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Customer reviews: OPTIS Product Options, Variant

Develop by Shopify

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,679)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Three Mad Poppers

Nov 14, 2025  on Shopify

Quick response and great customer service!

RUA MEATS - SHOP

Nov 14, 2025  on Shopify

Bernhardt

Nov 14, 2025  on Shopify

Working with the Optis team has been a complete game changer. From the very first interaction, they focused on what we needed, offered clear guidance, and supported us with genuine dedication. Their responsiveness is outstanding. Any question or request we had was handled quickly and with impressive attention to detail. The app is extremely flexible and easy to use, allowing us to offer custom product options that our customers truly appreciate. What makes Optis stand out is their exceptional service. They did more than provide an app. They worked with us closely, helped improve the way we manage our products, and ensured everything aligned with our goals. Our operations now feel noticeably smoother, and our customers are enjoying a much better overall experience. I highly recommend this team to any merchant looking to elevate their store. Five stars from us.

Lush Craft

Nov 13, 2025  on Shopify

great app to add options to a product. The staff are amazing especially Katlyn.

YVIRA

Nov 13, 2025  on Shopify

Parfait une équipe au top !

Skinclò Italian Handcrafted

Nov 13, 2025  on Shopify

funziona veramente bene e ha un servizio rapido ed efficente di aiuto per il settaggio di tutto. lo consiglio vivamente

Cheeky Monkey Toys

Nov 12, 2025  on Shopify

Great flexibility and customizability, and allows gathering of important extra information in an easy manner. Support is very helpful, responsive, and fast.

GOKIA

Nov 12, 2025  on Shopify

Very good support service, quick response time and very communicative! great :)

GolfBallsHUB

Nov 12, 2025  on Shopify

As flexible as you can imagine! Also customer support cannot be better (they answer on the chat really quick and to the point). Recommended it totally!!!

Daring Eyes

Nov 12, 2025  on Shopify

Absolutely outstanding experience! I needed a very specific custom setup for ordering prescription variations on my Shopify store, and the team went above and beyond to implement everything perfectly, without any extra charge, just the regular monthly subscription. What impressed me the most is that they completed the entire setup in just one day. Katlyn was extremely responsive, professional, and helpful throughout the process. Everything was handled smoothly and efficiently. I’m truly impressed with their level of service and highly recommend this app to anyone looking for excellent functionality and outstanding support!

The Inspired Stories EU

Nov 12, 2025  on Shopify

A really great app! Easy to use and the support team are really helpful to easy to contact! Really recommend!

The Inspired Stories

Nov 12, 2025  on Shopify

Easy to use, perfect for customisation and really great support team - who are easy to contact and quick to help! Thanks so much!

Mapleby

Nov 11, 2025  on Shopify

Great shopfy App, and friendly, helpful team to corperate, thank you so much, team OPTIS

Art of Altitude - Modern Aviation Art and Design

Nov 11, 2025  on Shopify

Amazing support. As soon as I installed it they reached out to see if everything was ok. They helped me with some display issues. Very happy so far!

Midwife Balance

Nov 11, 2025  on Shopify

A fantastic product making adding extra options to products so simple. Support was fast to reply and very helpful. This app has been a great find.

Stork Handler Central

Nov 11, 2025  on Shopify

East to use and customize

Bara Asah Workshop

Nov 11, 2025  on Shopify

Mami Countdown Kalender

Nov 11, 2025  on Shopify

empowerDX

Nov 11, 2025  on Shopify

Super Service, einfaches Tool.

pizzavillage

Nov 10, 2025  on Shopify

Really great service. I faced several issues in app but they resolve it immidately, great customer support!

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