I contacted Mike from support for direct help setting up the application. When I asked if he could assist me with the implementation, he refused and simply asked me to read the full tutorial instead. I need quick help to launch the app, but Mike only sends 5-page tutorials instead of providing actual support. When I ask direct questions, he doesn't answer them - he just sends generic documentation. I would appreciate having customer support that actually helps customers set up and launch their apps, rather than just pointing them to lengthy tutorials.

I've been using Globo for about a year and a half now - I'm very happy with it and even when I needed some assistance, the team was very responsive and took care of everything immediately. Worth every penny!! 10/10!

I just installed the app First i tried this on my Dev account where it worked well than i installed it on our store where i found an issue of option not showing up for my product, but Mrs. Helen from the app team helped to fixed that issue in no time, i am really impress by the service keep the good work up Mrs. Helen

I had a support issue tonight and Helen was super helpful! I love Globo for my store. Have had no issues that werent quickly resolved! Thanks Globo team!!

We had an issue with our product page and their team helped us resolve it lightning fast. Great support and very responsive. Highly recommended.

The best App I have downloaded for my business. The free version is more than sufficient for me at the moment but I do plan to upgrade to a paid version as my business expands. Every time I have needed to get in touch with the team for support, my query is answered within a matter of minutes. The chat feature is really efficient and I couldn't fault a thjng! Thank you :)

Globo is exactly what I needed for the custom products I offer. I had a few wishes in regards to customizing colors and Johnny has been so helpful! I am very happy with Globo so far :)

The is app is amazing customer service is A+. I was having difficulty on one product. They did not waste any time to help me figure it out. I recommend this app to anyone looking to grow their business.

Excellent support, very quick response, and Helen assisted us in a highly competent and friendly manner

Had an issue with options displaying as separate products in checkout page. Contacted support to get help. Was served by Helen. Helen resolved my issue I was having in in timely manner. She provided excellent service. I would recommend this app.

Globo’s support team was fantastic. I reached out regarding an issue affecting my website, and they responded immediately, diagnosed the problem quickly, and restored normal functionality in a very short time. Website downtime can directly impact sales, and they treated the situation with the urgency it deserved. Little Helen, in particular, was extra friendly, responsive, and genuinely helpful.

Helen has been extremely helpful for our business in applying certain customisations and ensuring everything works smoothly.

I had an issue with ring size option and Rosie from Globo, was able to help me very quick. She is very knowledgeable. Thank you Rosie

Works just as expected and was easy to set up. The support team was super friendly and responded very quickly. They understood exactly what I needed and helped right away. Big thanks to Rosie for the great help and positive experience!

Excellent App for product customization. This app solved many of my problems that I had with options and variations. Customer service is also fast, friendly and top notch.

The app is easy to use and does exactly what we need to allow customers to order customizable products. Support is also very quick to respond and fix any issues.

This app is so easy to use and the customer service is amazing! They're quick, friendly, and very helpful.

Extremely customizable app that helps us to provide more customizability and options for our customers while reducing our work on the back-end!

Very helpful customer service. Thank you Rosie for your patience and for helping me to resolve the bug. The app is also very good and integrate well with my store. Just a minor display bug was there and Rosie helped me very well. Very helpful app and good customer service. Recommended!

Unfortunately, this app caused a serious pricing issue across my entire Shopify store. Product prices were correct in the Shopify admin, but once the products went live, the prices were automatically changed and displayed higher on the storefront. This issue affected all products, not just a single one, and directly impacted live sales. There were no new apps installed and no external developers involved. After troubleshooting, the problem was immediately resolved once I disabled the Globo app, confirming that the app was the source of the issue. This kind of behavior is critical for any store and can easily lead to loss of customer trust and revenue. I would not recommend using this app unless you are prepared to closely monitor pricing on your live site.