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Customer reviews: OPTIS Product Options, Variant

Develop by Shopify

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,679)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Personal Prints

Oct 31, 2025  on Shopify

The perfect app for customization, and I tried a few others. Even with the cheaper plan, you get amazing results. Easy to install and a lot of options. And the support is 10/10! Really quick, really helpful and just amazing! Would absolutely recommend.

Inhale Club

Oct 31, 2025  on Shopify

Great app. The free plan has everything you need, and it looks great from the start. Customer support is 10/10!

Untethered

Oct 30, 2025  on Shopify

I have tried DOZENS of other apps to offer complimentary greeting cards for customers and all of them have had glitches or just didn't work the way we had hoped. OPTIS is the ONLY app that has been able to provide exactly what we need! We had some challenges at first with text font sizes and their app team IMMEDIATELY jumped in and fixed the issue. We are so thankful!

Still and Bloom

Oct 30, 2025  on Shopify

App works great and fantastic customer service. very responsive and quick with help. Highly Recommend

BePirate™

Oct 29, 2025  on Shopify

Fantastic experience after just a few hours of use. Easy-to-use app and top-notch customer service! HIGHLY RECOMMENDED!

SIGGII

Oct 29, 2025  on Shopify

I’m very pleased with the service from Optis! Communication was fast, clear, and friendly – every question was answered almost instantly. It’s rare to experience such responsiveness and genuine care for customers. The whole process was smooth from start to finish, and I truly appreciated their professional attitude and attention to detail. Highly recommend Optis to anyone looking for a reliable and efficient service – they really go the extra mile to make sure everything is perfect!

Sprayer Warehouse Machinery

Oct 28, 2025  on Shopify

Still on the free trial but so far so good. Helpful support team too. Look forward to using this app more.

Kreativa3d.mx

Oct 27, 2025  on Shopify

Sí, claro . La atención fue súper buena, respondieron rápido y me ayudaron con todo lo que necesitaba. Se nota que les importa el cliente, quedé muy contento con el servicio .

S křehkostí

Oct 27, 2025  on Shopify

Very fast, kind and helpful chat support, thank you Cassie for help. App offers everything I need. 10/10

The WORTHY Store

Oct 26, 2025  on Shopify

Needed and Kaitlyn was so awesome in helping me solve my issues! the app is great and it works! Thank you Kaitlyn!

Chelsey's Collections

Oct 23, 2025  on Shopify

I have downloaded this app today and it is super easy to install and begin working in. Anyone can do it, no coding required. Ruki helped me with a few concerns I had with ease in the customer service chat found in their plugin.

The Inspired Stories

Oct 23, 2025  on Shopify

Easy to use, perfect for customisation and really great support team - who are easy to contact and quick to help!

zapisniky.sk

Oct 23, 2025  on Shopify

Finally an app that allowed us to create price-dependent personalization. Works great and the support is outstanding. Highly recommend!

Ideas Cafe

Oct 21, 2025  on Shopify

Great App for adding the customize product options specially on product page. Need some enhancehment for showing that same details on various part of the website (like Orders detail, Checkout etc)

Kreyla

Oct 20, 2025  on Shopify

Such a great app that is easy to use and such a good support that helps you on every single step along the way!

Lizzysseafoodboxes

Oct 17, 2025  on Shopify

Amazing team and the customer service is incredible,always going above and beyond to make things run smoothly for my store. Thank you.

Troops Military Supply

Oct 16, 2025  on Shopify

A Must-Have App with Top-Tier Support! I honestly can't recommend Optis enough! From the very first minute I downloaded it, the app felt incredibly intuitive and easy to use—there was practically no learning curve involved in getting set up and running. What truly impressed me was the sheer number of customization options available; it's clear the developers want you to make the app truly your own, allowing for powerful personalization that adapts perfectly to my needs. Even better than the features is the customer support, which was absolutely excellent from the first minute I downloaded the app. Any minor questions I had were answered promptly and professionally, demonstrating a real commitment to the user experience. If you're looking for an app that delivers on ease, features, and service, Optis is the one to get.

Nos Petites Pattes

Oct 15, 2025  on Shopify

Super, service client efficace et rapide qui répond largement au besoin et résous les problèmes rapidement

Fennec Craft

Oct 15, 2025  on Shopify

Me encanta que sea sencillo de usar, aun con el plan gratis puedo personalizar bastante el widget para mi tienda.

Crazee Grammy Couture

Oct 12, 2025  on Shopify

Best app! Easy to use with the ability to add my 100s of options and make the navigation easy for my customers! I had the opportunity to work with customer service the other day because my options weren't working and they logged in and found I hadn't tagged my product correctly, fixed it and taught me how to set up separate shipping weights to make things even better! Highly recommend!

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