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Customer reviews: OPTIS Product Options, Variant

Develop by Shopify

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,679)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

The Club Made

Nov 12, 2025  on Shopify

Amazing Support & Reliable App! I’ve been using OPTIS for my Shopify store and I can confidently say their customer service is one of the best I’ve experienced. Even though I’m not very tech-savvy and my requests for product options were quite complicated, their team has been incredibly patient and supportive every step of the way. They made the whole process smooth and reassuring, always ready to help until everything worked perfectly. If you’re looking for an app with not just great functionality but also a team that truly cares, OPTIS is the one. Highly recommend! The nearly got 5 stars but once they've add on the extra extra feature that i need, i will give them a proper 5.

Zoom Thru Fort Myers

Nov 03, 2025  on Shopify

ExcellentSupply.com

Oct 28, 2025  on Shopify

Adequate for very basic needs.

Marler Rings

Oct 16, 2025  on Shopify

working well so far

Crackle Bar Candle Co

Sep 30, 2025  on Shopify

volousport

Sep 17, 2025  on Shopify

Good feedback on the use of the plug-in

HART

Jul 25, 2025  on Shopify

The Color Crusaders

May 08, 2025  on Shopify

This app was so easy to setup and a breeze to use. :D Up until now, I've used this app to create text areas on my webpage and the process was a cake walk. Would definitely recommend the app and the team helped me remove the watermark within minutes. What more could I ask for?

AVIR New York

May 08, 2025  on Shopify

The additional variants were a must for our jewelry company and optis is a great options. They are also always quick to help out with any problems that arise in a fast and timely matter.

Monkey Magnets

Apr 27, 2025  on Shopify

best app for starters who are struggling to have checkboxvand other things. Easy to use. Immediate response from advisor. Cassie helped me solving all my queries.

1393Productions

Apr 16, 2025  on Shopify

OPTIS is a great way to overcome the variation limit default in your Shopify store. This add-on allows very easy integration and customization of your products. I don't like the subscription-based model, especially for smaller businesses such as mine; I have submitted a request to the company to provide another product tier that allows a one-time purchase of the add-on that has a limited number of product customizations. Larger sales volumes can afford a monthly add-on but some of us need to grow into that capability and would be better served by a single purchase until we get there. Subscription aside, the product itself is very good and useful.

CnS CnC

Mar 20, 2025  on Shopify

Works as described.

RMMDecor

Mar 17, 2025  on Shopify

I recently used OPTIS Product Options, Variant for my store, and it worked exactly as described. The app made it easy to create customizable product options and variants without any hassle.

The Cube Official

Feb 27, 2025  on Shopify

very helphul , can be used in different shopify stores ,thanks for the customer service

Labasics shop

Feb 26, 2025  on Shopify

Easy to use with professional support, though the response time is slightly longer than other apps. Still, highly recommended!

FLAM Kaarsen

Feb 19, 2025  on Shopify

It's an amazing app that adds a lot of nice options to my webshop! Also a great helpdesk!

Oddlysocks

Feb 13, 2025  on Shopify

Very helpful staff, but took time to install and implement due to technical issues. Now everything works just fine.

La Juiceria Grocer

Feb 13, 2025  on Shopify

I recently started using this app, and I couldn't be more impressed.

LicenciasCol

Jan 29, 2025  on Shopify

gut

Cultural Collections By Asiyah

Jan 27, 2025  on Shopify

Works great!

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