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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,156)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Artix Hub

Oct 03, 2025  on Shopify

I had an excellent experience with the Globo Product Options team. Gemma, Henry, and Henrik were incredibly helpful in setting up the app and guiding me through the process step by step. They were very professional, responsive, and patient, making sure everything was working exactly as needed. Their support is greatly appreciated, and it gave me confidence in using the app effectively. Highly recommend both the app and the team behind it!

Love Sophisticated Style

Oct 02, 2025  on Shopify

The customer support is excellent, I had several issues with a personalisation box and coding and both Helen and Steven did a great job resolving these issues. They responded quickly and were very helpful.

Door Supply

Oct 02, 2025  on Shopify

I have been using Globo since it was launched and find the product works well and the support is great

Berg.Kette

Oct 02, 2025  on Shopify

I only started my plan yesterday as I was highly frustrated with product optin integration. The plan comes for a fair price. I had some customization requirements which I got resolved by the support team within 30minutes. Love it!!

Glowgame

Oct 01, 2025  on Shopify

This app is really amazing and the function it provide is impressive and there Support team is available e every time and fix issues and also provide coding help ... I'm very happy with this app..

The Rustic Castle

Sep 30, 2025  on Shopify

Customer support is excellent! Helen was very helpful, quick, and provided exactly what I needed! Her solution worked the first time with no issues.

Legeldle.hu

Sep 30, 2025  on Shopify

The app works really well and I’m very satisfied with it. The support team is excellent — quick, professional, and very helpful. Highly recommended!

bestfacegift

Sep 30, 2025  on Shopify

This application is extremely powerful and can perfectly solve the problems related to website product accessories. The customer service is very warm and prompt, and they will be very patient in helping me solve the problems. Their technical engineers are very competent. I am very satisfied and have used this application many times.

Xylo Sports

Sep 30, 2025  on Shopify

Very efficient in responding to help me with several questions I had with the app. Rosie, in particular, was kind and patient throughout the entire process. It's hard to find customer service like this these days!

XOXOKristen

Sep 29, 2025  on Shopify

We have this and other Globo's apps installed across multiple stores and they are quick to respond, their apps work great and their support is well educated on every topic. Helen is the best! She always stands out with a true desire to help!

Daughter & Co.

Sep 29, 2025  on Shopify

I’m really satisfied with the service! The support team was incredibly responsive. Highly Recommended!

Copper State UV Printing

Sep 28, 2025  on Shopify

Helen did a great job of addressing a couple tweaks to the app to blend in seamlessly with our theme. Top notch service.

Engraving Colorado

Sep 26, 2025  on Shopify

Gemma from Globo was very helpful in solving the problems that I had and customizing the form to my needs. Thank you so much

Earthly Jewels

Sep 26, 2025  on Shopify

Extremely fast and helpful service! What I appreciate most is how transparent and efficient their work is. Thank you for the quick fix

Bunner's Bakeshop

Sep 25, 2025  on Shopify

We needed Tech support with some things on our options set, The tech team and Henry was awesome and prompt. Getting everything sorted for us on the back end.

NICOLINA

Sep 25, 2025  on Shopify

Henry helped me quickly solve the problem I had with the app. I highly recommend the service. 100/10

The Car Buddies

Sep 25, 2025  on Shopify

We had some lag issues as we added more elements but Rosie and the dev team fixed it within hours. The platform now runs smoothly and loads fast, thank you!

SOULFUL.DK

Sep 24, 2025  on Shopify

An app thats does all we are looking for, and they have a fantastic fast responding Customer support that helps you tweak the app to fit your needs.

Catroux

Sep 24, 2025  on Shopify

Wow, this app is better than I had hoped for. And the support is great. I need to adjust some spacing and Rosie from the team did it for me immediately. Really enjoying this app, it's just what we needed!

inketch

Sep 24, 2025  on Shopify

They were really quick at responding to my query and Henry was a great help at resolving my issue :)

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