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Customer reviews: OPTIS Product Options, Variant

Develop by Shopify

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,679)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Pleated Curtain

Jul 07, 2025  on Shopify

Super intuitive and easy to set up — got my custom product options running in no time. And everything works seamlessly. I really appreciate how it lets me offer more flexibility to my customers. Plus, the support team is fast and super helpful. Definitely a must-have for any Shopify store wanting to enhance their product pages!

XOXOKristen

Jul 07, 2025  on Shopify

The app itself is great, but what really sets it apart for me from others on the market is that their team can configure your Ajax cart to function properly. They installed several advanced features for me, all completely free of charge: the Ajax cart, editing uploaded files in the cart, the email appearance - and they’re still working on some of my other custom requests. It has truly been a blessing working with Cassie and the rest of the team behind the scenes. They’ve been there for me - nights, mornings, weekends - no matter what time of day or night I reach out, they respond and help. Fantastic experience so far! And I am sure they won't dissapoint on the long term.

Madeingbg

Jul 04, 2025  on Shopify

Fantastic support and very simple to use, it has a lot of features that some other similiar apps lack, which was the game changer for me! Truly a great app and my goto from now on! And a big shoutout to Lin for the fantastic support and quick help with customizations, helped me out with everything i wanted in just a few minutes!

Lake Lifter

Jul 03, 2025  on Shopify

OPTIS Products has been a total game changer for our Shopify store! This app makes it incredibly easy to add a wide variety of product options, which has helped us tailor our offerings and boost upsells like never before. The interface is clean, intuitive, and powerful — perfect for stores that need more flexibility than Shopify’s native options can provide. What really sets OPTIS apart is their support team. They've gone above and beyond by modifying the app for our specific needs and adding multiple customizations to match our workflow. Their responsiveness and willingness to adapt the app for us has been outstanding. If you're looking to supercharge your product pages and offer more options to your customers, you won’t find a better solution than OPTIS. Highly recommended!

Ithireal Dice & Atelier

Jul 02, 2025  on Shopify

Love this app so far, and the customer service has been lovely. :) It was easy to set up, and I'm very happy with the options it allowed me to have on my listings.

Ruby Printing

Jul 02, 2025  on Shopify

Super easy to use and does exactly what I needed for adding custom options to my products. The setup was quick, and everything just works. Love how I can offer more choices to my customers without messing with code. The support team is also incredibly responsive and helpful. Highly recommend for any Shopify store looking to upgrade their product options!

HINA&Co.

Jun 30, 2025  on Shopify

対応も早く丁寧でした!ありがとうございます!また何かありましたら、相談させていただきます。

MDC Water

Jun 30, 2025  on Shopify

Amazing customer service, tried many different apps but none were as visually appealing on the product page compared to this one.

3Cs

Jun 29, 2025  on Shopify

OPTIS is a brilliant solution and their support is even better. They go above and beyond to help you out. I highly recommend OPTIS.

KRONIC KILLER

Jun 28, 2025  on Shopify

CASSIE WAS EXTREMELY PATIENT, THOROUGH AND HELPED RESOLVE OUR ISSUE TO GET OUR MULTI SELECTION PACKAGES SETUP CORRECTLY FOR A BETTER CUSTOMER EXPERIENCE!! GREAT CUSTOMER SERVICE!!

Merens

Jun 27, 2025  on Shopify

The app has everything you need. Customer services is wonderful and engaging. Very fast replies and straight to the point! Not to mention how friendly they are!!

Feather Factory

Jun 27, 2025  on Shopify

Simple to use and provides excellent customer support. The 'add-on pricing' feature has to be separately activated via their support team - but doing so only takes around 10 minutes. Very happy.

Juliet Stallwood Cakes & Biscuits

Jun 27, 2025  on Shopify

Great app, great customer service and support. Sort out any issues very quickly. Haven't been using it that long but look forward to trying out more features that they offer!

Relatee

Jun 26, 2025  on Shopify

Has been great so far, even on the free plan they could help me fix errors in my theme code and make sure it worked seamlessly with my theme.

Lana Royals

Jun 25, 2025  on Shopify

It's a great app with a lot of free features, just wish I could create more option sets in the free version... The customer support was phenomenal in assisting me with my struggles, even with those not related to the app. Super recommend!

Saoi

Jun 24, 2025  on Shopify

The app game-changer for my store. It made customizing product options so easy, and I no longer have to worry about Shopify’s variant limits. The setup was simple, and I quickly added different options like swatches and dropdowns, which gave my customers exactly what they wanted. On top of that, their customer service is fantastic—quick, helpful, and always available when I need assistance

RL-Angelrollentuning

Jun 22, 2025  on Shopify

Highly Recommended – Intuitive, Flexible & Outstanding Support! I've tried three other apps before to handle product options and variants in my Shopify store, but none of them came close to this one. The interface here is super intuitive and easy to use — finally an app where you don’t need a manual just to get started. One big plus: customizing the style is a breeze. Everything looks clean and matches my store’s design perfectly. On top of that, you can add advanced logic and even images to your options — exactly what I was looking for! And the support? Absolutely on point. I had an issue where my options weren’t showing up in the cart slider. I reached out via chat and spoke with the lovely Lin — she immediately forwarded it to a developer, and boom, the issue was fixed in no time. That’s how customer service should be! Bottom line: This app ticks all the boxes — functionality, design, ease of use, and customer support. You’ve definitely gained a loyal customer. Big thanks to the whole team!

Heaven Scent by Shannon

Jun 20, 2025  on Shopify

Amazing and quick customer service! Lina was awesome and helped me with my packing slip issue. I am beyond happy with this app and definitely recommend it to anyone!!

Incisoria Meccanica Sacchetti snc

Jun 19, 2025  on Shopify

OPTIS Product Options has proven to be one of the most complete and versatile solutions I've ever used on Shopify. The interface is clean and user-friendly, setup is straightforward, and the app allows for highly flexible product customization without hassle. The built-in documentation is extensive and well-structured, but what truly stands out is the quality of customer support: a knowledgeable team that's always available, incredibly responsive, and willing to help even outside regular hours. Exceptional service that's hard to come by.

WakaChina

Jun 19, 2025  on Shopify

这个应用非常棒,解决了我多个产品叠加选择的问题,可以让用户直接在产品页面选择多种可叠加的服务。 更加让我高兴的是,服务团队非常友好和热情,尤其是Katlyn女士,每当我有问题都会热情的指导我如何设置,让我能够快速上手。另外,她还让技术团队帮我单独写了一个新的样式,还额外帮我解决了一个产品页面前端显示的问题。 推荐大家下载和使用这个插件。希望这个团队继续开发更多好用的插件。

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