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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,538)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

JBH Diamonds

Sep 20, 2025  on Shopify

Sabella Hair

Sep 19, 2025  on Shopify

GREAT customer support, perfect working product love it and would highly recommend. Amazing team.

PARCELLE JEWELRY ONLINE

Sep 17, 2025  on Shopify

The app is very flexible and easy to use. We got great support with customizing the design and showing option prices.

Greystone Needlepoint

Sep 17, 2025  on Shopify

My Customer Support Specialist was extremely helpful -- they were able to quickly resolve my questions via Chat and handled everything quickly.

YuBi Bar

Sep 17, 2025  on Shopify

Great app and fantastic support.

Lol T-shirt

Sep 17, 2025  on Shopify

I contacted support about a problem I found on my site related to their application and the operator resolved it in just a few seconds. Really friendly and extremely efficient!

Best Grip Socks

Sep 17, 2025  on Shopify

I had a great experience with their customer service! The team was really supportive in helping me optimise my product page, and a special shoutout to Katly who went above and beyond to make the whole process smooth. She was patient, professional, and made everything so much easier. Highly recommend this service for other small businesses looking to add streamlined bundles to their websites – it’s been a big help for mine!

ASANO TAIKO U.S.

Sep 16, 2025  on Shopify

Cherry was great! She promptly fixed the issue I had with the product option. Thank you!

Oranssi Unelma

Sep 16, 2025  on Shopify

Very goog app and easy to use.

The Funk Shed

Sep 16, 2025  on Shopify

Love this app! It's given us the solution we need for multiple variants in an easy to use way. The customer service is wonderful - I had a problem with some coding after an update and the devs sorted it out quickly for me.

Hzchione

Sep 16, 2025  on Shopify

I highly recommend using this app. Katlyn and her team are very helpful and will assist you with even the smallest changes. And there are many modules in the app to meet all needs.Five stars!

Screaming Chicken

Sep 15, 2025  on Shopify

Had a small issue and they were able to fix it quickly. Overall I've been very happy with the app, I've been using it for about 2 months now.

Bad Dog Custom and Relic Guitars

Sep 15, 2025  on Shopify

CrawlMart

Sep 13, 2025  on Shopify

Great customer service team!

Supply Master

Sep 12, 2025  on Shopify

This app has been a game changer for customizing product variants for subscription service. It’s very flexible, and makes managing complex options simple. Their customer support is excellent; they helped us tweak our setup quickly and got everything running perfectly.

DILLA COMPANY

Sep 11, 2025  on Shopify

great app and customer service

Casey Grace Studio, LLC

Sep 11, 2025  on Shopify

Great online chat support! I'm up and running in less than an hour!

FELISTLY

Sep 11, 2025  on Shopify

功能齐全,还有在线客服,服务热情周到,在过程中给到我很多帮助,非常感谢

Bilmiss

Sep 11, 2025  on Shopify

I’ve had a great experience with OPTIS so far. The app makes it really easy to set up advanced product options and add-ons that Shopify alone doesn’t support. The support team is excellent – they respond quickly and really care about solving the issue. Special thanks to Lin, who guided me patiently and even coordinated with the developers to install advanced features directly into my theme. The whole process was smooth, clear, and professional. If you need flexible product options and great support, this app is definitely worth it!

Gold Stars Gear

Sep 10, 2025  on Shopify

cherry was great help!

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