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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,905)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Gumdrop Lolly Shop

Jun 26, 2025  on Shopify

I submitted a request for help as one of the sets wasn't functioning the way I needed it to. Helen replied promptly and had the issue completely rectified in under an hour. She was so helpful and knowledgable, diagnosed the issue quickly and changed the colours to suit the overall look of the page. Excellent communication and expertise. Thank you so much Helen!

modernartmx

Jun 25, 2025  on Shopify

Tienen un soporte realmente rápido y eficiente. Me comuniqué con ellos para resolver un problema técnico que me estaba complicando bastante y, para mi sorpresa, no solo me orientaron, sino que directamente lo resolvieron por mí. Fue una experiencia mucho más sencilla de lo que esperaba. Se nota que valoran el tiempo de sus usuarios y hacen todo lo posible por ayudar. Los recomiendo sin duda.

Mats4U USA

Jun 25, 2025  on Shopify

The App is very easy to use, Rosie helped me out in some display issues very quickly. Would highly recommend the App and their support

Zenda Hair

Jun 24, 2025  on Shopify

This APP is a lifesaver. It works great to add those extra variants at checkout without hassle. I set it up in minutes, and the assistance from the team was so seamless. Rosie helped me with all my queries and offered great support.

Cuddletune

Jun 24, 2025  on Shopify

Rosie from Globo did a great job helping me with excactly what i needed. Im happy for this good service :-)

Rodent Shield Systems

Jun 24, 2025  on Shopify

Wanted to add the option buttons to the homepage and they were able to help and get it up and running in a matter of minutes. Far better than any other app I have used for these features. The customer service is absolutely brilliant and efficient!

epolino

Jun 24, 2025  on Shopify

Excellent Support and Reliable App! I had a small issue after updating my theme, and the Globo support team responded incredibly fast. They quickly accessed my store and fixed the problem in no time. The app works perfectly now and offers great flexibility for product personalization. Highly recommended – not just for the app itself, but for the amazing support behind it!

op-dp

Jun 23, 2025  on Shopify

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African American Gift Guides

Jun 23, 2025  on Shopify

We’ve been searching for a reliable app to help us offer product personalization, and this one has been the best by far. We did run into an issue with product variants not accepting or displaying the personalized text correctly, but their support team was incredibly responsive — they fixed the issue within just a few hours. Everything is working perfectly now, and we’re thrilled with the results. Highly recommend this app. Our only regret is not finding it sooner!

bobbleheadcraft

Jun 23, 2025  on Shopify

The customer service was very enthusiastic, the technicians were extremely skilled, and they replied very quickly. They solved my problem very soon. I'm very grateful for their help.

Ely's Candle

Jun 23, 2025  on Shopify

Réponse rapide et claire, service très agréable et rapide, ils ont su répondre à toutes mes requêtes.

Tous nos produits

Jun 23, 2025  on Shopify

App works great for a clients product customization feature. The setup is very straight forward and has a wide selection of options. The team on the Live Chat (Rosie) was very helpful. I ran into a smaller issue but the team fixed it on our theme in no time. Now everything works great.

Rootless Coffee Company

Jun 20, 2025  on Shopify

Support is great! Had a new theme installed and the options looked funny. Gemma jumped in and fixed it right away! Great app all around.

Furmino

Jun 20, 2025  on Shopify

Great app & excellent support! The interface is clean and user-friendly! I had some trouble with setting conditions at first, but the support team was quick to help and everything is working perfectly now. Highly recommend this app if you're looking for a reliable product options solution!

QURIOUSER

Jun 20, 2025  on Shopify

I was updating my website and couldn’t figure something out no matter how much I researched. But when I asked in the chat, I got an immediate answer! I was also able to ask follow-up questions in real time, which was super helpful. They were kind and explained everything clearly—highly recommended!

Refresh Tabs

Jun 19, 2025  on Shopify

Kylie was so patient in helping me understand what the issue was. She then was able to offer advice on how to fix the problem. The app is great and just perfect for or store. Thanks Kylie for your fantastic support.

Moderno Wall Art

Jun 18, 2025  on Shopify

Amazing app! I love all of the customization options they offer. This is a much needed app for my store and the support is just as great. Helen has helped me continuously with setting it up and maintenance. If there is any problem at all, they are very quick to help and make things right. I highly recommend this app. Thank you Globo!

Proof

Jun 17, 2025  on Shopify

Great app, I've explored most of the leading variant options apps and this is by far the easiest, most versatile one. Customer service was fantastic, I had a slight issue and they responded within seconds and fixed it right away!

www.GiveThemBeer.com

Jun 17, 2025  on Shopify

The Globo Product Options app gave us exactly the functionality we needed. Their team was great in helping us seamlessly integrate it onto our site and we've enjoyed the ease to create options and personalizations.

Gulal

Jun 16, 2025  on Shopify

I have. been using Globo for a while now. The best part of using the app is the support that they provide. Efficient and helpful.

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