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Customer reviews: OPTIS Product Options, Variant

Develop by Shopify

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,894)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

My Sister's Things

Jan 03, 2026  on Shopify

So far this app has been exactly what I needed for my site. Before OPTIS I had the problems with inventory, and OPTIS has allowed me to offer the options my customers need without any problems to my inventory. Thank you!

WunschKnotenAtelier

Jan 03, 2026  on Shopify

Super schnelle Antwort und auch immer eine Lösung für mein Problem gehabt. Vielen lieben Dank für den netten Support.

Carbon Wellness MD

Jan 03, 2026  on Shopify

So far so good. The app has a good user experience and the setup has been pretty easy. Lin has been super responsive and helpful in customizing the options for my product pages. Very impressed so far.

Pixel Burn Custom Laser Creations

Jan 02, 2026  on Shopify

OPTIS Product Options has been a solid addition to our Shopify store and has given us the flexibility we need to offer complex customisation options without slowing down the storefront or complicating workflows. What really stands out, though, is the support. Cassie was outstanding to deal with quick to respond, knowledgeable, and genuinely helpful in resolving our questions and fine-tuning the setup to suit our store. You can tell she understands both the app and real-world Shopify operations, which makes a huge difference. If you’re running a store that relies on product personalisation or advanced options, OPTIS is a reliable solution backed by a support team that actually cares. Highly recommended.

Fabric Witch Designs

Dec 31, 2025  on Shopify

They are so helpful! I thought I had everything all figured out on my own and they made it look even better! Thank you so much for being so helpful.

Advanced Graphic Designs

Dec 31, 2025  on Shopify

The support team at OPTIS Variant Options is outstanding. They are consistently responsive, knowledgeable, and genuinely invested in helping resolve issues quickly and thoroughly. Every interaction feels efficient and supportive, with clear communication and thoughtful follow-up. It’s refreshing to work with a team that truly prioritizes customer experience and makes complex processes feel manageable. Highly recommend their support team.

saunapolen.de

Dec 30, 2025  on Shopify

The app is great and easy to use! Before this, I installed two different apps from other developers. I was forced to uninstall those two because they were complicated and confusing. I want to point out that I'm not very computer savvy. I don't have a formal education. The support team knows their stuff and does it well. They always respond quickly and clearly. I contacted support with some specific questions because, due to my lack of education, I couldn't solve a technical problem, but the team is friendly and always happy to help. I RECOMMEND!!!!

Twin Mama Creates

Dec 30, 2025  on Shopify

Great customer service experience and really enjoyed being given css to make the options look better for my products!

From Under the Rafters

Dec 30, 2025  on Shopify

OPTIS Product Options offers a lot of flexibility for adding product options. It’s easy to use and works smoothly, even with more complex setups. Overall, a very solid app that I enjoy working with. Edit: after the response on my review I did find the option to translate.

FESTIBOX

Dec 29, 2025  on Shopify

Application pratique et simple d'utilisation. Super service client très réactif sur le chat. J'avais besoin d'une petite modification, ils m'ont proposé de le faire eux-mêmes et gratuitement. Service client de qualité, rapide et serviable.

Parfumerie du Soleil d'Or

Dec 25, 2025  on Shopify

Super application de personnalisation produit. L'équipe OPTIS m'a aidé dans la mise en place. Merci !

DIYARA | ديارا

Dec 25, 2025  on Shopify

every thing is super great - I just which they give us the abilty to change (please select) without upgrading the plan

Laser & Build Boutique

Dec 24, 2025  on Shopify

This app has been an absolute game-changer for our Shopify shop. We offer a wide range of personalized products, and the customization options, text fields, and customer image uploads work seamlessly. It’s intuitive for customers to use and saves us a huge amount of back-and-forth after checkout. Setup was straightforward, support has been responsive when needed, and the app scales beautifully as our product line grows. Highly recommend for any shop offering custom products.

GX PRADO

Dec 24, 2025  on Shopify

Well designed. Easy to use. Very helpful customer service if you need assistance - they're quick, helpful, and knowledgeable.

Synkard

Dec 23, 2025  on Shopify

I’m using this app for selling personalized card products, and so far I’m very satisfied with it. The app works well for my needs, and whenever I encountered a problem, the support team responded very quickly and resolved the issue efficiently. They also mentioned that a preview feature for edits will be released soon, which will make customization even better. I’m really looking forward to this update. Overall, a very useful app with great support.

Big Boys Hobbies Metal Detectors

Dec 20, 2025  on Shopify

The devs for this app go above and beyond, not just customer service, they actively work with you to get exactly what you need out of their app, walk you through the complexities, and offer the best round the clock support I've ever seen in this space. Seriously if your looking to offer options, variants and bundles, and want the best dev team on shopify on your side, get OPTIS, you wont be disappointed!

From Under the Rafters

Dec 19, 2025  on Shopify

OPTIS Product Options offers a lot of flexibility for adding product options. It’s easy to use and works smoothly, even with more complex setups. The only feature I still miss is proper support for multilingual stores. Overall, a very solid app that I enjoy working with.

Archon Sīderum

Dec 18, 2025  on Shopify

I literally just got this app today because the aesthetic caught my eye and it feels way better than other similar apps I’ve tried. they have incredible support as well! everyone I’ve interacted with has been super helpful, skilled, and professional. I'm so excited to continue using this on my site because one of the friendly and amazing staff member (Katlyn) made some adjustments to help match my specific website theme, and she did it without me even asking for it! I'm so glad I found this app :D

crbon

Dec 17, 2025  on Shopify

I’m beyond satisfied with the overall service. The customer support team was always quick to respond and very professional, providing clear and helpful answers whenever I needed assistance. What impressed me a lot was the involvement of the development team, they went the extra mile to help me customize the design and animations exactly to my needs. The communication was smooth, the turnaround time was fast, and the final result exceeded my expectations. I would definitely recommend the app Optis to anyone looking for responsiveness, and high-quality customization.

Lusano

Dec 17, 2025  on Shopify

I’m very satisfied with the service. The support team responds quickly and is always available when needed. They have a high level of expertise and clearly understand what they are doing. Most importantly, they are very flexible and willing to customize solutions to match specific requirements. Overall, a professional and reliable experience

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