OPTIS Product Options, Variant logo

Customer reviews: OPTIS Product Options, Variant

Reviews (1,362)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Felix's Hibachi Grill

Jan 23, 2025  on Shopify

Look no further reader, You found the Holy Grail of Apps for your Shopify Product Options, Variants and AOV Needs - and im not sugar coating it. This is hands down the BEST app and experience i have ever had and will ever need for every client/Shopify Website moving forward. Id throw my wallet/hundreds of dollars at these guys without hesitation. When it comes to customization and making shopping easy for your buyers i couldnt think of anyone but them. Increasing my sales 10x fold with a feature i couldnt code or find without a lucrative subscription at the price of "Free" + Amazing Customer Support at any moment/time of the day. Say less.. The Ease of making hundreds... no, thousands -> Infinite of variants and combinations in a few clicks makes most competing apps pale in comparison to the offer you are getting here. Masters/Gurus at their Craft - you can safely entrust your business's success by installing and using their App. I want to give a Million Thanks again to Julie, Lily and the Wizard Behind the Scenes. You really helped make our website one of a kind! Thank you Thank you Thank you again guys!

Threeman Products

Jan 23, 2025  on Shopify

Easy to set up to add product options. The live chat support are very helpful with pointing out little changes that would benefit you, and helping you implement them. It's as good as the paid option we used last year.

Flexible Neon

Jan 23, 2025  on Shopify

Love this app! The team are so helpful! As a small business just starting out, this will really elevate my products. 100% recommend.

Rhino Engraving

Jan 23, 2025  on Shopify

Frank was incredibly helpful in setting up our product options—thank you so much! I’m so grateful to have found this app. It’s free, works seamlessly on our website, and will greatly improve our customer experience. Highly recommend!!

Smart Blonde

Jan 23, 2025  on Shopify

Very good and easy app and great customer service. Only feature it needs is the ability to exclude customer tags. When this feature becomes available, it is a 5 star app.

My Little Posy

Jan 23, 2025  on Shopify

I majorly recommend this product! I have this running on two of my websites! It's so easy to setup and use! I tested a lot of apps and this one fit perfect with what I needed to setup!

ZafaranaBrand

Jan 23, 2025  on Shopify

Sono soddisfatta non solo bella ma è anche facilissima da usare, ne ho provate 3 prima di trovare questa che è pure gratuita. La adoro, avrei voluto trovarla prima. Assistenza clienti super gentili !!

CaviarHub

Jan 23, 2025  on Shopify

I needed a textbox for a specific product where users can purchase a personalized note to go along with their order. The BSS app looks great and is free too!

Body & Beyond

Jan 23, 2025  on Shopify

Cassie was extremely helpful. Great experience with the service so far! Would recommend to anyone looking for a product add on app.

CRC Foam

Jan 22, 2025  on Shopify

I just needed one small option added to my products, this app and team are the best. Very quick and responsive. I would recommend it to everyone!!!

L'Atelier aboie

Jan 22, 2025  on Shopify

It just works ! and it's free :) I needed a simple way to add an optional engraving with a text box. It was super easy to set up ad the customer service was really helpful

Dtf Bank

Jan 21, 2025  on Shopify

This app is amazing, and best of all it's FREE! I encountered some compatibility issues with my current theme, but Lily from support was incredibly helpful and had everything fixed in just 15 minutes. Outstanding app and amazing support! Huge thanks to BSS and especially to Lily for the quick resolution

Veteran For Life

Jan 21, 2025  on Shopify

The BSS variant options are excellent, responsive, quick to implement changes, and always reliable. A special mention to Lily, who provides fantastic customer service. She’s always attentive, helpful, and ensures everything runs smoothly. Highly recommend!

Wishing Tree Studio

Jan 21, 2025  on Shopify

I've only been using the app for a few hours but it seems like a really nice app so far. Have replaced another well known app with this and i really hope this one remains free. Had a great experience with customer service when setting it up. Both Cassie and Frank were very helpful. Setup is really straightforward. Thanks.

tiger.media

Jan 21, 2025  on Shopify

Super App, ich konnte so eine Checkbox zu bestimmten Produkten hinzufügen. Auch der Support ist sehr freundlich und hilfsbereit!

Prami's

Jan 21, 2025  on Shopify

This App is great if you have different options and variants. Customers can easily customize the products and it is very easy to handle! I love it!!

maglierandom

Jan 21, 2025  on Shopify

We offer a non conventional product that needed options to let our customers customise different aspects of it. After trying out tens of different apps, we finally found what we were looking for! Special thanks to Cassie, Lily and the technical team for helping us out figure out a few issues with the coding of our theme. 100% recommended!

Sun Dragon Flower Farm

Jan 19, 2025  on Shopify

Best app I've tried thus far for product page customizations, including text fields, swatches, dropdown menus, and upsells. So far working like a dream and already super impressed with the tech support. Very easy to use, especially with the step-by-step guide provided after installation. Thanks so much!

EazyWheelieKidz

Jan 19, 2025  on Shopify

FOR FREE, Never thought i would find a app that does all this for free. And has good support service. Just perfect imo

Bewusstseinsshop

Jan 19, 2025  on Shopify

Dieses Tool ist absolut Klasse. Insbesondere die kostenfreien Optionsfelder sind für uns ein super Feature. Damit können wir nicht nur Standardinformationen sammeln, die wir für die Personalisierung benötigen, sondern sogar Fotos, was uns eine nachträgliche E-Mail Kommunikation erspart. Da wir selbst viel Wert auf eine gute Customer Experience bei unseren Kunden legen, waren wir von der Handhabung des Tools echt begeistert. Wir hatten zuvor das Plugin Mini Customization Tools, das aber sehr unhandlich in der Erstellung sowie der Zuweisung von Produkten war. Bei jeder kleinen Änderung musste man den kompletten Erstellungsprozess neu durchlaufen. Mit BSS Product Options ist es deutlich einfacher. Wir haben ähnliche Produkte im Shop, die aber unterschiedliche Eingabefelder brauchen, bzw. wollen wir z.B. mit den Hilfetexten ganz spezifisch zum Produkt etwas beschreiben (als Alternative zu einem separaten Textblock der separat auf der Produktseite schwerer erkennbar ist). Das ist mit diesem Tool endlich möglich. Man kann einfach ein Optionsset anlegen, es einem oder mehrerer Produkte zuweisen und die Hilfetexte darauf anpassen. Dann lässt sich dieses Set einfach duplizieren, man passt nur die Hilfetexte an, ändert ggf. die Felder und weist das entsprechende andere Produkt zu. Wir sind mit dem Setup fast komplett alleine klargekommen, nur bei 2 Übersetzungsthemen brauchten wir kurz Hilfe. Lily vom Support war dabei super freundlich und hilfreich und konnte das schnell für uns lösen. Es handelte sich hier um Bedienungsprobleme. Was uns bei ihrem Support besonders gefallen hat, das sie auch nach den Schwierigkeiten gefragt hat, um zu verstehen, was aus unserer Sicht nicht passt. Wir fühlten uns verstanden und haben auch den Eindruck dass unser Feedback mitgenommen wird. -> Sehr nützliches Tool, professioneller Support, sehr zu empfehlen für alle die wie wir auf Personalisierungsoptionen angewiesen sind, die auch die eigene Shop Customer Experience unterstützen. Vielen Dank.

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