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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,462)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Tomatosharp

Apr 23, 2025  on Shopify

Highly recommend this app if you need to create complex product options with conditional logic. Excellent support and response time. The team helped me set up my shop and it looks great at the same time. Special thanks to Cherry for being so helpful!

K-Tuned

Apr 23, 2025  on Shopify

App works really well and has done almost everything we needed it to. What is really impressive is the support. We have had multiple requests for changes and they have done everything incredibly quickly.

Jess Quinn Art

Apr 22, 2025  on Shopify

I have been using OPTIS Product Options, Variant for 4 months now and really enjoy having the option to have multiple variants!

Yoshis Leinen mit Herz

Apr 22, 2025  on Shopify

I'm using the app now for several month and I'm very happy with it. It offers all features for hundrets of variants and many possibilities to adjust the design. I raised a few questions to the support during the first set up and the team is awesome - never seen such fast respond and effort to answer al my questions. I've tried several other Apps for Variants but this offers the most useful features and I feel confident to have the support always available in case I need support. 100% recommended

tedhimedhifamily

Apr 17, 2025  on Shopify

Thanks Optis for giving my store and customers options that have created more value for me as seller. Thanks for amazing support Katlyn, special mention for you to help me set up my store easily.

PearJewels Australia

Apr 17, 2025  on Shopify

Excellent Product Options App! After struggling with complex and unhelpful alternatives, OPTIS Product Options, Variant stands out. The intuitive UI makes setup easy, and their customer service is fantastic – prompt, friendly, and genuinely helpful. Highly recommend for a smooth and supported experience.

Kind Face

Apr 17, 2025  on Shopify

First impressions count for a lot... my first impressions of OPTIS and the support I received from Julie and the tech team fully deserve a 5-star rating. It has only been 24 hours and our first option set delivered exactly what we needed - the ability for customers to choose 'no packaging' for their pillow and duvet purchases, and they save $$$. I look forward to setting up further options sets across our product range. :) Kind Face Chris www.kindface.co.nz

JewelryBlossom

Apr 17, 2025  on Shopify

The option I selected needs customization. The personnel helped me solve the issue within 24 hours. The live chat system is convenient and helpful. Just one thing, the team is a little of overactively seeking for reviews, even asked me provide a review at midnight 12 am. Except that, everything is good.

Custom Plate Pros

Apr 16, 2025  on Shopify

I have had this app for about a month. 5 out of 5 stars. Easy to use and the customer service is unbelievably fast and accurate. I needed a little help getting the options to show on the customer's order confirmation, they took care of it very quickly. I needed help getting the option to show in the new order emails to my staff, they took care of it very quickly. I cannot recommend this app enough if you sell personalized products like we do. It even plays nice with shopify's product variants.

1393Productions

Apr 16, 2025  on Shopify

OPTIS is a great way to overcome the variation limit default in your Shopify store. This add-on allows very easy integration and customization of your products. I don't like the subscription-based model, especially for smaller businesses such as mine; I have submitted a request to the company to provide another product tier that allows a one-time purchase of the add-on that has a limited number of product customizations. Larger sales volumes can afford a monthly add-on but some of us need to grow into that capability and would be better served by a single purchase until we get there. Subscription aside, the product itself is very good and useful.

Gaby's Delights

Apr 15, 2025  on Shopify

Hazel, Katlyn and Cassie, those three of them very kindly helped me correct the errors that my online store had, they did a great job and I am very happy and grateful, this OPTIS application perfectly complements my online bake sale store, I highly recommend it for all those products that you need different types of variants, this application is perfect and will save you time and money.

Pooji Flowers

Apr 14, 2025  on Shopify

I Love This app, this app given me opportunity to add options to product page. and working really well. Support Team was really helpful, they are very friendly and ready to help on any time.

1393Productions

Apr 12, 2025  on Shopify

Just like so many other software companies out there today. They started off free and said they would stay free. Then they changed to a subscription based model that lets you keep whatever you had setup before but you have to pay the subscription if you want to change previous items or add any new items. So they get you to integrate so deeply into your store that you are now basically held hostage to pay for monthly services or you have to find something else. And they are saying $50 a month?!?!? If you were an early adopter you can get $8/month, but that's ridiculous for something that was advertised as free forever.

Buckingham Pewter

Apr 12, 2025  on Shopify

I find the OPTIS app incredible. It is user intuitive and when you do have issues the customer service is exceptional. Great app

Briscoe Crafts

Apr 10, 2025  on Shopify

they are great, and good at helping, and very fast. I'm a first time Shopify user and they helped me a lot !!

The Knotty Dood

Apr 10, 2025  on Shopify

I absolutely love this app. It does everything I need to do and the support team is incredible. They have helped me soo many times to get my website perfect. Thank you so much to this amazing team. Looking forward to continuing to use this app!

Luxury Wedding Bands

Apr 09, 2025  on Shopify

OPTIS Product Options, Variant is a fantastic It’s easy to use, highly flexible, and has streamlined our product customization process. Highly recommended!"

MR Composite

Apr 08, 2025  on Shopify

Fonctionnalités très intéressantes pour des articles nécessitant beaucoup d'options. Support très réactif et professionnel.

Ristobox

Apr 08, 2025  on Shopify

I think the best app to manage product variants, truly excellent customer service: always nice and helpful. Highly recommended!!!

GERMAN PARTS

Apr 04, 2025  on Shopify

The guys over at OPTIS are fantastic, they make creating product variations simple and straightforward! My shop looks excellent and my customers can easily see pricing for add ons, it's a great app, Julie and the tech team are super efficient and very fast to at dealing with my requests! HIGHLY RECOMMENDED!

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