prompt feedback. I recommend this app to everyone!

BALDO(バルド)公式オンラインショップ

Oct 22, 2025  on Shopify

カスタム系の商品を取り扱っており大変重宝しています。 お客様好みのカスタマイズ等を追求するのには必須のアプリです。 サポートも迅速かつ丁寧で非常に助かりました。

My Relaxing Home

Oct 21, 2025  on Shopify

So far it's a really useful app. The service team is also quick to respond and solves matters to the best of their abilities.

Sakora Linn Boutique

Oct 21, 2025  on Shopify

So far, I'm really loving this app. Rosie, from customer support, was quick to respond, friendly and very helpful with customizing the app for my store. She also fixed an issue with my template. Thank you!

Rufford's

Oct 20, 2025  on Shopify

Easily does what it says - plus a few more! the support is 5* but its actually pretty easy to use - A lot of features packaged in a good quality product.

Rebekah Peters

Oct 20, 2025  on Shopify

Rosie was very helpful. Have had this app on my store for over a year now and it's been great with selecting different sizes of items and customising options

My Store

Oct 20, 2025  on Shopify

Very good app to use for personalised products. Big thanks to Clara today for her quick and helpful responses to some questions I had! Very nice to deal with :)

TheSquarePeg

Oct 20, 2025  on Shopify

I love this app. At first it's very complex. But the output was good and served it's purpose. I love how their customer support are very active at all times. And they will really help you and guide you. Special shoutout to Rosie! Job well done.

Rubyquality

Oct 17, 2025  on Shopify

Henric est génial il m'a aidé d'une vitesse il est à l'écoute et très pro il mérite une augmentation

zharrisondesign

Oct 17, 2025  on Shopify

I created an option set that wasn't showing up on a product page - I clicked through to contact support - and in less than 5 minutes the option was on that page. I'm super impressed! Works great so far!

HINĀ & GRACE

Oct 16, 2025  on Shopify

Rosie was patient and thorough. I had issues connecting one variant to the other and she fixed it with ease. Thank you

Choice Checks

Oct 16, 2025  on Shopify

Needed help adding code to the store, so the Options will show up on the customer side of the order and the copy for my business as well. Rosie, did it easily and professionally. Great chat and so easy to do. Highly recommended and thankful for her help. Choice Checks LLC

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