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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,538)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Golden Moments | Invitations • Stationery • Signage

Aug 18, 2025  on Shopify

This app deserves five stars! We just started using OPTIS Product Options and it’s been great so far. The setup is simple and flexible. Lin was so helpful and made sure we had everything we needed. Excited to keep using it!

Designs by Mysh

Aug 18, 2025  on Shopify

I'm notorious for not reviewing help aids, and within a few minutes, I become stuck. Luckily for me, the team reached out immediately to introduce themselves, and I quickly took them up on their offer to help. They were communicative, fast, and quickly resolved my issue and even offered more options than I had thought of. I highly recommend this product and their very helpful team!

Kind Funerals Pet Cremation

Aug 16, 2025  on Shopify

quick to respond to understand and to solve. Amazing service. Big shout to Cassie who was remarkable dealing with an idiot (me).

RubberFusion RubberStore

Aug 15, 2025  on Shopify

5* - Customer service goes beyond what anyone would expect, helped me solve the many issues that I'd probably caused myself, and even helped configure other things too (which I'd probably also messed up myself). Thanks Julie, you're a star!!

Fleur Ateljee

Aug 15, 2025  on Shopify

I use OPTIS Product Options, Variant on my Custom Engraved Jewellery store, and it has been a game-changer for offering personalisation. My products often have multiple customisation options, and this app handles them beautifully without making my product pages feel cluttered. The setup was straightforward, and I'll be investing in the paid version soon as I love that it’s easy to style the option layouts so they blend seamlessly with my brand. The conditional logic is a big plus, it only shows relevant fields when needed, which keeps the shopping experience smooth for my customers. Customer support has also been fantastic! Quick to respond and very helpful with making adjustments so everything runs perfectly. If you sell customisable or made-to-order items, this app is worth every cent!

St. Nicks Christmas Lighting

Aug 14, 2025  on Shopify

Easy to Use. Great Support. Support helped us set up multiple options for our products and they respond fast. Definitely recommended!

E3K

Aug 12, 2025  on Shopify

love this app, its super user friendly and easy to set up also has a active customer care who is very responsive and is quick to help

RubberFusion RubberStore

Aug 12, 2025  on Shopify

1 Star because they sign you up, wait until you've built your store and then disable most of the App unless you pay them $10/month. Dishonest business!!

The Ink Moon

Aug 11, 2025  on Shopify

Optis product option is best app we are using the team is super fast , when you need they immediately comes and solved the issue , we really appreciate entire app dev to create this type app , we will consider for other stores also and promote with friends circle

Klaye

Aug 11, 2025  on Shopify

L'application est très utile, le support est super réactif et m'a aidé dans toutes mes demandes. Si vous souhaitez augmenter le nombre de variantes sur votre site shopify c'est idéal.

내 스토어

Aug 09, 2025  on Shopify

Cassie, tech support, was excellent in helping me with setting up my product page by providing me with a couple of solutions to linking product variant to add-on variant. She was very diligent and willing to help me on Saturday evening!

Green Finger Ireland

Aug 09, 2025  on Shopify

The App works well. Custom options are a good feature to the website, as many times you are limited to the default. Great customer service and support, answering and reacting straight away. Tech guys are running through your requests and fixing the issues you are getting during the customization.

LAND Leather Goods

Aug 08, 2025  on Shopify

I hardly ever leave reviews but the service was just that good. The app is extremely easy to use compared to other's I've tried and the customer service is top notch. I thought it would take a day to get a response and it took a few minutes. Cassie helped me for a while fine tuning everything to my liking. Happy to have found this app!

CharBlue Hair & Wigs

Aug 08, 2025  on Shopify

My own developer is on holiday so I had to fix everything myself. I had some problems with the add ons, but Cassie was very helpfull and she even noticed a different problem that I had not seen my self. So thank you for that.

DollCute

Aug 07, 2025  on Shopify

This app provides me with convenient and efficient product option management features. Its rich functionality and straightforward settings have saved me a lot of time. I highly recommend it to everyone.

IASO USA

Aug 07, 2025  on Shopify

Fantastic app! The customization features are exactly what I was looking for, and the support team was quick to assist with my custom requests. I highly recommend it if you need a way to create custom product options and adjust pricing based on user selections.

HCN Brands - Brand My House

Aug 07, 2025  on Shopify

The app is crucial for the customization business... and the team helped me set up and troubleshoot. It was smooth and very fast! Great interaction, friendly and helpful!

OPTIM Dental Seating

Aug 06, 2025  on Shopify

Great app and great team. Very prompt help with my theme setup. Would recommend them for your options on your store.

RTI CABINETS

Aug 03, 2025  on Shopify

Great App!! Service is also great, they can customize the app according to your needs as well! Recommended for sure!

neslihanbalta.com

Aug 03, 2025  on Shopify

100% perfect, useful, and customisable. Technical team reply immediately and resolved my all issues. I strongly recommend.

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