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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,462)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

KRONIC KILLER

Jun 28, 2025  on Shopify

CASSIE WAS EXTREMELY PATIENT, THOROUGH AND HELPED RESOLVE OUR ISSUE TO GET OUR MULTI SELECTION PACKAGES SETUP CORRECTLY FOR A BETTER CUSTOMER EXPERIENCE!! GREAT CUSTOMER SERVICE!!

Merens

Jun 27, 2025  on Shopify

The app has everything you need. Customer services is wonderful and engaging. Very fast replies and straight to the point! Not to mention how friendly they are!!

Feather Factory

Jun 27, 2025  on Shopify

Simple to use and provides excellent customer support. The 'add-on pricing' feature has to be separately activated via their support team - but doing so only takes around 10 minutes. Very happy.

Juliet Stallwood Cakes & Biscuits

Jun 27, 2025  on Shopify

Great app, great customer service and support. Sort out any issues very quickly. Haven't been using it that long but look forward to trying out more features that they offer!

Relatee

Jun 26, 2025  on Shopify

Has been great so far, even on the free plan they could help me fix errors in my theme code and make sure it worked seamlessly with my theme.

Lana Royals

Jun 25, 2025  on Shopify

It's a great app with a lot of free features, just wish I could create more option sets in the free version... The customer support was phenomenal in assisting me with my struggles, even with those not related to the app. Super recommend!

Saoi

Jun 24, 2025  on Shopify

The app game-changer for my store. It made customizing product options so easy, and I no longer have to worry about Shopify’s variant limits. The setup was simple, and I quickly added different options like swatches and dropdowns, which gave my customers exactly what they wanted. On top of that, their customer service is fantastic—quick, helpful, and always available when I need assistance

RL-Angelrollentuning

Jun 22, 2025  on Shopify

Highly Recommended – Intuitive, Flexible & Outstanding Support! I've tried three other apps before to handle product options and variants in my Shopify store, but none of them came close to this one. The interface here is super intuitive and easy to use — finally an app where you don’t need a manual just to get started. One big plus: customizing the style is a breeze. Everything looks clean and matches my store’s design perfectly. On top of that, you can add advanced logic and even images to your options — exactly what I was looking for! And the support? Absolutely on point. I had an issue where my options weren’t showing up in the cart slider. I reached out via chat and spoke with the lovely Lin — she immediately forwarded it to a developer, and boom, the issue was fixed in no time. That’s how customer service should be! Bottom line: This app ticks all the boxes — functionality, design, ease of use, and customer support. You’ve definitely gained a loyal customer. Big thanks to the whole team!

Heaven Scent by Shannon

Jun 20, 2025  on Shopify

Amazing and quick customer service! Lina was awesome and helped me with my packing slip issue. I am beyond happy with this app and definitely recommend it to anyone!!

Incisoria Meccanica Sacchetti snc

Jun 19, 2025  on Shopify

OPTIS Product Options has proven to be one of the most complete and versatile solutions I've ever used on Shopify. The interface is clean and user-friendly, setup is straightforward, and the app allows for highly flexible product customization without hassle. The built-in documentation is extensive and well-structured, but what truly stands out is the quality of customer support: a knowledgeable team that's always available, incredibly responsive, and willing to help even outside regular hours. Exceptional service that's hard to come by.

WakaChina

Jun 19, 2025  on Shopify

这个应用非常棒,解决了我多个产品叠加选择的问题,可以让用户直接在产品页面选择多种可叠加的服务。 更加让我高兴的是,服务团队非常友好和热情,尤其是Katlyn女士,每当我有问题都会热情的指导我如何设置,让我能够快速上手。另外,她还让技术团队帮我单独写了一个新的样式,还额外帮我解决了一个产品页面前端显示的问题。 推荐大家下载和使用这个插件。希望这个团队继续开发更多好用的插件。

aBrazg Studio

Jun 18, 2025  on Shopify

Great app! Easily solved my problem with no need of custom coding. Their customer service is one of the best I'v experienced. They reply immediately and helped me with any question or adjustments i wanted to make.

Blessed Gifting LLC

Jun 13, 2025  on Shopify

I need a simple solution to give customers options on some of my products. OPTIS Product Options provide exactly what I need. Super easy to set up and use. Customer service is great, and also it's FREE!!! Highly recommended!

Two Birds Keepsake Jewellery

Jun 13, 2025  on Shopify

Very smooth integration into our website. The chat and tech teams were very quick to help with questions and tweaking a few things at our request. Great app!

steeringwheelscover.com

Jun 12, 2025  on Shopify

They are very helpful and answers all my questions. This is a good simple product options for everyone. TY

reverie

Jun 11, 2025  on Shopify

Such a great app! The customization is exactly what i needed and i reached out to the support team and they were able to help me with some custom requests. I definitely would recommend it if you’re looking for a way to create custom options for a given product and if you want to change the price depending on the users selections

The Happy Family Bakery

Jun 11, 2025  on Shopify

A very good application that allows you to simply and efficiently implement the necessary functions. It helped me a lot and I sincerely recommend this application.

CalcioVivo

Jun 11, 2025  on Shopify

Dopo svariate ricerche per trovare l'applicazione più funzionale e intuitiva per la personalizzazione dei prodotti ho trovato OPTIS. Questa è una delle migliori app di questo tipo (se non la migliore). Ha un design intuitivo ma comunque professionale. Lo staff è disponibile, socievole e soprattutto competente. Sicuramente consigliata a chiunque come me che ha un sito dove la personalizzazione dei prodotti è fondamentale.

carativ

Jun 10, 2025  on Shopify

The customer service from OPTIS Product Options, Variant is really great! On Friday evening (German time), when it was three o'clock in the morning, the customer service answered me immediately. My problem was also fixed the very next working day. Which was really super and fast! The app is easy to use and very intuitive. The features included in the advanced version are completely adequate for my purposes and really very good. I'm looking forward to my store going live and my customers having a great shopping experience thanks to this app.

secteur-piscine.fr

Jun 09, 2025  on Shopify

Je viens d'installer l'application, l'interface est efficace. Le point fort ? l'assistance est au top. Ils ont tout fait pour que l'application fonctionne correctement malgrè mon thème incompatible. Well done !

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