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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,572)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Collectives Unlimited

May 07, 2025  on Shopify

I have found the basic option to be sufficient for my website needs at this time, and is relatively easy to use. I needed to change the font color on the personalization box, and Helen was prompt and knowledgeable in taking care of this. She also tweaked things a bit to provide a cleaner look on my end. Thank you!

HadrKérka

May 07, 2025  on Shopify

We've been using the Globo Product Options app for a few months now, and it's been a total game changer for our store. It allows us to offer complex customization options to our customers in a clean and user-friendly way. The interface is intuitive, and setting up new products with custom fields is quick and easy. One of the standout features is how seamlessly it integrates with our theme and cart – everything looks native and works smoothly. Their support team is also top-notch: super responsive and always helpful when we have questions or need small tweaks.

Maisterie Studio

May 07, 2025  on Shopify

Very good app with lots of product variant setup options. Moreover, they offer a free customisation to make the widget match your website theme. Rosie just did that for me, and it looks great.

Salvun

May 07, 2025  on Shopify

They have an amazing team that supports you every step of the way. You can always reach out with questions, and they’ll be there to help patiently answering and guiding you throughout the process. I especially want to thank Helen for her assistance in launching our first product with Globo!

IM OLOLA

May 07, 2025  on Shopify

It's a great app, the range of app functions is wide and free.I put in a query regarding this app, and it was resolved quickly. 'Rosie' handled my request well.I recommend this app.Thanks :)

Kolje

May 07, 2025  on Shopify

I’m very happy with the Globo support team! They solved all my questions and requests very quickly and professionally. I highly recommend their app and support — thank you for the excellent service!

Les Perruques MySheitel

May 06, 2025  on Shopify

Great app to add variants to products! Reached out to customer support and Helen was super helpful, thank you!

Noa Designs Jewellery

May 06, 2025  on Shopify

Helen was very helpful and quick in responding, highly recommend. Very happy with Helens help with multiple questions that I had, thank you

Dog and Cat Deals

May 05, 2025  on Shopify

I am very impressed with the customer support I received tonight. It was easy to follow the instructions and complete the setup.

Creative Printing Macarthur

May 04, 2025  on Shopify

Today I needed assistance in removing a feature from my cart. Although I wasn't sure how to explain it best, I had Rosie from Globo to assist me, and she had my query resolved in less than a few minutes. The response time was amazing, and I couldn't be happier with the service. Thanks

Perlimpinpin

May 02, 2025  on Shopify

It takes a minute to understand all the features, but once you do, it's quick and easy to set up! Support is excellent and the price is reasonable compared to other options. I'd definitely recommend it!

JoyofSweets.com

May 02, 2025  on Shopify

What an amazing app – it’s user-friendly, and absolutely brilliant! But what really sets it apart is the fantastic customer service team. They’re quick, helpful, and go above and beyond every time. I can’t recommend this enough – if you’re looking for a seamless experience with top-tier support, this is it!”* Happy Customer

Bang & Olufsen Brussee

May 02, 2025  on Shopify

We are really happy with Globo Product Options. It helps us a lot to show how modulair our products are. We needed some help and Helen, from the support team, did an amazing job helping us very fast! Thank you Helen!

Ties of Joy

May 01, 2025  on Shopify

Helen was super helpful and prompt in removing the watermark and fixing another issue that I was facing. Great experience with the support!

Pep & Punch

Apr 30, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Globo is a must-have if you're looking to customize your Shopify store. The app is intuitive and flexible, helping us create a seamless shopping experience for our customers. And their customer support? Top-notch. Quick, friendly, and incredibly helpful when we needed assistance. Highly recommend!

X M Beauty

Apr 30, 2025  on Shopify

I really like this app. I did have tonget help for a few things and Rosie helped me so much! I figured out everything with her so thank you!

Bibles and Coffee

Apr 29, 2025  on Shopify

I feel like I've gone through so many personalization tools trying to find exactly what I needed, and I'm so happy to have finally found it with Globo. Truly gives you every option you can think of and seamlessly links up your store (and even has the option for $ add ons and it works the magic for you). Also the fact you can format the fonts & styles to match the theme of your store was a huge huge plus. In addition, I recently updated my theme and needed help on a quick format issue on my product page, and Rosie was able to help (on a local Holiday I should mention) extremely quick and helped solve the issue in a matter of 15 minutes. Extremely happy with this app and support - definitely try it! :)

Pitstop Pro

Apr 29, 2025  on Shopify

I had an issue with my store's header, and Globo Software Solution was fantastic in helping me resolve it. They responded quickly, explained everything clearly, and fixed the issue in no time. The team was professional and efficient, and now my site is working perfectly. Highly recommend their services!

Shugis

Apr 29, 2025  on Shopify

Globo isn't just another app – it's the one that actually makes everything work smoothly. I was able to set up all the variations I needed within minutes, and when I ran into an issue with the border radius, their support team jumped on it and solved it faster than I could finish my coffee. The interface is intuitive, the features are spot-on, and you can tell the people behind it genuinely care. Highly recommended.

PLAKATIV

Apr 28, 2025  on Shopify

Great customer service! They helped us to fine tune the App to our needs. We use the app to enable an easy way for our clients to choose our prints with and without framing. Great customer service! They helped us to fine tune the App to our needs. We use the app to enable an easy way for our clients to choose our prints with and without framing.

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